Job Number 19151987
Job Category Food and Beverage & Culinary
Location Sheraton Dallas Hotel| 400 North Olive St| Dallas| Texas| United
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
Answer guest questions or concerns regarding the origin| vintage| and style of
various wines. Check quality and quantity of all stock and supplies.
Requisition all supplies. Perform bottle-for-bottle liquor restock.
Communicate last call at designated closing time. Prepare drink orders for
guests according to specified recipes using measuring systems. Issue| open|
and serve wine/champagne bottles. Count bank at end of shift| complete
designated cashier reports| resolve any discrepancies| drop off receipts| and
secure bank. Obtain change required for expected business level| and keeping
bank secure at all times. Secure liquors| beers| wines| coolers| cabinets| and
storage areas. Anticipate and communicate replenishment needs promptly. Ensure
staff is working together as a team. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees; and serve as a role model.
Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move over sloping| uneven| or slippery surfaces
and steps. Move up and down stairs and/or service ramps. Welcome and
acknowledge all guests according to company standards. Speak with others using
clear and professional language| and answer telephones using appropriate
etiquette. Listen and respond appropriately to the concerns of other
employees. Speak with others using clear and professional language. Perform
other reasonable job duties as requested by Supervisors.