Server / Guest Service Expert – Renaissance Austin Hotel – USA

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Job Number 19080885
Job Category Food and Beverage & Culinary
Location Renaissance Austin Hotel| 9721 Arboretum Blvd.| Austin| Texas|
United States
Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

Job Summary

Our jobs aren’t just about putting food on the table that our guests will
enjoy until they ask for their bill. Instead| we want to build an experience
that is memorable and unique – with food and drinks on the side. Our Guest
Service Experts take the initiative and deliver a wide range of services to
make sure that guests enjoy their meal. Whether setting tables| communicating
with the kitchen| interacting and serving guests| or cleaning work areas and
supplies| the Guest Service Expert makes transactions feel like part of the
experience.No matter what position you are in| there are a few things that are
critical to success – creating a safe workplace| following company policies
and procedures| upholding quality standards| and ensuring your uniform|
personal appearance| and communications are professional. Guest Service
Experts will be on their feet and moving around (stand| sit| or walk for an
extended time; moving over sloping| uneven| or slippery surfaces)| managing
the menu (read and visually verify information)| and taking a hands-on
approach to work (move| lift| carry| push| pull| and place objects weighing
less than or equal to 25 pounds without assistance and 50 pounds with
assistance; reach overhead and below the knees| including bending| twisting|
pulling| and stooping). Doing all these things well (and other reasonable job
duties as requested) is critical for Guest Service Experts – to get it right
for our guests and our business each and every time.

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