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Job Number 20022135
Job Category Administrative
Location Marriott International HQ| 10400 Fernwood Road| Bethesda|
Maryland| United States
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
This is a temporary position.
JOB SUMMARY
Manages the relationship with multiple Consumer Operations teams discipline
teams to plan technology investments| develop technology strategy/roadmaps|
prioritize new demand| communicate financial status| and address escalations.
Leads or supports the business planning and requirements phases for proposed
initiatives with an understanding of priorities and cross-system impacts| and
with the ability to clearly articulate IT capabilities. Manages and/or
supports medium and large-scale cross-functional initiatives that require
coordination across business disciplines and IT. Collaborates with the
Application Development teams to uncover creative solutions for complex
functional problems.
CANDIDATE PROFILE
Education and Experience
Required Qualifications:
• 10+ years relevant work experience with:
o 5+ year’s experience in medium- or large-scale project management across
diverse application areas and technologies
o 3+ years developing and executing strategic technology plans and/or project
portfolios
• Undergraduate degree or equivalent experience/certification.
• Skilled at converting business needs into technology requirements and
working within IT to manage the execution of projects
• Demonstrated ability to assess customer/client needs| creatively approach
solutions| and decide and influence appropriate courses of action.
• Demonstrated customer relationship management experience.
Preferred Qualifications:
• 10 years’ experience in medium- or large-scale project management across
diverse application areas and technologies.
• Graduate/post graduate degree.
• Demonstrated knowledge of Revenue Management and/or Group Sales related
business functions and applications.
• Proven experience in planning| budgeting| and analysis within one or more
business groups.
• Ability to effectively communicate with executive and discipline teams.
• Experience with development of program and project standards.
• Demonstrated ability to work independently and with others.
• Excellent analytical skills where problems are very unusual and extremely
difficult.
• Experience with business process re-engineering.
• Demonstrated knowledge of supported disciplines.
• Strong process management| negotiating| influencing| and problem resolution
skills.
• Ability to understand and communicate the lifecycle of technologies and
applications and to translate into business strategies for the client
organizations.
• Ability to accomplish results through others| particularly by establishing
relationships| effective controls and partnering in a managed service
environment.
• Experience developing and executing multi-year plans.
CORE WORK ACTIVITIES
Managing Programs
• Manages program efforts so that project components are delivered on time|
within budget| and as expected by the client.
• Leverages standards and tools for Marriott’s program and project management
in a multi-provider environment.
• Develops thorough and accurate business requirements.
• Converts business needs into technology requirements and works within IT to
manage the execution of those projects.
• Accountable for business case development.
• Aligns projects with short- and long-range business plans and technology
enterprise architecture.
• Incorporates Information Technology (IT) project plans| costs| schedules|
and deliverables to meet business need and in support of the business case.
• Serves as primary project liaison with business partner(s).
• Liaises with other parts of the IT organization with a particular focus on
Architecture and Development.
• Provides guidance and direction to program management staff.
• Serves as escalation point for project managers| if required.
• Monitors project risk management and creates or identifies/directs
mitigation plans for each risk.
• Partners with client team to complete business cases by providing relevant
IT information and monitoring its ability to meet all relevant IT standards.
• Validates the solutions are as the client desires prior to development and
verifies the quality assurance prior to production.
• Mentors and coaches Marriott program and project managers and business
analysts.
MANAGEMENT COMPETENCIES
Leadership
• Adaptability -Maintains performance level under pressure or when
experiencing changes or challenges in the workplace.
• Communication -Conveys information and ideas to others in a convincing and
engaging manner through a variety of methods.
• Problem Solving and Decision Making – Identifies and understands issues|
problems| and opportunities; obtains and compares information from different
sources to draw conclusions| develops and evaluates alternatives and
solutions| solves problems| and chooses a course of action.
• Professional Demeanor – Exhibits behavioral styles that convey confidence
and command respect from others; makes a good first impression and represents
the company in alignment with its values.
• Strategy Development – Develops business plans by exploring and
systematically evaluating opportunities with the greatest potential for
producing positive results; ensures successful preparation and execution of
business plans through effective planning| organizing| and on-going evaluation
processes.
Managing Execution
• Building and Contributing to Teams – Participates as a member of a team to
move toward the completion of common goals while fostering cohesion and
collaboration among team members.
• Strategy Execution -Ensures successful execution across of business plans
designed to maximize customer satisfaction| profitability| and market share
through effective planning| organizing| and on-going evaluation processes.
• Driving for Results – Sets high standards of performance for self and/or
others; assumes responsibility for work objectives; initiates| focuses| and
monitors the efforts of self and/or others toward the accomplishment goals;
proactively takes action and goes beyond what is required.
• Planning and Organizing – Gathers information and resources required to set
a plan of action for self and/or others; prioritizes and arranges work
requirements to accomplish goals and ensure work is completed.
Building Relationships
• Customer Relationships – Develops and sustains relationships based on an
understanding of customer/stakeholder needs and actions consistent with the
company’s service standards.
• Coworker Relationships – Interacts with others in a way that builds
openness| trust| and confidence in the pursuit of organizational goals and
lasting relationships.
• Global Mindset – Supports employees and business partners with diverse
styles| abilities| motivations| and/or cultural perspectives; utilizes
differences to drive innovation| engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their full
potential.
Generating Talent and Organizational Capability
• Organizational Capability – Evaluates and adapts the structure of
assignments and work processes to best fit the needs and/or support the goals
of an organizational unit.
• Talent Management – Provides support and feedback to help individuals
develop and strengthen skills and abilities needed to accomplish work
objectives.
Learning and Applying Professional Expertise
• Applied Learning – Seeks and makes the most of learning opportunities to
improve performance of self and/or others.
• Business Acumen – Understands and utilizes business information to manage
everyday operations and generate innovative solutions to approach business and
administrative challenges.
• Technical Acumen – Understanding and utilizing professional skills and
knowledge in a specific functional area to conduct and manage everyday
business operations and generate innovative solutions to approach function-
specific work challenges
o Business Process and Analysis -Knowledge of multiple processes within
sponsor department; ability to document key process flows| recognize processes
for redesign| identify opportunities and translate business processes into
information system’s needs. Ability to define quality measures and evaluate
performance against standards and to identify issues| risks and possible paths
of resolution or mitigation strategies.
o IT Business Management -Ability to monitor and evaluate trends in
technology| technology delivery mechanisms and IT organizational processes and
tools. This includes the ability to redefine processes| make recommendations|
and perfect process governance frameworks.
• Basic Competencies – Fundamental competencies required for accomplishing
basic work activities.
o Basic Computer Skills – Using basic computer hardware and software (e.g.|
personal computers| word processing software| Internet browsers| etc.).
o Mathematical Reasoning – The ability to add| subtract| multiply| or divide
quickly| correctly| and in a way that allows one to solve work-related issues.
o Oral Comprehension – The ability to listen to and understand information and
ideas presented through spoken words and sentences.
o Reading Comprehension – Understanding written sentences and paragraphs in
work related documents.
o Writing – Communicating effectively in writing as appropriate for the needs
of the audience.
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