Human Resources Manager – Hilton San Diego Bayfront

APPLY HERE

JOB DESCRIPTION
 
30-story waterfront Hilton San Diego Bayfront hotel located adjacent to the
San Diego Convention Center and situated across from the Padres| Petco Park
and the bustling Downtown Gaslamp Quarter is seeking a Human Resources
Manager!
A Human Resources Manager is responsible for assisting the Director in the
overall management and administration of the Human Resources function in the
hotel|s continuing effort to deliver outstanding guest service and to maximize
profitability.
What will I be doing?
As a Human Resources Manager| you would be responsible for assisting the
Director in the overall management and administration of the Human Resources
function to deliver an excellent guest experience and financial profitability

Specifically| you would be responsible for performing the following tasks t

the highest standards:

Manages daily Human Resources operation to include| but not limited to| employment and recruiting| training and development| wage/benefit compensation| team member and labor relations| contract compliance| disciplinary procedures| workers compensation| safety| statutory compliance| recognition and reward and performance evaluations
Manage team member relations programs| activities and initiatives to include| but not limited to| picnics| holiday functions| health fairs| award banquets and special events
Oversee function of the data management system to include| but not limited to| entry of team member data| recording employment transitions (i.e. hire| separation| leaves of absence| etc.)| generating reports (i.e. payroll analysis| labor turnover| etc.) and processing unemployment claims
Ensure compliance with Affirmative Action Plan and Equal Employment Opportunity guidelines and regulations

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Full Time Starbucks Barista $12.84hr Plus Tips & FREE ECO PASS – Hilton Denver City Center

APPLY HERE

JOB DESCRIPTION
 
Greets| prepares| services| and takes guests| orders for beverages and/or food
in a friendly| courteous| professional and timely manner to ensure total guest
satisfaction. Upsells additional items to enhance profitability. Enters orders
into a computerized system and settles check(s) upon completion of order.
Performs general cleaning tasks to adhere to health and safety standards.
What will I be doing?
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences

Integrity – We do the right thing| all the time

Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Maintenance Engineer 17.00hr Plus FREE ECO PASS!!! – Hilton Denver City Center

APPLY HERE

JOB DESCRIPTION
 
An Engineer is responsible for maintaining the physical functionality and
safety of the facility in the hotel|s continuing effort to deliver outstanding
guest service and financial profitability.
What will I be doing?
As an Engineer| you would be responsible for maintaining the physical
functionality and safety of the facility in the hotel|s continuing effort to
deliver outstanding guest service and financial profitability. Specifically|
you would be responsible for performing the following tasks to the highest
standards:
Maintain the physical functionality and safety of the facility including| but not limited to| guest rooms| public space and heart-of-the-house areas
Respond to guest calls and team member work orders in a timely| friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
Perform a variety of repair and maintenance tasks including| but not limited to carpentry| plumbing| electrical work| painting| HVAC work and masonr

Conduct inspections for preventive maintenance need

Record and report completed repairs and items that require further attention

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Full Time AM Housekeeping $14hr plus FREE ECO PASS!!! – Hilton Denver City Center

APPLY HERE

JOB DESCRIPTION
 
A Room Attendant is responsible for cleaning guest rooms and responding to
guest requests in the hotel|s continuing effort to deliver outstanding guest
service and financial profitability.
What will I be doing?
As a Room Attendant| you would be responsible for cleaning guest rooms and
responding to guest requests in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability. Specifically| you would
be responsible for performing the following tasks to the highest standards:
Clean guest rooms as assigned| including| but not limited to| making beds| cleaning bathrooms| dusting and vacuuming
Change and replenish bed linens| towels and guest amenities| as needed
Perform deep cleaning tasks| as needed
Stock| maintain and transport housekeeping supply cart on a daily basi

Dispose of trash and recyclable

Respond to special guest requests in a timely| friendly and efficient manne

Perform guest turn down service| as needed

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Full Time Starbucks Barista $12.84hr Plus Tips & FREE ECO PASS – Hilton Denver City Center

APPLY HERE

JOB DESCRIPTION
 
Greets| prepares| services| and takes guests| orders for beverages and/or food
in a friendly| courteous| professional and timely manner to ensure total guest
satisfaction. Upsells additional items to enhance profitability. Enters orders
into a computerized system and settles check(s) upon completion of order.
Performs general cleaning tasks to adhere to health and safety standards.
What will I be doing?
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences

Integrity – We do the right thing| all the time

Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Housekeeping Supervisor $18 / hr – Sheraton Grand Sacramento Hotel – USA

APPLY HERE

Job Number 19149754
Job Category Housekeeping & Laundry
Location Sheraton Grand Sacramento Hotel| 1230 J Street| Sacramento|
California| United States
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_

Restaurant Sales Specialist-$20/hr – FREE Meal + Parking – RTD Discount – Gaylord Rockies Resort & Convention Center – USA

APPLY HERE

Job Number 19150472
Job Category Administrative
Location Gaylord Rockies Resort & Convention Center| 6700 N Gaylord
Rockies Blvd| Aurora| Colorado| United States
Brand Gaylord Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Gaylord Hotels is a multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and meeting space| to
entertainment and dining all in a self-contained environment| Gaylord Hotels
makes meeting planning easy and provides attendees great networking
opportunities. As a Gaylord Hotels STAR| you|ll bring your warm smile| genuine
excitement and a “consider it done” spirit to work. In return| you’ll
experience the rewards of growing your career among a team of professionals
with a passion for excellence. Ready for a change? Take the initiative. Enjoy
the Rewards.

Job Summary

Our Property Administrative Specialists play an important role in a number of
vital hotel functions. At our hotels| Property Administrative Specialists work
across departments (e.g.| Guest Services| Engineering| Food & Beverage) to
support administrative needs. Whether providing administrative support (e.g.|
prepare documents using word processing| spreadsheet| database| or
presentation software)| serving as the point of contact for clients and
vendors| or acting as the liaison between the Sales Office and clients
throughout the event process (pre-event| event| post-event)| our Property
Administrative Specialists get the job done. They are critical to ensure
smooth operations throughout the entire hotel.

No matter what position you are in| there are a few things that are critical
to success – creating a safe workplace| following company policies and
procedures| upholding quality standards| and ensuring your uniform| personal
appearance| and communications are professional. Develop and maintain positive
working relationships with other employees and departments| support team to
reach common goals| and listen and respond appropriately to the concerns of
other employees. Report accidents| injuries| and unsafe work conditions to
manager. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Stand| sit| or walk for an extended
period of time. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Perform other reasonable job duties as
requested by Supervisors.

_

HR Generalist – Waldorf Astoria Atlanta Buckhead

APPLY HERE

JOB DESCRIPTION
 
The Human Resources Generalist will be responsible for providing
administrative support and organization within the Human Resources department.
The position will perform a variety of duties that directly focus on
recruitment and the onboarding process.

The Human Resources Generalist will report directly to the Director of Human
Resources.
What will I be doing?
Create job requisitions| post and source jobs| screen and interview candidates for non-exempt position; including transfers.
Coordinate applicant interviews with department managers.
Ensure completion of required pre-employment screenings| i.e. background and reference checks.
Confirm employment eligibility through E-Verify I-9 compliance.

Send communications to new hires

Complete New Hire Onboarding process to include new hire paperwork| uniform fittings| ID cards and requesting nametags and lockers through Security department

Assist in New Team Members Induction.
Coordinate Exit Interviews.
Accurately handled employment verification requests.
Prepare Monthly HR Reports and update bulletin boards.
Create| update| and maintain HR forms and documentations.
Perform accurate data entry in ATS and HRIS.
Conduct ATS training sessions as required.
Coordinate all aspects of Team Member Relations events.

Respond to general inquiries from Team Members.

Exercise good judgement by escalating matters to the Director of Human Resources as needed| particularly those matters that carry potential risk.

Ensure confidentiality is maintain at all times.
Comply with federal| state and local laws.
Manage and maintain confidential personnel files and review files for compliance.
Practice record retention protocols that comply with company policy and labor laws.
Maintain inventory of all office supplies| stationary| business cards| and office equipment.
Other duties as assigned.

_
_

What will I be doing?

What are we looking for?

_Mandatory_

Two years prior experience in a Human Resources or EmploymentCoordinator role.
Hotel operations experience; luxury environment preferred.
Strong verbal and written communication skills required.
Excellent typing and organizational skills.
Must maintain a high degree of confidentiality!
Detail oriented a must.
Must possess ability to coordinate with multiple tasks.
Strong computer literacy: Microsoft Word| Excel| PowerPoint| etc.
Excellent communication skills both written/verbal in the English language.
Requires high levels of interaction with all members of staff. Possess high degree of stamina| agility and flexibility.
Able to present themselves with an uplifting personality.
Strong level of professionalism must be displayed at all times.
Willingness and capacity to learn and apply new systems.

