Reservation Sales Agent – Waldorf Astoria Chicago

APPLY HERE

JOB DESCRIPTION
 
As a Reservations Sales Agent| you will assist the Reservations Manager by
driving opportunities to maximize revenue and guest satisfaction. The focus of
this role is to generate sales while optimizing operational efficiencies to
exceed performance objectives. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Present| promote and sell hotel rooms| suites and additional services by using superior product knowledge while assisting guests in booking reservations.
Adhere to the Forbes Five Star Travel Guide standards
Maintain a thorough understanding of hotel facilities and processes| and generate a culture of high quality standards for relationship building| customer service| and selling techniques
Initiate and prepare reports as needed.
Audit OnQ PM for reservation accuracy| specifically special requests| coding issues and billing requirements.
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitalit

industry. Today| Hilton remains a beacon of innovation| quality| and success

This continued leadership is the result of our Team Members staying true t

our Vision| Mission| and Values. Specifically| we look for demonstration o

these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Catering Sales Manager – La Quinta Resort & Club

APPLY HERE

JOB DESCRIPTION
 
A Catering Sales Manager at La Quinta Resort & Club| a Hilton managed hotel is
responsible for developing market segments and soliciting new customers to
purchase food and beverage and utilize event facilities in the hotel|s
continuing effort to deliver outstanding guest service and financial
profitability.
What will I be doing?
As a Catering Sales Manager| you would be responsible for developing market
segments and soliciting new customers to purchase food and beverage and
utilize event facilities in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability. Specifically| you would
be responsible for performing the following tasks to the highest standards:
Develop market segments and solicit new customer relationships while maintaining existing relationship

Conduct conferences and external sales presentations to groups and prospective customers to solicit| explain| negotiate and secure group and local catering busines

Host and entertain clients and maintain client account

Conduct property tours and participate in trade shows| industry and community events to promote facilities and service

Negotiate services and prices to maximize revenue and profitability
Assist the Director in the management of the department| as needed

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Senior Director| Application Development (SalesForce) – Marriott International HQ – USA

APPLY HERE

Job Number 19001B09
Job Category Information Technology
Location Marriott International HQ| 10400 Fernwood Road| Bethesda|
Maryland| United States
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY:

Promotes project quality and manages the application delivery team to promote
client satisfaction with all technology teams and business partners by
following standard application development tools and processes. Manages
continuous improvement program to improve quality| consistency| and client
satisfaction. Provides thought and application leadership for the contact
center application suite and the integration into other platforms to support a
multi-channel customer experience. __ Collaborates with cross functional teams
and provides direct oversight of applications supporting contact center
business goals.

CANDIDATE PROFILE

Education and Experience

Required:

10+ years of application development leadership experience and the various approaches to the Systems Development Life Cycle (SDLC)| particularly utilizing agile methodologies
Demonstrable experiencing managing Salesforce development projects
Direct management of complex budgets in excess of $5M annual direct and indirect costs
Direct management of cross functional| sourced| or matrixed teams
Experience with and knowledge of IT outsourcing activities in a managed services environment

Preferred:

Experience as a primary point of application accountability for an enterprise| globally-distributed associate environment
Demonstrated success leading medium- to large-scale initiatives/transformations
Proven management experience in strategic planning and budgeting within one or more business groups
Proven management experience in application development across waterfall and agile environments.
Good process management| negotiating| influencing and problem resolution skills
Knowledge of or experience with Salesforce Service Cloud and associated applications
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Experience in business systems and process planning
Knowledge of business environment| service requirements and hospitality culture
Demonstrated ability to assess customer/client needs| creatively approach solutions| decide and influence appropriate courses of action
Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.
Undergraduate/graduate degree in computer science or related discipline
Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards – including drivers of process costs
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms
Ability to accomplish results through others| particularly by establishing relationships| effective controls and leading in a managed service environment

CORE WORK ACTIVITIES

Managing Application Development Standards| Processes| and Tools

Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout an agile SDLC for all client groups including:
SDLC standard tools and processes for both waterfall and agile development
Estimating standard tools and processes| incorporating flexibility for small and large projects
Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations

