Category: manager

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Job Number 20032601
Job Category Property Leadership
Location The West Hollywood EDITION| 9040 West Sunset Blvd| Hollywood|
California| United States
Brand Edition Hotels
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager|
the service delivery of a world-class luxury hotel| and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world|s top cities|
featuring the finest in dining| entertainment| nightlife| and service to
create an enchanting experience that makes your spirit soar!

But to create this magical experience| we need you.

EDITION is hiring warm| out-going| authentically amazing people who are
looking for a place to work that inspires them| challenges them and makes them
proud to come to work. A place where service comes from the heart| not from a
handbook. A place that delivers a never-ending theatrical performance that
continuously delights and enchants each and every one of our guests.

We invite you to join us today.

JOB SUMMARY

Welcome to the first truly global luxury lifestyle hotel brand.

EDITION hotels combine the visionary genius of boutique hotelier Ian Schrager|
the service delivery of a world-class luxury hotel| and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world’s top cities|
featuring the finest in dining| entertainment| nightlife| and service| to
create a cultural destination that attracts in-the-know travelers| savvy
locals| and the global community of the creative elite.

EDITION hotels are enchanting and individually crafted by the world’s top
designers| architects| and creative partners to craft an experience that makes
your spirit soar.

We are currently seeking an entrepreneurial General Manager with independent
or lifestyle hotel experience who can embody the brand’s ethos with their
individual style and sophistication. A leader who nurtures unparalleled
service without pretense or limitations. An operational trailblazer who
delivers outstanding financial performance while remaining true to the spirit
of the brand.

Are you ready to step into the limelight and take the next big step in your
career?

Are you ready for the next EDITION?

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 8 years’ experience in the
management operations| sales and marketing| or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 6 years’ experience in the management
operations| sales and marketing| or related professional area.

Preferred:

• General Manager experience with emphasis on Lifestyle and Luxury.

• Property pre-opening experience

• Ability to work flexible hours including weekends| holidays and late nights.

• Property industry work experience| demonstrating progressive career growth
and a pattern of exceptional performance.

CORE WORK ACTIVITIES

Own the Business Strategy

• Stand at the forefront of the industry trend as a leader in this space.
Actively monitor the competition and adjust dynamically to continually be
ahead of the game. Set the standard for what other hotels want to achieve.

• Explore new business opportunities with an ever-present eye for the
innovative and unique. Develop business plans designed to maximize guest
satisfaction| profitability| and market share. And then execute those business
plans with panache and a meticulous focus on creating unique and original
experiences that are authentic to EDITION brand values.

• Translate macro-global strategic plans for the EDITION brand into a micro-
local vision for the property| while always in tune with what EDITION stands
for and is trying to achieve from a strategic business perspective.

• Always know if the business is progressing in the right direction. Use data
and lessons learned to continually be better – not just for the property as a
whole| but to challenge all employees to be better today than they were every
yesterday before that.

Champion the Brand

• Give the brand a voice – naturally showcasing what the brand has to offer
and its virtues to others (employees| leaders| owners). Easily translate a
passion for the brand into a unique experience for both guests and employees.

• Personify the best values of the brand| demonstrating exceptional work ethic
and service delivery for all employees on property.

• Serve as both a change leader and change facilitator| championing the need
for reinvention to stay relevant. Constantly ideate the innovative|
encouraging others to experiment and take calculated risks to improve
outcomes.

• Dominate social media| nurture critical partnerships in the local community|
and pursue a lifestyle public relations strategy that makes EDITION stand out.

Build Influence Networks with Guests and the Local Community

• Establish a presence for the brand and the hotel in the local community and
builds strategic alliances to embed what’s happening inside the hotel with
what’s happening outside of it. Build a buzz for everything the hotel and
brand has to offer| not just in the immediate vicinity but throughout social
media and other venues as well.

• Go beyond just addressing what’s not working| making sure to recognize the
exceptional and continually up the ante for what defines best-in-class service
delivery at EDITION. Know what guests need before they need it| whether it is
a single high profile guest or a large group in town for an event| and
transform everyday flawless service into an enchanting experience that keeps
guests coming back for more.

• Build networks to consistently enliven the brand with a focus on key
partners in the community that align with brand values – think fashion| music|
photographers| etc. – those relationships that will foster a guest experience
that is like no other.

Value Your Team – from the Top Down

• Build a leadership team of brand advocates who believe in what EDITION has
to offer and are personally invested in its success. Invest in the leadership
team’s success and development. Builds an environment where this is the norm –
at all levels.

• Foster an environment where employees know they are valued| ensuring they
are treated fairly and with respect. Build a culture of open communication|
spend time with employees on the frontlines| and be available for them (“open
door policy”).

