Guest Service Runner – The Westin Denver International Airport – USA


Job Number 20012931
Job Category Rooms and Guest Services Operations
Location The Westin Denver International Airport| 8300 Pena Boulevard|
Denver| Colorado| United States
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Test beepers and radios to ensure communications equipment works properly.
Place requested items such as rollaway beds and refrigerators in guest rooms.
Deliver extra towels| bathrobes| and other items to guest rooms. Provide
complimentary toiletries to guests| such as toothpaste| razors| and shampoo.
Deliver items (e.g.| messages| mail| faxes| packages| flowers| sundry items|
gift items) to guest rooms. Deliver rollaways| cribs| linens| toiletries| and
other items requested by guests to guest rooms. May deliver food| beverage or
other amenities and assemble orders to go.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move through narrow| confined| or elevated spaces. Move up and down
stairs and/or service ramps. Perform other reasonable job duties as requested
by Supervisors.