__

Managing Day-To-Day Relationships with Teams

Manages application development projects in partnership with IT teams| business partners and providers
Provides project management of business projects
Oversees effective reporting within application development team
Leads project reviews with team on application development projects
Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
Monitors projects for alignment with defined business case process
Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
Manages| and improves service level reporting for application development
Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
Assists with application| development and maintenance of service provider project management standards and tools
Participates in client portfolio and demand management processes| and engages service providers to ensure client satisfaction
Works with application development service providers
Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
Works with team to progress the service providers services to match client needs
Facilitates team and service provider compliance with the agreement
Validates service levels meet business needs
Facilitates the definition and enforcement of good service provider contracts
Supports the IT organization
Provides input to IT’s business strategy and planning as needed
Supports and follows defined IT Governance decision rights| standards and practices
Emphasizes accuracy and effectiveness of estimating and planning management with team
Provides input to business/discipline and continent IT budgets

Implementing and Managing Continuous Improvement Program

Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
Works with application development service providers| IT teams| and business partners to implement continuous improvement activities
Responds to issues identified in project surveys or other feedback processes| to continually improve client satisfaction

MANAGEMENT COMPETENCIES

Leadership

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Leading through Vision and Values – Keeps the organization|s vision and values at the forefront of employee decision making and action.
Managing Change – Initiates and/or manages the change process and energizes it on an ongoing basis| taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
Problem-solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.
Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Strategy Development – Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning| organizing| and on-going evaluation processes.

Managing Execution

Building a Successful Team – Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction| profitability| and market share through effective planning| organizing| and on-going evaluation processes.
Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Strategic Partnerships – Develops collaborative relationships with fellow employees and business partners by making them feel valued| appreciated| and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g.| HR| Sales & Marketing| Finance| Revenue Management) to achieve objectives; maintains effective external relations with government| business and industry in respective countries; performs effectively as a liaison between locations| disciplines| and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

Developing Others – Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.
Organizational Capability – Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.
Technology Life Cycle: knowledge of the Life Cycle of technologies and how applications| infrastructure| and processes relate to these timelines.
IT Systems: Knowledge of IT systems supporting the business including benefits| requirements| costs| justification| and operations.
IT Resources: The ability to secure and manage IT resources to achieve business objectives (e.g.| contracts| vendor relationships| financial accountability| portfolio management| information and resource planning) and measure project impact.

Continuous Learning – Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
Strategy Knowledge – Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges.
Basic Competencies – Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).
Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.
Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_

Sales Coordinator – The St. Regis Houston – USA

APPLY HERE

Job Number 19001CNI
Job Category Sales and Marketing
Location The St. Regis Houston| 1919 Briar Oaks Ln| Houston| Texas|
United States
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Senior Sales Executive (NE) – Sheraton New York Times Square Hotel – USA

APPLY HERE

Job Number 19000UJY
Job Category Sales and Marketing
Location Sheraton New York Times Square Hotel| 811 7th Ave 53rd Street|
New York| New York| United States
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Acts as the on-property liaison for group sales within the pre-defined peak
room parameters for Property Sales. Contracts and closes group business in
addition to conducting site inspections. Verifies business is turned over
properly and in a timely fashion for quality service delivery. Achieves group
revenue goals by actively up-selling each business opportunity to maximize
revenue opportunity. Implements the brand’s service strategy and applicable
brand initiatives in all aspects of the sales process and drives customer
loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

Preferred:

• Large group sales experience.

CORE WORK ACTIVITIES

Managing Sales Activities

• Achieves group revenue goals by responding to incoming group/catering
opportunities for the property that are within the pre-defined peak room
parameters.

• Understands the overall market (e.g.| competitors’ strengths and weaknesses|
economic trends| supply and demand etc.) and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions
and property needs.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Achieves group revenue goals by actively up-selling each business
opportunity to maximize revenue opportunity.

• Partners with Area Sales to identify new group/catering business and achieve
personal and property revenue goals.

• Acts as the on-property liaison for group events over the Group Sales peak
room parameters of the Sales Office.

• Develops group sales revenue and operation budgets| and provides forecasting
reports.

• Works with the management team to create and implement a group
sales/marketing plan addressing revenue| customers| and market.

• Assists with selling| implementation| and follow-through of group sales
promotions.

• Attends pre- and post-convention meetings to understand group needs| obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels| and overall satisfaction.

• Provides accurate| complete| and effective turnover to Event Management.

• Executes and supports Marriott’s Customer Service Standards and hotel’s
Brand Standards.

• Conducts site inspections| as required.

