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Job Number 19170157
Job Category Spa
Location The Ritz-Carlton Key Biscayne| Miami| 455 Grand Bay Drive| Key
Biscayne| Florida| United States
Brand The Ritz-Carlton
Schedule Part-time
Position Type Non-Management/Hourly
Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
Job Summary
Provide nail care services such as manicures and pedicures to guests. Assess
guest needs| inquire about contraindications| and examine skin| hair| or nails
to evaluate condition| appearance| and appropriateness of scheduled service.
Determine and advise guests on proper skin| hair| or nail care. Demonstrate|
promote| and sell spa/salon retail products. Answer questions about general
property information and amenities. Escort guests to and from treatment rooms.
Check with guest to ensure continued comfort throughout service. Monitor and
stick to time schedule throughout the day. Clean| maintain| and sterilize
tools and equipment. Maintain cleanliness of workstation and/or treatment room
throughout shift. Dispose of trash and dirty linens in the proper area. Secure
supplies and equipment at the end of each shift. Maintain current licensure in
service area. Report accidents| injuries| and unsafe work conditions to
manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others. Comply with quality assurance
expectations and standards. Reach| bend| twist| pull| and stoop; grasp| turn|
and manipulate objects of varying size and weight. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.
_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._
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