Head of HR Consulting – Luxury & Lifestyle – Hilton Corporate – McLean

APPLY HERE

JOB DESCRIPTION
 
Our Global HR team partners with our business leaders to attract| retain| and
develop Hilton|s most important asset| our Team Members.
What will I be doing?
The steadfast goal of the HR Consulting Group (HRCG) is to ensure Hilton|s
corporate structure is optimally aligned| staffed| and equipped to lead the
hospitality industry. HRCG provides Human Resource (HR) business solutions in
areas including| but not limited to| talent maximization| workforce planning|
process improvement| and change implementation.
Do you enjoy building robust strategic partnerships? As the Head of HRC Luxury
& Lifestyle| you will establish trust with business leaders and partner with
cross-functional teams including Global Brands| Marketing| Loyalty| Business
Development| Technology and Corporate Strategy to drive solution-base

responses to client needs. You will also drive large-scale horizontal H

projects| requiring validated project and change management skills.

More specifically| you will:

Partner with clients to develop firsthand knowledge of short and long-term business goals and objectives.
Ensure positive partnerships with COE groups including Benefits| Compensation| Team Member Relations| Learning and Development| Recruiting and HR Analytics to provide client solutions.
Identify critical focus areas for the analysis| development| and implementation of integrated HR solutions that support the clients| global business strategy.
Support business partners regarding organizational structure or job changes using your analytical skills to make recommendations on talent management| succession| turnover reporting| position descriptions| salaries and job changes.
Advise global clients on all areas of HR support.
Plan| execute and implement HR cross-functional projects and process improvement initiatives while meeting deadlines and managing to a specific budget.
Partner with external vendors to align the desired project outcomes| lead by directing| coaching| and facilitating cross functional team resources| and observe the progress and completion of project achievements.
Draft status updates and create strategic creative presentations aimed at informing| aligning| and engaging key partners.

What are we looking for?

The success in this role will demonstrate itself through the following
attributes and skills:

Deep understanding of the principles and practical application of HR functions in a global corporate environment.
Extraordinary critical thinking| with both quantitative and qualitative analytical skills and the ability to use sound judgment| logic and reasoning to identify the strengths and weaknesses of alternative solutions| conclusions or approaches to problems.
Ability to exercise sound judgment and decision-making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions.
Excellent written and verbal communication and comprehension skills| including articulating complex analytical topics to a wide audience who may or may not be familiar with analytics or the subject matter.
Passion for the luxury industry and the capability to identify and evaluate strategic opportunities| navigate and influence outside of formal reporting lines| and produce tangible results.
Exercise discretion and confidentiality regarding sensitive information at all times.
Ability to stay calm and effective while handling multiple| concurrent demands and appropriately prioritizing responsibilities.
Excellent public speaking and presentation skills.
Self-starter who takes initiative with minimal direction and understands concepts quickly.
Problem solver| who solves issues effectively and creatively while maintaining a high level of flexibility| professionalism and integrity.

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Ten (10) years of general business experience
Seven (7) years of experience working in a large| global| corporate| matrixed environment
Five (5) years of Consulting or PM/Change Management experience
Four (4) years of management experience| ideally at a Director level
Experience working in a geographically dispersed organization with a remote team
Broad global understanding of relevant employment legislation
Experience working in a business partnering environment
Strong computer skills in PowerPoint| Word and Excel
Ability to travel as needed

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

MA/MS Master|s Degree
Five (5) years of HR experience
Five (5) years of Consulting experience
Prior experience that includes a deep understanding of budgets| reconciliation and forecasting| as well as risk and compliance
Experience with Oracle| PeopleSoft and Success Factors

What will it be like to work for Hilton?

Hilton is the world|s leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities| and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Human Resources (RCDCR) – The Ritz-Carlton Residences – USA

APPLY HERE

Job Number 190019IH
Job Category Human Resources
Location The Ritz-Carlton Residences| Waikiki Beach| 383 Kalaimoku
Street| Waikiki| Hawaii| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The Director of Human Resources will report directly to the property General
Manager| with a dotted-line (functional) reporting relationship to the
Regional Senior Director of Human Resources and will be an integral member of
the property executive committee. As a member of the Human Resources
organization| he/she contributes a high level of human resource generalist
knowledge and expertise for a designated property. He/she will be accountable
for talent acquisition| succession/workforce planning| performance management
and development for property employees| using technology efficiently| and
coaching/developing others to help influence and execute business objectives
in the most efficient manner. He/she generally works with considerable
independence| developing processes to accomplish objectives in alignment with
broader business objectives. Additionally| he/she utilizes a Human Resource
Business Plan aligned with property and brand strategies to deliver HR
services that enable business success.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 4-year bachelor|s degree in Human Resources| Business Administration| or
related major; 2 years experience in the human resources| management
operations| or related professional area.

