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Job Number 19162036
Job Category Food and Beverage & Culinary
Location The Westin Mission Hills Golf Resort & Spa| 71333 Dinah Shore
Dr| Rancho Mirage| California| United States
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.
Job Summary
Complete opening and closing duties| including setting up necessary supplies
and tools| cleaning all equipment and areas| locking doors| etc. Complete all
closing reports| including MICROS reports. Record transaction in MICROS system
at time of order. Obtain change required for expected business level and keep
bank secure at all times. Count bank at end of shift| complete designated
cashier reports| resolve any discrepancies| and drop off receipts. Transport
bank to/from assigned workstation. Resolve any cash overages or shortages as
requested by Accounting. Communicate with guests and other employees and
ensure staff is working together as a team to ensure optimum service. Assist
management in hiring| training| scheduling| evaluating| counseling|
disciplining| and motivating and coaching employees; and serve as a role
model.
Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards| anticipate and address guests| service needs| assist
individuals with disabilities| and thank guests with genuine appreciation.
Speak with others using clear and professional language| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| and support team to reach common goals. Ensure
adherence to quality expectations and standards. Stand| sit| or walk for an
extended period of time. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
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