Guest Service Runner – PT – Sheraton New Orleans Hotel – USA


Job Number 19175122
Job Category Rooms and Guest Services Operations
Location Sheraton New Orleans Hotel| 500 Canal St| New Orleans|
Louisiana| United States
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Test beepers and radios to ensure communications equipment works properly.
Place requested items such as rollaway beds and refrigerators in guest rooms.
Deliver extra towels| bathrobes| and other items to guest rooms. Provide
complimentary toiletries to guests| such as toothpaste| razors| and shampoo.
Deliver items (e.g.| messages| mail| faxes| packages| flowers| sundry items|
gift items) to guest rooms. Deliver rollaways| cribs| linens| toiletries| and
other items requested by guests to guest rooms. May deliver food| beverage or
other amenities and assemble orders to go.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move through narrow| confined| or elevated spaces. Move up and down
stairs and/or service ramps. Perform other reasonable job duties as requested
by Supervisors.