Golf Service Supervisor – JW Marriott Scottsdale Camelback Inn Resort & Spa – USA


Job Number 19147239
Job Category Golf| Fitness| and Entertainment
Location JW Marriott Scottsdale Camelback Inn Resort & Spa| 5402 E
Lincoln Dr| Scottsdale| Arizona| United States
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Serve as a liaison between event coordinator and group contact in order to
coordinate tournament or group golf events. Maintain lines of communication
with golf shop to ensure efficiency of course operations and guest
satisfaction. Communicate with the starter| golf services| and golf grounds
regarding any changes to the tee sheet. Coordinate with golf grounds on cart
rules| course setup| and maintenance practices. Ensure the security of all
golf equipment in storage. Provide directions to golfers to golf-related
areas. Answer golfer questions about course. Provide emergency first aid as
necessary. Maintain cleanliness of golf-related areas. Respond to guest
requests for special arrangements or services. Order and stock supplies for
guests. Provide training direction| encouragement| and motivation to golfers.
Assist management in training| scheduling| evaluating| and motivating
employees; and serve as a departmental role model. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other

Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
and protect company assets. Welcome and acknowledge all guests according to
company standards| anticipate and address guests| service needs| and thank
guests with genuine appreciation. Speak with others using clear and
professional language. Ensure adherence to quality expectations and standards;
identify and recommend new ways to increase organizational efficiency|
productivity| quality| safety| and/or cost-savings. Visually inspect tools|
equipment| or machines. Reach overhead and below the knees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 25 pounds without
assistance. Stand| sit| or walk for an extended period of time. Perform other
reasonable job duties as requested by Supervisors.