Overnight Security Supervisor – Buena Vista Palace – Lake Buena Vista

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JOB DESCRIPTION
 
A Security Supervisor| 3rd Shift is responsible for assisting with the daily
supervision and training of Security Officers/Guards to ensure the safety of
guests and team members and the security of the hotel and property in the
hotel|s continuing effort to deliver outstanding guest service and financial
profitability.
What will I be doing?
As a Security Supervisor| 3rd Shift| you would be responsible for assisting
with the daily supervision and training of Security Officers/Guards to ensure
the safety of guests and team members and the security of the hotel and
property in the hotel|s continuing effort to deliver outstanding guest service
and financial profitability. Specifically| you would be responsible for
performing the following tasks to the highest standards:

Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks| security risks and undesirable condition

Coordinate and lead response to emergency situations including| but not limited to| safety hazards| fires| medical emergencies and threats to life and/or propert

Promote safe work practices
Assist in monitoring and developing team member performance to include| but not limited to| providing supervision| assisting with evaluations| training| scheduling and assigning work and delivering recognition and reward
Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation
Respond to guest inquiries and requests and resolve guest issues in a timely| friendly and efficient manner
Perform duties of a Security Officer| as needed
This is a full-time role| generally scheduled 3rd shift: 10.30 PM – 7:00 AM
Other shifts may be scheduled as needed
Flexibility is needed to step in to cover Team Members in other shifts

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!