_Desirable_

Proficiency in Taleo and Oracle Cloud HRIS.
Bachelor|s degree in hospitality| business or related field.
Bi-lingual communication a plus but not required.
Capability to use Excel to generate and interpret data reports on business.
Capability to use PowerPoint beyond required presentation skills and proactively create compelling up to date presentations for the HR team and other hotel departments to use in operations.
Ability to accurately type 45 words per minute

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

HR Recruiter FT – Waldorf Astoria Boca Raton Resort

APPLY HERE

JOB DESCRIPTION
 
The Boca Raton Resort & Club is seeking a Full Time Recruiter!
What will I be doing?
Performs all phases of the recruitment and selection process to ensure that
the company attracts| selects and retains the most qualified applicants.
– Uses Taleo to review| analyze and evaluate applicant|s information in
response to postings. Posts open positions internally| externally and to
commercial job sites as requested. Ensures minimum qualification standards are
pre-determined prior to posting in Taleo. Conducts screening interviews with
qualified applicants and forwards to hiring managers for review. Establish and
manage interview schedules; plan and initiate candidate travel arrangements as
required. Administers pre-approved selection tests.
– Administers pre-employment processes including reference and backgroun

checks| drug testing| employment authorization verification and WOTC. Make

the job offer. Closes out the position in confirming all required notes an

final dispositions completed.

– Creates partnership with hiring managers from each hotel to ensure the
posting and job description requirements are fully understood.

-Builds pipeline of talent through sourcing and networking initiatives. Works with various agencies to support the hotels| Affirmative Action goals. Attends recruitment events| i.e. job fairs| agency events| college recruiting events as needed.

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Mgr.- Hotel Openings & Transitions – Training Delivery – Marriott International HQ – USA

APPLY HERE

Job Number 19139062
Job Category Rooms and Guest Services Operations
Location Marriott International HQ| 10400 Fernwood Road| Bethesda|
Maryland| United States
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

Job Summary

Operations Delivery | Brand Activation Training: Luxury Brands (JW | LC |
W); Premium Brands (AUTO | DH | GH | LM | MH | RH | SHER | TRIBUTE | WEST);
Select Brands (AC | AH | CY | ELMNT | FF | FP | MX | RI | SHS | TPS)

Responsible for planning| organizing and delivering all pre-opening training
schedules and processes to Owners| Franchisees| and/or property leadership
team| to best provide pre-opening and conversion training support for all
Marriott brand hotels. Work with and motivate a diverse group of individuals
including hotel staff| business owners| many different Marriott departments
and other outside resources. Adjust training program delivery to meet the
needs of these diverse groups. Identify and analyze training needs based on
brand standards| new initiatives and trends. Assist with the modification and
improvement of existing training programs.

CORE WORK ACTIVITIES

New Openings | Conversions | Sustainability and GSS Threshold Performance
Assignments:

