As a Front of House Ambassador you would be responsible for checking in and
checking out guests in the hotel|s continuing effort to deliver outstanding
guest service and financial profitability. Specifically| you would be
responsible for performing the following tasks to the highest standards:
Checking in and checking out of guests.
Respond to guest inquiries and in a timely| friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel| including| but not limited to| directions| hours of outlet operation| hotel services| hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Provide or obtain accurate information
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitalit
industry. Today| Hilton remains a beacon of innovation| quality| and success
This continued leadership is the result of our Team Members staying true t
our Vision| Mission| and Values. Specifically| we look for demonstration o
Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!