Hotel Engineer II – The Ritz-Carlton – USA


Job Number 19109027
Job Category Engineering and Facilities
Location The Ritz-Carlton| Dove Mountain| 15000 N Secret Springs Dr|
Marana| Arizona| United States
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues. Perform preventative maintenance on tools and
equipment| including cleaning and lubrication. Visually inspect tools|
equipment| or machines. Carry equipment (e.g.| tools| radio). Identify|
locate| and operate all shut-off valves for equipment. Maintain maintenance
inventory and requisition parts and supplies as needed. Record information for
unfinished calls prior to shift change.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearance are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests| service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Ensure adherence to quality
expectations and standards. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Speak with others
using clear and professional language. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 50 pounds without assistance.
Move up and down stairs| service ramps| and/or ladders. Reach overhead and
below the knees| including bending| twisting| pulling| and stooping. Perform
other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._