• Monitor the local labor environment| including the competitiveness of pay
and benefits| and partner with Human Resources to address issues. Ensure
everyone has what they need– from work processes and systems to collaboration
and teamwork.

Show Owners What You’re Made Of

• Build a strong rapport and open dialogue with property owners| deepening the
relationship through proactive and on-going communication. Use every
opportunity to further engage the owners in the brand guest experience| while
also showing mastery of analyses and results related to how the property is
performing across guest| financial and employee metrics.

• Masterfully balance owner interests and company interests| and develop
solutions that create value for both. Focus on raising the bar| effectively
creating and promoting ideas for improving property service and profitability
to ownership.

Make Sure Everything’s Working Like a Well-Oiled Machine

• Know that delivering on the financial and business results consistently and
effectively is table stakes| and do it well. All the time.

• Act as a steward of proper controls| ensuring property compliance with
legal| safety| operations| labor| and EDITION product and service standards.
Know that employees are always representing EDITION| and make sure they uphold
brand and training standards each and every moment of their day.

• Walk the property to ensure that everything is being done as it should –
from routine and short-notice quality assurance audits| to regular audits| to
detailed walk-throughs – to confirm building| public areas| kitchen| and
grounds are well-maintained| safe| and meet or exceed guest expectations.

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Job Number 20031559
Job Category Property Leadership
Location W Hollywood| 6250 Hollywood Blvd| Los Angeles| California|
United States
Brand W Hotels
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Functions as the primary strategic business leader of the property with
responsibility for all aspects of the operation| including guest and employee
satisfaction| human resources| financial performance| sales and revenue
generation and delivering a return on investment to both Marriott
International and property ownership. Verifies implementation of service
strategy and initiatives with the objective of meeting or exceeding guest
expectations| increased profit and market share. Holds property leadership
team accountable for strategy execution| and guides their individual
professional development. The position verifies that sales engines are
leveraged and initiates independent and proactive sales activities| when
appropriate| to generate demand. Verifies that the objectives and goals of
Marriott and property owners work together to achieve brand positioning and
success. Builds owner loyalty through proactive communication| setting and
managing expectations and delivering solid business results. The position is
actively involved in the local community and builds strong relationships with
local officials| businesses| and customers.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 8 years’ experience in the
management operations| sales and marketing| finance and accounting| or related
professional area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 6 years’ experience in the management
operations| sales and marketing| finance and accounting| or related
professional area.

Preferred:

• General Manager experience in limited or full-service property.

• Ability and willingness to work flexible hours including weekends| holidays
and late nights.

• Property industry work experience| demonstrating progressive career growth
and a pattern of exceptional performance.

JOB SPECIFIC TASKS

Business Strategy Development

Stays current with industry trends and monitors strengths and weakness of
competition; explores new business opportunities; develops business plans
designed to maximize property customer satisfaction| profitability| and market
share; ensures property business plans are aligned with the hotel’s business
strategies; translates Marriott global strategic plan into one that can be
executed on property.

Business Strategy Execution

Executes business plans designed to maximize property customer satisfaction|
profitability| and market share; ensures that property business plans and
employees are aligned with business strategies; holds property leadership team
accountable for successful delivery of business plans; experiments with new
ideas and takes calculated risks to improve guest satisfaction and
profitability; evaluates the success of property business strategies to inform
future business plan enhancements; continually ensures business plans and
actions have a positive impact on property performance.

Sales and Marketing

Works closely with Sales and Marketing team to develop revenue generating
strategies for property; identifies new business leads| develops tailored
sales approach| and actively pursues leads with Sales and Marketing team;
validates that sales and marketing strategy is aligned with brand strategy and
is effectively executed against established goals; verifies that property
leaders understand and leverage Marriott demand engines to full potential;
augments guest preference for property through booking ease and quality
interactions with sales force.

Talent Management and Organizational Capability

Creates a cohesive and high-performance Executive Committee that continuously
strives for positive results and improvement; coaches Executive Committee by
providing specific feedback and holds them accountable for performance;
creates learning and development opportunities for employees; creates and
effectively executes development plans for both direct reports based on their
individual strengths| development needs| and career aspirations; ensures all
managers are doing the same for their direct reports; identifies resource
needs to strengthen property team; creates succession plans for future job
openings; actively supports the staffing process; ensures effective work
processes| systems and teamwork are in place to maximize individual and
overall property performance.

Business Information Analysis

Reviews business related data such as market share| financial performance|
inventory| employee engagement| and customer satisfaction; analyzes business
information to proactively address changing market conditions| ensure property
operates within budgetary guidelines| and achieves profit margin goals; uses
business information to identify indicators of product and service successes
and opportunities for improvement; integrates business information into
business plans.