• Monitors same day selling procedures to maximize room revenue and control
hotel occupancy.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand (e.g.|.| MHR
Spirit to Serve Daily Basics| RHR Savvy Service Basics| Courtyard| SpringHill
Suites| Fairfield Inn Basics of the Day| Residence Inn Daily Huddle| or
TownePlace Suites Morning Meeting).

• Verifies that the property implements a seamless turnover from sales to
operations and back to sales while consistently delivering high level of
service.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Verifies successful performance by increasing revenues| controlling
expenses| and providing a return on investment for the owner and Marriott
International.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Builds and strengthens relationships with existing and new customers to
enable future bookings through sales calls| entertainment| FAM trips| trade
shows| etc.

• Develops relationships within the community to strengthen and expand
customer base for group/catering sales opportunities.

• Works collaboratively with off-property sales channels (e.g.| Group Sales
within the Sales Office| Area Sales| EST) to verify the property needs are
being achieved and the sales efforts are complementary| not duplicative.

• Partners with Event Management and/or Operations in providing a customer
experience that exceeds the customer’s expectations.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and verifying their satisfaction before and
during their program/event.

• Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and drives customer loyalty by delivering
service excellence throughout each customer experience.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to Marriott.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during| the program/event.

_

Senior Sales Executive – The St. Regis Bal Harbour Resort – USA

APPLY HERE

Job Number 190014VI
Job Category Sales and Marketing
Location The St. Regis Bal Harbour Resort| 9703 Collins Avenue| Bal
Harbour| Florida| United States
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

The position serves as the primary sales person for a larger| more complex
property. Responsible for proactively soliciting and handling large
opportunities with significant revenue potential. Works to develop| build and
maintain long-term| value-based customer relationships in order to achieve
personal and team related revenue goals. Depending on needs| may focus on all
types of accounts| or can specialize and focus on specific segments (e.g.|
Corporate| Association| etc.). Ensures business is turned over properly and in
a timely fashion for proper service delivery in accordance with brand
standards. Provides service to our customers in order to grow the accounts.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area. 6 years experience
in the sales and marketing or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 4 years
experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Targets group accounts| markets or segments with heavy emphasis on proactive
solicitation and account saturation.

• Identifies| qualifies and solicits new accounts with a focus on increasing
business.

• Strives to achieve personal and property revenue goals.

• Closes the best opportunities for each property based on market conditions
and individual property needs.

• Identifies and develops new markets.

Developing & Executing Catering Sales Plans

• Develops and implements an effective sales plan.

• Executes designated sales strategies to develop and solicit specific
accounts to achieve revenue goals.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Achieves solicitation and prospecting goals.

• Maintains and grows business of existing accounts.

• Designs| develops and sells creative catered events.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Maintains customer| account and opportunity data.

Building Successful Relationships

• Works collaboratively with Strategic Accounts| Convention Bureaus| and other
property counterparts to drive revenue| ensure customer satisfaction and
increase market share.

• Develops and manages relationships with key stakeholders| both internal and
external.

• Uses sales resources and administrative/support staff effectively.

• Builds and strengthens relationships with existing and new customers|
industry organizations and brand network to enable future bookings. Activities
include sales calls| entertainment| FAM trips| trade shows| etc.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Manages group or interpersonal conflicts effectively.

• Participates in site inspections.

• Creates contracts as required.

• Executes and supports brand’s Customer Service Standards and property’s
Brand Standards.

_

Sales Coordinator (full time) – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
Provides the director and managers of sales and marketing withadministrative
and clerical support including word- processing| typing|e-mailing| filing|
data-entry| faxing| copying| corresponding| answeringtelephones| processing
mail| taking notes and/or dictation| making travelarrangements and performing
other general office duties. Assists on specialprojects as needed.
What will I be doing?
Data entry using Delphi| Microsoft Word| and Excel. Examplesinclude correspondence| reports| marketing pieces| direct mail| contracts|internal forms| schedule of events| report of conventions| histories| typingannual/trimester reviews.
Copying and distribution of internal/external letters| forms|bookings| contracts| resumes| room lists| schedules and mail.
Special projects as required include the following: IncentiveManual| D-base reports| creating and updating forms and correspondence.
Email correspondence directed by managers as needed.
Filing| faxing and distribution of incoming mail.
Provides the director and managers of sales and marketing withadministrative and clerical support including word- processing| typing|e-mailing| filing| data-entry| faxing| copying| corresponding| answeringtelephones| processing mail| taking notes and/or dictation| making travelarrangements and performing other general office duties

Assists on special projects as needed.