CORE WORK ACTIVITIES

Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.

• Champions and builds the talent management ranks in support of property and
region diversity strategy.

• Translates business priorities into property Human Resources strategies|
plans and actions

• Implements and sustains Human Resources initiatives at the property.

• Coordinates the human capital review process at property(s) and leads
succession planning activities on property and in the market| as appropriate.

• Leads the assessment of property(s) leadership pipeline through the human
capital review process and assists with follow-up.

• Creates value through proactive approaches that will affect performance
outcome or control cost.

• Monitors effective use of myHR by property managers and employees.

• Leads and participates in succession management and workforce planning.

• Responsible for Human Resources strategy and execution.

• Serves as key change manager for initiatives that have high employee impact.

• Attends owners meetings as a member of the property executive committee and
provides meaning or context to the Human Resources results (e.g.| retention
statistics| critical open positions| employee satisfaction| and training
initiatives and results); and demonstrates an understanding of owner
priorities.

• Supervises one or more on-property Human Resources| as well as market-based
Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process

• Analyzes open positions to balance the development of existing talent and
business needs.

• Serves as coach and expert facilitator of the selection and interviewing
process.

• Surfaces opportunities in work processes and staffing optimization.

• Makes staffing decisions to manage the talent cadre and pipeline at the
property.

• Develops staffing strategy (in collaboration with hiring manager) relating
to hiring practices; consults with hiring manager on compensation| benefits|
etc.

• Monitors sourcing process and outcomes of staffing process.

• Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy

• Remains current and knowledgeable in the internal and external compensation
and work competitive environments.

• Leads the planning of the hourly employee total compensation strategy.

• Champions the communication and proper use of total compensation systems|
tools| programs| policies| etc.

• Participates in quarterly internal equity analysis; reviews internal equity
reports and surface issues needing resolution.

• Creates and implement s total compensation management packages/offers|
particularly recognition and incentive programs directed towards property
priorities.

Managing Staff Development Activities

• Ensures completion of the duties and responsibilities of the properties’
Human Resources staff members| as outlined in applicable job description(s).

• Ensures property Human Resources staff is properly trained in all employee-
related human resource information to appropriately respond to property
employees.

• Serves as resource to property Human Resources staff on employee relations
questions and issues.

• Continually reinforces positive employee relations concepts.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Mainstage Actor (Seasonal)-$24/hr-FREE Meal+RTD Discount – Gaylord Rockies Resort & Convention Center – USA

APPLY HERE

Job Number 19001AK0
Job Category Golf| Fitness| and Entertainment
Location Gaylord Rockies Resort & Convention Center| 6700 N Gaylord
Rockies Blvd| Aurora| Colorado| United States
Brand Gaylord Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Gaylord Hotels is a multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and meeting space| to
entertainment and dining all in a self-contained environment| Gaylord Hotels
makes meeting planning easy and provides attendees great networking
opportunities. As a Gaylord Hotels STAR| you|ll bring your warm smile| genuine
excitement and a “consider it done” spirit to work. In return| you’ll
experience the rewards of growing your career among a team of professionals
with a passion for excellence. Ready for a change? Take the initiative. Enjoy
the Rewards.

Job Summary

Provide entertainment for guests through performances. Be in character while
portraying roles. Memorize scripts and attend rehearsals and performances.
Work with director(s)| actors| as well as crewmembers responsible for
lighting| costumes| makeup| and/or props.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager; complete safety training and certifications.
Welcome and acknowledge all guests according to company standards; anticipate
and address guests| service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Walk for an extended period of time. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested.

_

Human Resources Coordinator – The Westin Copley Place – USA

APPLY HERE

Job Number 190017QE
Job Category Human Resources
Location The Westin Copley Place| Boston| 10 Huntington Ave| Boston|
Massachusetts| United States
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Boca By Design Production Crew ($12hr) PM – Waldorf Astoria Boca Raton Resort

APPLY HERE

JOB DESCRIPTION
 
The Boca Resort & Club is seeking a full time Production Crew team member.
Principle Responsibilities & Position Purpose:
To assist in the building| set-up and tear down of décor| scenery props and
florals for themed events both on and off property. Duties also include
Warehouse Maintenance| Linen Deliveries and Inventory. Using Dolly| lift gates
and extensive props.
What will I be doing?

In addition to performance of the essential functions| this position may be
required to perform a combination of the following supportive functions| with
the percentage of time performing each function to be solely determined by th

supervisor based upon the particular requirements of the company.

