A Room Service Server is responsible for delivering and serving food and
beverage items to guests in a timely| friendly and efficient manner in the
hotel|s continuing effort to deliver outstanding guest service and financial
What will I be doing?
As a Room Service Server| you would be responsible for delivering and serving
food and beverage items to guests in a timely| friendly and efficient manner
in the hotel|s continuing effort to deliver outstanding guest service and
financial profitability. Specifically| you would be responsible for performing
the following tasks to the highest standards:
Set up room service trays and tables to prepare for incoming orders
Retrieve checks| set tables according to specifications| retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting room
Serve meals to guests| collect guest trays and respond to guest requests in a timely| friendly and efficient manne
Present checks to guests and obtain paymen
Return payments/signed checks to order take
Perform order taker duties and answer room service telephone| as needed
Serve alcoholic/non-alcoholic beverages in accordance with federal| state| local and company regulations
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!