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Franchised Sales Manager – Courtyard New York Downtown Manhattan/Financial District – USA

APPLY HERE

Job Number 19001170
Job Category Sales and Marketing
Location Courtyard New York Downtown Manhattan/Financial District| New
York| New York
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please Apply Online at https://rhgcorp.snaphire.com/?job=42217TLNT

Additional Information: This hotel is owned and operated by an independent
franchisee| Real Hospitality Group. The franchisee controls all aspects of the
hotel’s employment policies and practices| including the selection and hiring
process. If you accept a position at this hotel you will be employed by a
franchisee and not by Marriott International.

Job Summary

REPORTS TO : Director of Sales and Marketing

Purpose for the Position : To increase hotel revenues by meeting with 3rd
party planners| trade associations| corporate accounts| individuals or other
markets in order to promote the hotel and secure additional sales.

Essential Responsibilities:

Provide professional and courteous customer service at all times.
Make personal sales calls.
Implement approved sales plan and action plans as directed.
Develop and search for potential markets for hotel.
Develop| create| and implement innovative Sales and Marketing techniques.
Execute and distribute all in-house advertising and promotional campaigns.
Maintain competitive analysis statistical information.
Maintain current filing system on company accounts and prepare required reports.
Contact in house meeting planners to promote good will and foster additional and repeat business.
Maintain good rapport with local civic groups and associations.
Prepare reports as requested: Sales Call Reports| Internal Sales Report.
In the absence of a Director of Sales| attend and lead Sales and BEO meetings with the team.
Attend weekly staff meetings.
Maintain STS and prepare BEO packets and layouts for the team.
Complete projects as determined by the Director of Sales and Marketing.

Job Requirements

To do this kind of work| you must be able to:

Understand sales principles relating to the product you are selling.
Organize your own activities to make the best use of your time and efforts.
Express yourself well when talking to potential buyers or sellers| to discuss features of the products or services involved and convince the other person of both your knowledge and integrity.
Use arithmetic in computing the cost of sale to customer.
Maintain enthusiasm and interest throughout all conferences with buyers and sellers.
Keep accurate records of contacts| sales| and purchases.
Be available on nights| weekends and holidays.
Environmental Conditions : Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered |inside| if the worker spends approximately 75% or more of the time inside.
Math Skills : Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions| percentages| ratio and proportion.
Language Skills : Must have developed language skills to the point to be able to: Read newspapers| periodicals| journals| and manuals. Write business letters| summaries and reports using prescribed format and conforming to all rules of punctuation| grammar| diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects.

Relationships to Data| People and Things:

Data : Coordinating: Determining time| place| and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events.
People : Supervising: Determining or interpreting work procedures for a group of workers| assigning specific duties to them| maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public.
Things : Handling: Using body members| hand tools| and/or special devices to work| move| or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools| objects or materials.
Specific Vocational Preparation : Specific vocational training should include a significant combination of some college education| on-the-job training| or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years’ experience in sales with some background in convention center operations is desirable.

_This company is an equal opportunity employer._

frnch1

]

Franchised Director of Sales – Courtyard New York Downtown Manhattan/Financial District – USA

APPLY HERE

Job Number 1900114R
Job Category Sales and Marketing
Location Courtyard New York Downtown Manhattan/Financial District| New
York| New York
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please apply online at : https://rhgcorp.snaphire.com/?job=42216TLNT

Additional Information: This hotel is owned and operated by an independent
franchisee| Real Hospitality Group. The franchisee controls all aspects of the
hotel’s employment policies and practices| including the selection and hiring
process. If you accept a position at this hotel you will be employed by a
franchisee and not by Marriott International.

Job Description

REPORTS TO : General Manager| Corporate Regional Sales Director

SUPERVISES DIRECTLY : Sales Managers| Catering Sales Managers| Sales
Coordinators

Purpose for the Position : To supervise the overall sales effort of the
hotel| including developing new accounts| maintaining existing accounts| rate
and inventory management| TPI management| supervision of sales related
personnel| implementation of sales and marketing strategies so as to maximize
profits of the hotel while maintaining guest and associate satisfaction.

