Front Desk – Guest Experience – Residence Inn Dallas Central Expressway – USA


Job Number 19137947
Job Category Rooms and Guest Services Operations
Location Residence Inn Dallas Central Expressway| 10333 N. Central
Expressway| Dallas| Texas| United States
Brand Residence Inn
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Residence Inn by Marriott helps guests thrive while on long stays so they can
perform at their best. Spacious suites with full kitchens offer the comforts
of the modern home| while employees provide service with a human touch to
business and leisure travelers alike. Working at Residence Inn| you will build
relationships grounded in team work and experience the legendary Residence Inn
service culture which focuses on delivering against the unique needs of long
stay guests. Find Your World™ at Residence Inn by Marriott.

Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out.
Instead| we want to build and experience that is memorable and unique. Our
Guest Experience Experts take the initiative to deliver a wide range of
services that guide guests through their entire stay. They are empowered to
move about their space and do what needs to be done. Whether processing
operational needs| addressing guest requests| completing reports| or sharing
the highlights of the local area| the Guest Experience Expert makes
transactions feel like part of the experience.No matter what position you are
in| there are a few things that are critical to success – creating a safe work
place| following company policies and procedures| maintaining confidentiality|
protecting company assets| upholding quality standards| and ensuring your
uniform| personal appearance| and communications are professional. Guest
Experience Experts will be on their feet and moving around (stand| sit| or
walk for an extended time) and taking a hands-on approach to work (move| lift|
carry| push| pull| and place objects weighing less than or equal to 10 pounds
without assistance). Doing all these things well (and other reasonable job
duties as requested) is critical for Guest Experience Experts – to get it
right for our guests and our business each and every time.