Facilitate in Key Date/Preparation Calls with Sr. Opening Managers. Review of training outline| requirements prior to trainer arrival and expectations with ownership groups| above property leaders and property leaders prior to arrival to ensure readiness for training. Communicate with property leaders following preparation calls and prior to trainer arrival with detailed training information (i.e. MIRO order| prerequisite training| food orders needs/process for special orders| NIR requirements/process).
Stay abreast of current and upcoming initiatives related to the Brand and act as a resource to properties.
Assess areas of training focus at each assignment to assist in the improvement of GSS scores below the established threshold for sustainability.
Conduct training sessions with hotel staff covering specific brand culture and service programs| daily stand-up meetings| service recovery and other topics.
Facilitate training with hotel management and associates covering food and beverage operations| Micros system functions| equipment training| coffee service (barista)| food preparation| and lounge service.
Facilitate Leadership Training to prepare or improve F&B Operations utilizing tools provided: myMicros| guestVoice| Daily Averages worksheets| Food Safety Forms| and Global Food Safety
Facilitate Leadership Training to prepare or improve Rooms Operations utilizing tools provided: guestVoice| MARSHA| PMS| Loyalty Tracking and Reimbursements| MRDW| Mobile Platforms| MIFS (Marriott International Fulfillment Services)| Marriott Global Source| Lodging Quality Assurance| and other Marriott proprietary systems
Upon arrival at property| assess property readiness from a training and construction standpoint to achieve renovating goals and dates.
Certify that associates on property are ready to operate within the hotel including all elements and food and beverage operations.
Maintain training content and constantly look for ways to improve training guides| manuals and training procedures.
Develop and organize training manuals| multimedia visual aids (PowerPoint)| and other educational materials.
Act as liaison between America’s Marriott Training Organization and brand teams to ensure we are delivering consistent and up to date information.
Facilitate training sessions as outlined in the new opening/conversion curriculum to include but limited to: Conduct training sessions with hotel staff covering Marriott history| use of PMS system (FOSSE/FSPMS/GPMS/LightSpeed)| specific brand culture| food and beverage operations| housekeeping standards| the Loyalty Program| Problem Resolution and Reduction| Basics/Daily Huddle| Service Recovery.
Facilitate leadership and business function training to include: covering PMS system (FOSSE/FSPMS/GPMS/LightSpeed) functions to include accounts receivables| sales| rooms management| and reports.
Facilitate Cultural indoctrination| Marriott History and Brand Culture for all staff and management.
Execute training with leadership and staff to insure they are familiar with Marriott Standards of Operations and service| resources and requirements| hospitality requirements| as well as| the resources to remain current (i.e. Standards Database| BSA| Quarterly Gameplan).
Certify that associates on property are ready to operate a new hotel using the PMS system.
Maintain training content and constantly look for ways to improve on-line opening guides| manuals and training procedures.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the hotel management| culinary| food and beverage| or related professional field.

OR

2-year degree from an accredited university in Culinary Arts| Hotel and Restaurant Management| or related major; 2 years experience in the hotel management| culinary| food and beverage| or related professional area.
Minimum of three years Marriott hotel operations experience required. Prior operations experience includes CFRST General Manager or Assistant General Manager/Operations Manager and/or culinary or food and beverage management experience (preferred) or full-service management position.
Expert knowledge of brand standards| job descriptions and culture of all Marriott brands.
Lifestyle Brand experience preferred

Preferred Education or Certification:

Trainer Certification Level I
Trainer Certification Level II

Managerial Requirements:

Possess exceptional public speaking| presentation and facilitation skills to engage audience.
Possess high level of energy and positive attitude.
Understand how to manage in a culturally diverse environment.
Demonstrate excellent guest service and guest relations skills.
Demonstrate excellent consensus building| persuasion and communication skills (written and verbal).
Possess working knowledge of at least one foreign language (preferred)
Maintain a spirit of collaboration
Possess exceptional organizational skills and the ability to handle multiple tasks and prioritize under deadlines.
Exhibit adaptability to handle the demands of a short notice| nationwide| 100% travel position.
Initiate new procedures and adapt to an always changing environment.
Highly organized individuals| capable of managing multiple priorities under challenging conditions
Self-starters who excel in working in an autonomous environment and exceeding expectations
Demonstrate strong timely and relevant written and verbal communication skills
Proficient with Marriott International and Microsoft business applications (Word| Excel| MGS| CI/TY| guestVoice| Guest Metrics| etc.)

Management Competencies

Leadership

Professional Demeanor – Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing Marriott in alignment with its values.
Problem Solving and Decision Making – Identifying and understanding issues| problems| and opportunities; obtaining and comparing information from different sources to draw conclusions| develop and evaluate alternatives and solutions| solve problems| and choose a course of action.
Problem Solving and Decision Making – Identifying and understanding issues| problems| and opportunities; obtaining and comparing information from different sources to draw conclusions| develop and evaluate alternatives and solutions| solve problems| and choose a course of action.
Adaptability – Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.

Managing Execution

Driving for Results – Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating| focusing| and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required
Building and Contributing to Teams – Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

Building Relationships

Coworker Relationships – Interacting with others in a way that builds openness| trust| and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships – Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott|s Spirit to Serve.
Fostering Inclusion – Supporting associates with diverse styles| abilities| motivations| and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Talent Management – Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Personal Expertise

Technical Acumen – Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
Basic Competencies – Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills – Using basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).
Mathematical Reasoning – The ability to add| subtract| multiply| or divide quickly| correctly| and in a way that allows one to solve work-related issues.
Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
Writing – Communicating effectively in writing as appropriate for the needs of the audience.

Travel: 100%

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