Spa Experience Expert – JW Marriott Orlando Bonnet Creek Resort & Spa – USA


Job Number 19178894
Job Category Spa
Location JW Marriott Orlando Bonnet Creek Resort & Spa| 14900 Chelonia
Pkwy| Orlando| Florida| United States
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Our Spa Specialists play an important role in support of a number of vital Spa
functions. At our hotels these associates work to build an experience that is
memorable and unique – with Spa services on the side. Our Spa Specialists take
the initiative and deliver a wide range of services to make sure that guests
enjoy their experience. Whether promoting Spa services or retail| scheduling
reservations and confirming appointments| providing answers about services|
checking in guests| or processing payments| the Spa Specialist makes
transactions feel like part of the experience.

No matter what position you are in| there are a few things that are critical
to success – creating a safe workplace| following company policies and
procedures| upholding quality standards| and ensuring your uniform| personal
appearance| and communications are professional. Spa Specialists will be on
their feet and moving around (stand| sit| or walk for an extended time; moving
over sloping| uneven| or slippery surfaces)| managing reservation software
(read and visually verify information)| and taking a hands-on approach to work
(move| lift| carry| push| pull| and place objects weighing less than or equal
to 10 pounds without assistance and 25 pounds with assistance; reach overhead
and below the knees| including bending| twisting| pulling| and stooping).
Doing all these things well (and other reasonable job duties as requested) is
critical for Spa Specialists – to get it right for our guests and our business
each and every time.