A Housekeeping Supervisor is responsible for leading| training and supervising
Room Attendants and Housepersons in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability.
What will I be doing?
As a Housekeeping Supervisor| you would be responsible for leading| training
and supervising Room Attendants and Housepersons in the hotel|s continuing
effort to deliver outstanding guest service and financial profitability.
Specifically| you would be responsible for performing the following tasks to
the highest standards:
Lead| train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
Assess inventory of| assign for cleaning and inspect rooms
Verify and report status and/or discrepancies of room
Monitor payroll reports| work schedules| lost and found program| stock rooms and carts and designated inventorie
Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public area
Perform Room Attendant and/or Houseperson duties| as neede
Assist in performance evaluations of Room Attendants and Housepersons| as needed
Respond to special guest requests in a timely| friendly and efficient manner
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!