Front Desk – Guest Experience (Seasonal Full-Time) – The Ritz-Carlton Golf Resort – USA


Job Number 19162077
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton Golf Resort| Naples| 2600 Tiburon Drive|
Naples| Florida| United States
Brand The Ritz-Carlton
Schedule Seasonal – Full-Time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out.
Instead| we want to build and experience that is memorable and unique. Our
Guest Experience Experts take the initiative to deliver a wide range of
services that guide guests through their entire stay. They are empowered to
move about their space and do what needs to be done. Whether processing
operational needs| addressing guest requests| completing reports| or sharing
the highlights of the local area| the Guest Experience Expert makes
transactions feel like part of the experience.No matter what position you are
in| there are a few things that are critical to success – creating a safe work
place| following company policies and procedures| maintaining confidentiality|
protecting company assets| upholding quality standards| and ensuring your
uniform| personal appearance| and communications are professional. Guest
Experience Experts will be on their feet and moving around (stand| sit| or
walk for an extended time) and taking a hands-on approach to work (move| lift|
carry| push| pull| and place objects weighing less than or equal to 10 pounds
without assistance). Doing all these things well (and other reasonable job
duties as requested) is critical for Guest Experience Experts – to get it
right for our guests and our business each and every time.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._