Group Accounts Supervisor – Le Meridien New Orleans – USA

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Job Number 19089450
Job Category Reservations
Location Le Meridien New Orleans| 333 Poydras Street| New Orleans|
Louisiana| United States
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Follow up with guest regarding satisfaction with guest-related issues. Assist
and check turnovers| figures| postings| billing and documents for accuracy.
Organize| secure| and maintain all files| records| cash and cash equivalents
in accordance with policies and procedures. Record| store| access| and/or
analyze computerized group rooming and financial information. Classify| code|
and summarize numerical and financial data to compile and keep group rooming
and financial records| using journals| ledgers| and/or computers. Prepare|
maintain| audit| and distribute statistical| financial| accounting| auditing|
or payroll reports and tables. Complete reports as specified. Prepare| review|
reconcile| and issue bills| invoices| and account statements according to
company procedures. Follow-up and resolve past due accounts and vendor
invoices until payment in full is received or resolved. Assist management in
training| motivating| and coaching employees; serve as a role model and first
point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Report accidents| injuries| and unsafe work conditions to manager; complete
safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal
appearance is clean and professional; maintain confidentiality of proprietary
information. Anticipate and address guests| service needs. Speak with others
using clear and professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Stand| sit| or walk for an
extended period of time. Coordinate tasks and work with other departments;
serve as a departmental role model or mentor; assign and ensure work tasks are
completed on time and that they meet appropriate quality standards.

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