Employee and Labor Relations

Verifies that all employees are treated fairly| and with respect; builds
rapport with employees by fostering an environment of open communication and
spending time with employees on the frontlines; makes self-available to
employees (“open door policy”); verifies that pay and benefits are appropriate
for labor market; celebrates the success of employees in a public way; works
with Human Resources to maximize employee engagement and monitor local labor
environment to address issues as needed.

Revenue Management

Works with Revenue Management team to develop effective pricing strategies|
balancing seasonality| economy| customer segments| property objectives and
customer satisfaction; established revenue strategy that supports the hotel’s
positioning in local market; ensures demand forecasting and sound revenue
practices are in place to maximize yield; identifies ways to grow occupancy|
RevPAR| and market share by researching and staying aware of competitor
strategies; controls labor and capital expenses.

Owner Relations

Builds strong rapport with property owners through proactive and on-going
communication; keeps owner informed of brand initiatives and guest
experiences; provides owners with in-depth analysis of property performance|
incorporating guest| financial and employee business data; manages an
effective balance between owner interests and Marriott brand interests and
develops solutions that create value for both; develops and effectively
promotes ideas for improving property service and profitability to ownership.

Customer and Public Relations Management

Interacts with guests and other customers on a frequent basis to obtain
feedback about their experiences on property; utilizes guest/customer feedback
to recognize outstanding employee service performance and improve service
delivery; emphasizes and holds leadership team accountable for addressing
service failures or potential service failures| and for developing innovative
ways to exceed guest expectations; establishes presence in the market by
actively promoting an exemplary property/brand image| involving oneself in the
local community| and by developing strategic alliances with local officials|
businesses| and customers; anticipates needs of large groups or high profile
guests in order to deliver flawless service; verifies that products| services|
and events attain the appropriate publicity (“PR buzz”).

Company/Brand Policy| Procedures| and Standards Compliance

Verifies property compliance with legal| safety| operations| labor| and
Marriott brand product and service standards; conducts both routine and short-
notice quality assurance audits with specific departments; holds employees
accountable for performing audits on a regular basis; conducts detailed walk-
throughs to ensure building| public areas| kitchen| and grounds are well-
maintained| safe| and meet or exceed guest expectations; validates that
employees are appropriately trained and performing to standard.

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Job Number 19178585
Job Category Global Design
Location Marriott International HQ| 10400 Fernwood Road| Bethesda|
Maryland| United States
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

Job Summary

Design is a life love| not just a job. It is in fact a physical manifestation
of our brands. Candidates should have great creative vision and be a strategic
thinker who can understand and engage with a wide variety of other disciplines
and external owners/project managers. The primary focus of the position is our
Full Service Brands – Marriott| Sheraton| Gaylord & Delta hotels.

On a project/tactical level| the successful candidate for this position
provides design quality assurance and interior design management services and
manages all aspects of franchised| managed| or corporate projects for new
construction| conversion| or adaptive re-use. This individual has a passion
for hospitality design and is able to inspire internal and external
participants to create design solutions that thrill guests and align with
brand strategy. The atmosphere within the team is collaborative| creative|
demanding and fun with opportunities for growth within Global Design. This is
your unique chance to make your mark and position yourself on the leading edge
of hospitality design.

EXPECTED CONTRIBUTIONS

May manage design staff.
May function as project manager| guiding work of team| or manage a program.
Serves as content leader on project.
Participates in establishing direction of brand design.
Selects and manages interior design consultants.
Develops and maintains liaison with all appropriate divisions| departments and owners.
Responsible for interior design project budget and coordinating staff requirement with other business groups.
Provides project updates using tools to track and report status.
Presents and sells design to senior level executives and owners.
Reviews and/or develops interior design concepts.
May provide field input to product development group.
May manage project workload in support of brand or business unit growth goals.

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CANDIDATE PROFILE

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Key Skills/Requirements:

Knowledgeable about innovation & trends both in & outside of industry
Strong business acumen
Problem solving & creative solution skills
Ability to build & maintain strong working relationships
Customer service focus
Ability to negotiate and be flexible when appropriate
Strong organizational skills & ability to manage multiple priorities & resources
Strong written & verbal communications skills
Team-oriented
Multi-task oriented
Strong project management skills.
Presentation skills
Sales orientation
Understands architecture documents and contract documents
Knowledge of FF&E specification software
Proficiency in Bluebeam| AutoCAD| Microsoft Office (Word| Excel| and PowerPoint)| and project management software.
Skills in Revit| Adobe Creative Suite (Photoshop| InDesign| Illustrator)| and Sketchup are desired but not required.

Education/Experience:

4-year degree from an accredited interior design program preferred
Minimum 6 years| experience in the design field| preferably in the hospitality design industry
An equivalent combination of education and experience will be considered.
NCIDQ certificate preferred

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