Essential Responsibilities :

Provides professional and courteous service at all times.
Supervises assigned sales staff: hiring| terminations| disciplinary actions| performance evaluations and development.
Qualifies all prospective leads.
Participates and leads the rate and inventory initiatives| including but not limited to participating in franchise revenue management service.
Oversees all hotel and franchise field marketing initiatives.
Meets with and maintains rapport with individuals and contacts in order to produce groups and/or convention business| to include Guest room| meeting space| services and Catering/Banquet sales for both the group and transient markets.
Buys and places all hotel advertising within the guidelines and budgetary requirements as stated in the annual marketing plan and budget.
Attends all high profile events hosted in the hotel.
Attends civic meetings ensuring a positive rapport and relationships with area decision and opinion leaders including but not limited to| local chamber| convention and visitors bureau| rotary| et al.
Schedules group rooms| conventions and business group activities at the hotel.
Maintains liaison with other departments to facilitate services agreed upon by the sales office and prospective clients.
Assists the General Manager in the creation and update of the hotel|s marketing plan and budget.
Formulates and executes projects for all market areas as stated in the marketing plan.
Develops and maintains departmental budgets.
Maintains good rapport with area business leaders and local civic groups and companies.
Enforces sales related policies and procedures.
Ensures sales activities meet or surpass profit plan.
Develops and maintains client files.
Develops and implements sales and marketing strategies.
Works with the Convention and Visitors Bureau to control dates| availability and rates.
Approves function space allocation for group catering and meeting bookings.
Develops and maintains relationships with media contacts in order to maintain public relations effort.
Stays abreast of competition and industry developments.
Increase market share based on disruptive innovation and strategizing.
Prepares reports as outlined including| but not limited to Productivity Report| Weekly Plan| Sales Call Reports| Market Share Analysis and Forecasts.
Work closely with Food and Beverage and Rooms Divisions to ensure above average service levels.
Conducts weekly sales meetings.
Attends weekly staff meetings.
Attends and present data| as requested at all meetings with management company and ownership groups for the hotel.
Interviews| hires| trains and evaluates all sales personnel as required.
Completes projects as determined by the General Manager.

To do this kind of work| you must be able to :

Originate and carry out sales campaigns.
Create new ways of presenting information that will attract peoples| attention.
Speak and write clearly and convincingly.
Frequently change from one activity to another.
Understand how different kinds of people react to words| pictures and color.
Work with all kinds of people.
Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered |inside| if the worker spends approximately 75% or more of the time inside.
Math Skills: Requires mathematical development sufficient to be able to: Compute discount| interest| profit and loss| commission| markups and selling price.
Language Skills: Must have developed language skills to the point to be able to: Read newspapers| periodicals| journals| and manuals. Write business letters| summaries and reports using prescribed format and conforming to all rules of punctuation| grammar| diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.

Relationships to Data| People and Things :

Data : Coordinating: Determining time| place| and sequence of operations
or action to be taken on the basis of analysis of data; executing
determination and/or reporting on events.

People : Negotiating: Exchanging ideas| information| and opinions with
others to formulate policies and programs and/or arrive jointly at decisions|
conclusions or solutions.

Things : Handling: Using body members| hand tools| and/or special devices
to work| move| or carry objects or materials. Involves little or no latitude
for judgment with regard to attainment of standards or in selecting
appropriate tools| objects or materials.

Specific Educational Requirements : Four-year degree at an accredited
institution of higher education or equivalent industry experience.

_This company is an equal opportunity employer._

frnch1

]

Marketing Coordinator| Brand Marketing & Digital (Mid Atlantic) – Americas Brand Marketing Digit – USA

APPLY HERE

Job Number 190010BE
Job Category Sales and Marketing
Location Americas Brand Marketing Digit| Bethesda| Maryland
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
Job Summary

Support the Brand| Marketing and Digital organization on implementation of
marketing strategies. Responsible for executing marketing/digital activities
as assigned based on key initiatives and strategies. Ensure that all
activities are in alignment with marketing functions and properties are
provided the support needed for successful implementation of the marketing
plans across the region.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Speak with others using clear and professional
language; prepare and review written documents accurately and completely;
answer telephones using appropriate etiquette. Develop and maintain positive
working relationships with others; support team to reach common goals; listen
and respond appropriately to the concerns of other employees. Comply with
quality assurance expectations and standards. Read and visually verify
information in a variety of formats; move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance; stand|
sit| or walk for an extended period of time. Perform other reasonable job
duties as requested.

_