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JOB DESCRIPTION
A Banquet Server is responsible for delivering and serving food and beverage
items to banquet guests in a timely| friendly and efficient manner in the
hotel|s continuing effort to deliver outstanding guest service and financial
profitability.
What will I be doing?
As a Banquet Server| you would be responsible for delivering and serving food
and beverage items to guests in a friendly| timely| and efficient manner in
the hotel|s continuing effort to deliver outstanding guest service and
financial profitability. Specifically| you will be responsible for performing
the following tasks to the highest standards:
Set banquet tables to meet function specifications
Deliver and serve food and beverages| including| but not limited to| meals| condiments and accompaniment
Ensure menu knowledg
Remove china| glassware| silverware| etc. from tables at the conclusion of the meal period and deliver to the stewarding are
Ensure guest satisfaction throughout the meal servic
Respond to guest requests in a friendly| timely| and efficient manner
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Assist others with side work including| but not limited to cleaning| stocking| folding silverware| etc.
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:
Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!