Recreation Experience Expert – JW Marriott Orlando Bonnet Creek Resort & Spa – USA


Job Number 19178899
Job Category Golf| Fitness| and Entertainment
Location JW Marriott Orlando Bonnet Creek Resort & Spa| 14900 Chelonia
Pkwy| Orlando| Florida| United States
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Serve as a key resource for all recreation activities facilitated on the
property. Provide information to guests about available recreation facilities|
which may include pools| beach| entertainment zone/game-room| fitness center|
and child activities center. Encourage| recruit| register| and schedule guests
to participate in recreation activities. Promote a fun and relaxing atmosphere
for guests. Promote the rules and regulations of the recreation facilities
intended for the safety and welfare of guests and members. Observe activity in
the recreational facility and respond appropriately in accordance with local
operating procedure in the event of an emergency. Provide cashier services
when working in facilities that include point of sales transactions. Assist
when hosting private functions within the recreation facilities with group
activities and events. Be aware of possible situations where guests are not
able to safely participate in an activity and inform supervisor/manager
Provide assistance to injured guests until the arrival of emergency medical
services. Clean and maintain recreational facilities| equipment and supplies.

Report accidents| injuries| and unsafe work conditions to manager; complete
safety training and certifications. Follow company policies and procedures;
ensure uniform and personal appearance is clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; support team to reach
common goals. Process payments for rental equipment| recreation activities|
facility rentals| or retail sales. Comply with quality assurance expectations
and standards. Read and visually verify information in a variety of formats
(e.g.| small print). Visually inspect tools| equipment| or machines (e.g.| to
identify defects). Enter and locate work-related information using computers
and/or point of sale systems. Stand| sit| or walk for an extended period of
time or for an entire work shift. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 25 pounds without assistance and
objects weighing in excess of 25 pounds with assistance. Grasp| turn| and
manipulate objects of varying size and weight| requiring fine motor skills and
hand-eye coordination. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Perform other reasonable job duties as