ICE! Retail Coordinator (Seasonal-$13.75 Per Hour) – Gaylord Palms Resort & Convention Center – USA


Job Number 19128539
Job Category Golf| Fitness| and Entertainment
Location Gaylord Palms Resort & Convention Center| 6000 W. Osceola
Parkway| Kissimmee| Florida| United States
Brand Gaylord Hotels
Schedule Seasonal – Full-Time
Position Type Non-Management/Hourly

Start Your Journey With Us
Gaylord Hotels is a multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and meeting space| to
entertainment and dining all in a self-contained environment| Gaylord Hotels
makes meeting planning easy and provides attendees great networking
opportunities. As a Gaylord Hotels STAR| you|ll bring your warm smile| genuine
excitement and a “consider it done” spirit to work. In return| you’ll
experience the rewards of growing your career among a team of professionals
with a passion for excellence. Ready for a change? Take the initiative. Enjoy
the Rewards.

Job Summary

Assist in coordinating the operation of all Special Events or Leisure
Experience (i.e.|ICE!| Best of Florida Christmas| SummerFest| etc.)
activities. Check the status of operation| lighting| AV| cleanliness| system
operation and correct any aesthetic deficiencies. Follow through with training
guidelines to support the direction of Special Events Manager and Assistant
Managers. Monitor and assist with training for all Special Events employees.
Learn and operate software systems used in events (i.e.| ticketing| retail|
inventory| space usage| etc.). Resolve financial| inventory| numeric

Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; verify uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests’ service needs; thank guests
with genuine appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common
goals. Comply with quality assurance expectations and standards. Identify and
recommend new ideas| technologies| or processes to increase organizational
efficiency| productivity| quality| safety| and/or cost-savings. Stand| sit| or
walk for an extended period of time or for an entire work shift. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 25 pounds
without assistance. Perform other reasonable job duties as requested.