– Striking parties| loading trucks and transporting items back to warehous

to be put away

– Availability for weekends and holidays required

– Setting up the events during installs

– Cleaning warehouse| organizing inventory and repairing small props

– Understand/Speak/Read/Write English fluently

– Able to lift/carry 50 lbs

– Must be able to sit| stand| stoop or bend for duration of shift (at least 8
hours)

– Be comfortable driving box truck and van

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Franchised Human Resources Manager – Montgomery Marriott Prattville Hotel & Conference Center at Capitol Hill – USA

APPLY HERE

Job Number 19000VNH
Job Category Human Resources
Location Montgomery Marriott Prattville Hotel & Conference Center at
Capitol Hill| Prattville| Alabama
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please apply online at www.pchresortscareers.com/applynow

Additional Information: This hotel is owned and operated by an independent
franchisee| PCH Hotels and Resorts| Inc.. The franchisee controls all aspects
of the hotel’s employment policies and practices| including the selection and
hiring process. If you accept a position at this hotel you will be employed by
a franchisee and not by Marriott International.

Human Resources Manager is responsible for directing and working with HR
associates to carry out the daily activities of the Human Resources Office
including recruitment| total compensation and training and development.
Focuses on delivering HR services that meet or exceed the needs of associates
and enable business success; ensures compliance with federal| state and local
regulations and PCH operating procedures.

Education or Certification

High school diploma or equivalent required
Bachelors Degree preferred
Society of Human Resource Management Certification Preferred

Experience

Minimum 2 years| preferably in the Hospitality industry
Skills and Knowledge
Strong customer and associate relation skills
Good coaching skills
Strong problem-solving skills
Good training/facilitator skills
Strong communication skills (verbal| listening| writing)
Good understanding of labor relations
Good understanding of labor laws
Good understanding of workforce analysis
Good understanding of payroll administration
Good understanding of benefit administration
Effective decision making skills
Strong organizational skills
Ability to use standard software applications and hotel systems
Strong consensus building skills
Strong analytical skills
Effective influence skills
Effective conflict management skills
Effective change management skills
Financial management skills e.g.| ability to understand P&L statements| manage operating budgets| forecasting and scheduling
Ability to acquire and maintain relationships e.g.| associates| customers| vendors
Basic legal expertise related to hotel issues
Strong presentation and platform skills

_This company is an equal opportunity employer._

frnch1

]

Franchised Human Resources Manager – Renaissance Montgomery Hotel & Spa at the Convention Center – USA

APPLY HERE

Job Number 19000VOQ
Job Category Human Resources
Location Renaissance Montgomery Hotel & Spa at the Convention Center|
Montgomery| Alabama
Brand Renaissance Hotels
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please Apply Online at: www.pchresortscareers.com/applynow

Additional Information: This hotel is owned and operated by an independent
franchisee| PCH Hotels and Resorts| Inc.. The franchisee controls all aspects
of the hotel’s employment policies and practices| including the selection and
hiring process. If you accept a position at this hotel you will be employed by
a franchisee and not by Marriott International.

Job Summary

Human Resources Manager is responsible for directing and working with HR
associates to carry out the daily activities of the Human Resources Office
including recruitment| total compensation and training and development.
Focuses on delivering HR services that meet or exceed the needs of associates
and enable business success; ensures compliance with federal| state and local
regulations and PCH operating procedures.

Job Requirements

Experience

Minimum 2 years Human Resources Management experience| preferably in the Hospitality industry

Education or Certification

High school diploma or equivalent required
Bachelor’s Degree preferred
Society of Human Resource Management Certification Preferred

Skills and Knowledge

Strong customer and associate relation skills
Good coaching skills
Strong problem-solving skills
Good training/facilitator skills
Strong communication skills (verbal| listening| writing)
Good understanding of labor relations
Good understanding of labor laws
Good understanding of workforce analysis
Good understanding of payroll administration
Good understanding of benefit administration
Effective decision making skills
Strong organizational skills
Ability to use standard software applications and hotel systems
Strong consensus building skills
Strong analytical skills
Effective influence skills
Effective conflict management skills
Effective change management skills
Financial management skills e.g.| ability to understand P&L statements| manage operating budgets| forecasting and scheduling
Ability to acquire and maintain relationships e.g.| associates| customers| vendors
Basic legal expertise related to hotel issues
Strong presentation and platform skills

_This company is an equal opportunity employer._

frnch1

]

Human Resources Coordinator (Previous HR Exp Needed) – The Ritz-Carlton Reynolds – USA

