Job Number 19147183
Job Category Spa
Location W Austin| 200 Lavaca Street| Austin| Texas| United States VIEW
Brand W Hotels
Position Type Non-Management/Hourly
Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.
Provide nail care services such as manicures and pedicures to guests. Assess
guest needs| inquire about contraindications| and examine skin| hair| or nails
to evaluate condition| appearance| and appropriateness of scheduled service.
Determine and advise guests on proper skin| hair| or nail care. Demonstrate|
promote| and sell spa/salon retail products. Answer questions about general
property information and amenities. Escort guests to and from treatment rooms.
Check with guest to ensure continued comfort throughout service. Monitor and
stick to time schedule throughout the day. Clean| maintain| and sterilize
tools and equipment. Maintain cleanliness of workstation and/or treatment room
throughout shift. Dispose of trash and dirty linens in the proper area. Secure
supplies and equipment at the end of each shift. Maintain current licensure in
service area. Report accidents| injuries| and unsafe work conditions to
manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others. Comply with quality assurance
expectations and standards. Reach| bend| twist| pull| and stoop; grasp| turn|
and manipulate objects of varying size and weight. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.