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JOB DESCRIPTION
A Security Officer| 1st and 2nd Shift is responsible for ensuring the safety
of guests and team members and the security of the hotel and property in the
hotel|s continuing effort to deliver outstanding guest service and financial
profitability.
What will I be doing?
As a Security Officer| 1st and 2nd Shift| you would be responsible for
ensuring the safety of guests and team members and the security of the hotel
and property in the hotel|s continuing effort to deliver outstanding guest
service and financial profitability. Specifically| you would be responsible
for performing the following tasks to the highest standards:
Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks| security risks and undesirable conditions
Respond to emergency situations including| but not limited to| safety hazards| fires| medical emergencies and threats to life and/or propert
Promote safe work practice
Initiates preliminary investigations into incidents| as neede
Writes reports and ensures accuracy of necessary documentation| as neede
Respond to guest inquiries and requests and resolve guest issues in a timely| friendly and efficient manner
This is a full-time role| generally scheduled 1st and 2nd shift typically 7:00 a.m. to 3:30 p.m. and 3:00 p.m. to 11.30 PM. Both shifts will be scheduled during the week.
3rd shift may be scheduled based on business need
Availability is needed to work days| nights| weekends and holidays
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:
Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition| we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!