APPLY HERE

Job Number 18003GGN
Job Category Human Resources
Location The Ritz-Carlton Reynolds| Lake Oconee| Greensboro| Georgia VIEW
ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Previous HR 1 year experience
Hotel HR Experience is plus
Monday-Friday and weekends as needed for projects and Job Fairs
Previous Recruiting Experience| Good Communication Skills| Compliance|
Orientation
Able to handle Multiple Tasks

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Main Stage Actor (Seasonal)-$24/hr-FREE Meal+RTD Discount – Gaylord Rockies Resort & Convention Center – USA

APPLY HERE

Job Number 19000UPW
Job Category Golf| Fitness| and Entertainment
Location Gaylord Rockies Resort & Convention Center| Aurora| Colorado

Brand Gaylord Hotels
Schedule On-call
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
Gaylord Hotels is a multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and meeting space| to
entertainment and dining all in a self-contained environment| Gaylord Hotels
makes meeting planning easy and provides attendees great networking
opportunities. As a Gaylord Hotels STAR| you|ll bring your warm smile| genuine
excitement and a “consider it done” spirit to work. In return| you’ll
experience the rewards of growing your career among a team of professionals
with a passion for excellence. Ready for a change? Take the initiative. Enjoy
the Rewards.

Job Summary

Provide entertainment for guests through performances. Be in character while
portraying roles. Memorize scripts and attend rehearsals and performances.
Work with director(s)| actors| as well as crew members responsible for
lighting| costumes| makeup| and/or props.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager; complete safety training and certifications.
Welcome and acknowledge all guests according to company standards; anticipate
and address guests| service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Walk for an extended period of time. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested.

_

Assistant Director of Human Resources – The Ritz-Carlton – USA

APPLY HERE

Job Number 19000KLY
Job Category Human Resources
Location The Ritz-Carlton| Naples| Naples| Florida
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists the Director of Human Resources in executing strategies that serve to
attract| retain| and develop diverse premiere talent. Position directs and
works with human resource employees to carry out the daily activities of the
Human Resource Department| including recruitment| total compensation| employee
relations| and training and development. Executes against objectives outlined
in the Human Resources Business Plan and delivers services that meet or exceed
the needs of employees and enable business success. Ensures compliance with
applicable regulations and Standard Operating Procedures.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 2 years experience in the human resources|
management operations| or related professional area.

CORE WORK ACTIVITIES

Managing the Staffing and Recruiting Process

• Ensures open positions are advertised in appropriate venues to attract a
diverse candidate pool.

• Ensures the open position listing is in a visible location for both internal
and external candidates.

• Works with Employment Administrator to establish and maintain contact with
external recruitment sources (e.g.| state job service| local colleges|
recruiting agencies| and community based organizations).

• Networks with local organization and peers to source candidates for current
or future openings (e.g.| Hotel Association).

• Facilitates interdepartmental transfers and promotions and transfers or
promotions to other properties within this property brand.

• Oversees the selection and offer processes for hourly employees to ensure
proper procedures are followed (e.g.| valid reasons for selection/non-
selection are documented| applicants receive status notifications).

• Partners with department managers and recruiting professionals to recruit
management positions| make hiring decisions and negotiate job offers in
accordance with SOPs.

Managing Legal and Compliance Practices

• Ensures compliance with key policies (e.g.| Sexual Harassment| Non-
Harassment| Non-Discrimination| No Solicitation).

• Ensures interviews are conducted according to recommended guidelines|
consistent screening criteria is used| and only job-related questions are
asked.

• Ensures wages are paid in accordance with Standard Operating Procedures and
federal and state laws (e.g.| employee pay for meeting attendance| wages
limited to maximum rate of pay| entry level rates paid to new hires| overtime
provisions in place| separation pay).

• Ensures drug screening and background checks are completed in accordance
with brand|s Standard Operating Procedures.

Managing Benefits Education and Administration

• Manages Workers Compensation claims to ensure appropriate employee care and
costs management.

• Educates employees on benefits package.

• Educates HR team on the various types of benefits available and eligibility
requirements.

• Provides an overview of employee benefits to the management team enabling
them to educate their employees and answer routine questions.

• Ensures that department has the available resources on hand to administer
employee benefits.

Managing and Conducting Staff Development Activities

• Ensures hourly performance appraisal processes are in place.

• Assists in identifying key drivers of employee satisfaction and supports
managers in addressing issues with written plans and actions.

• Coaches managers on progressive discipline process.

• Ensures development plans are in place (e.g.| goals documented| progress
towards goal achievement is measured).

Managing Employee Relations and Human Resources Communication

• Utilizes an “open door” policy to address employee problems or concerns in a
timely manner.

• Ensures effective employee communication channels are established and active
in.

• Analyzes accident trends and reports these trends to the management team.

• Monitors work environment for signs of union organization.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]