Coordinator OTC Hotel Accounting – Hilton Corporate – Memphis

APPLY HERE

JOB DESCRIPTION
 
Hilton|s Finance team is responsible for managing all global activities
related to financial performance| accounting| tax| forecasting| risk
management| and asset management. Within Finance| Hilton Accounting and
Finance Services (HAFS) manages the finance and accounting functions| both on
property and at Corporate| allowing us to develop scalable| global financial
processes. Our finance Centers of Excellence provides Hilton Team Members the
chance for challenging career growth across a wide spectrum of critical
financial functions.
What will I be doing?
As the Coordinator| Order To Cash (OTC) Hotel Accounting| you will work with
the Team Lead to resolve accounts receivable and guest (transient) disputes.
You will identify and process advanced deposits received from Group Caterin

and Event Sales clients. Your work will also include performing continuou

monitoring and tracking of outstanding payments from group master an

convention related billings. Your expertise in organization will also lend t

your duties in maintaining all files in accordance with Hilton standards.

More specifically| you will:

Provide research support for Accounts Receivable (AR) or guest (transient) disputes and compile supporting documentation.
Engage hotel teams to assist with identifying issues| resolving disputes and obtaining client information as needed.
Engage your Team Lead to figure out if adjustments are required.
Maintain dispute resolution documentation in accordance with Hilton standards.
Perform follow-ups periodically based on establishing a collections schedule of outstanding payments.
Review booking deposit reports to identify groups with advanced deposit requirements. This includes reviewing banking statements to identify and confirm the receipt of advanced deposits as needed.
Update call logs daily.
Periodically prepare deposit postings and confirm deposits were posted successfully.
Support special initiatives as directed by leadership.
Develop cooperative and positive relationships with other finance and corporate departments.
Attend staff meetings pertinent to work assignments.
Research and respond to information requests from internal departments and management.
Provide complete and accurate information to guests on every telephone call and email.
Ensure the privacy and security of confidential information about guests.

What are we looking for?

We are looking for dynamic teammates| who are passionate about using their
analytical skills to solve hard problems. We believe that business insight
combined with a love for building positive partnerships is the best way to
bring projects to completion. Success in this role will demonstrate itself
through the following attributes and skills:

Critical thinkers| who use both quantitative and qualitative analytical skills| including the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions| conclusions or approaches to problems
Decision makers| who exercise sound judgment| consider the relative costs and benefits of potential actions| and who provide recommendations for optimal solutions
Interpersonal communicators| who will positively influence Hilton|s partners with excellent comprehension skills and teamwork
Self-starters| who take initiative| are comfortable operating with a cool-head under time constraints| effectively handle concurrent demands| and prioritize responsibilities
Hospitable professionals| who will go above and beyond to provide extraordinary customer service to every guest| every time
Motivated teammates| who maintain an upbeat| positive demeanor| especially when interacting with Hilton guests| coworkers and managers
Ability to sit and work at a desk for extended periods of time and receive inbound calls for the entire shift with exception of assigned break times

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Knowledge of business mathematics| including calculating percentage changes| averages| and weighted averages
Working knowledge of Microsoft Excel| including manipulating basic spreadsheets

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

BA/BS Bachelor|s Degree
One to two (1-2) years of professional working experience
Call Center experience
Hospitality background
Can speak Spanish

What will it be like to work for Hilton?

Hilton is the world|s leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities| and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Receiving / Storeroom Clerk (Par – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
The Arizona Biltmore| a Hilton Waldorf Astoria Resort is in search of Part
Time Storeroom Receiving Clerk to join our team! Hilton is ranked by Fortune
Magazine a Best Place to Work in the United States! What are you waiting for?
Please read the information below| submit your application| and come join the
Hilton family!
Must have full availability from 6 am – 4 pm Monday-Saturday. Shifts will typically be Monday/Friday/Saturday 7 am – 3:30 pm Schedule is subject to change dependent on property needs
$13.30 per hour
At least 1 year of customer service experience is required.
Must be able to bend| stoop| walk and lift/push/pull up to 150 lbs.
Ability to perform basic financial/accounting functions is required.
Working knowledge of BirchStreet is preferred.
A Storeroom Clerk is responsible for verifying the accuracy of and acceptin

all purchased products into the hotel in the hotel|s continuing effort t

deliver outstanding guest service and to maximize profitability.

What will I be doing?

As a Storeroom Clerk| you would be responsible for verifying the accuracy of
and accepting all purchased products into the hotel to deliver an excellent
guest experience and to maximize profitability. Specifically| you will be
responsible for performing the following tasks to the highest standards:

Verify the accuracy and accept all purchased products into the hotel.
Assist in the daily operation of the storeroom to include| but not limited to| receiving and placing product| reconciling received items to purchase orders to verify accuracy| rotating stock| conducting inventory and issuing and delivering items to departments.
Ensure compliance with all federal| state| local and company regulations regarding storage| safety and sanitation.

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Coordinator Hotel Accounting – Hilton Corporate – Memphis

APPLY HERE

JOB DESCRIPTION
 
Hilton|s Finance team is responsible for managing all global activities
related to financial performance| accounting| tax| forecasting| risk
management| and asset management. Within Finance| Hilton Accounting and
Finance Services (HAFS) manages the finance and accounting functions| both on
property and at Corporate| allowing us to develop scalable| global financial
processes. Our finance Centers of Excellence provides Hilton Team Members the
chance for challenging career growth across a wide spectrum of critical
financial functions.
What will I be doing?
As the Coordinator for Hotel Accounting| you will complete monthly closing and
post-closing activities. Additionally| you will assist with completing ad hoc
requests from internal and external customers including| but not limited to

union reporting and owner reporting.

More specifically| you will:

Perform monthly closing and post-closing activities such as assisting with balance sheet reconciliations| wire transfers| and compiling data and supporting documentation for journal entries.
Partner with third-party service providers to ensure all necessary information is captured| compiled| reviewed and approved. Examples of third-parties include but are not limited to outsourcing providers| and auditors.
Collaborate with your manager to determine specific goals and plans to prioritize| organize and accomplish project and department goals.
Develop positive relationships with other finance and corporate departments.
Attend staff meetings pertinent to work assignments.
Research and determine answers to information requests from internal departments and management.

What are we looking for?

We are looking for dynamic teammates| who are passionate about using their
analytical skills to tackle hard problems. We believe that business insight
combined with a love for building positive partnerships is the best way to
bring projects to completion. Success in this role will demonstrate itself
through the following attributes and skills:

Critical thinkers| who use both quantitative and qualitative analytical skills| including the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions| conclusions or approaches to problems
Decision makers| who exercise sound judgment| consider the relative costs and benefits of potential actions| and who provide recommendations for optimal solutions
Exceptional communicators| who will positively influence Hilton|s partners with excellent written and comprehension skills
Self-starters| who take initiative| successfully operate with a cool-head under pressure| effectively handle concurrent demands| and prioritize responsibilities

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Three (3) years of experience in a corporate or business environment
Knowledge of Business Mathematics| including calculating percentage changes and averages/weighted averages
Working knowledge of Microsoft Excel| including understanding and manipulating basic spreadsheets

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

BA/BS Bachelor|s Degree
One (1) year of relevant analytical work experience
Hospitality industry experience

What will it be like to work for Hilton?

Hilton is the world|s leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities| and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Barback/Busser (Par – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
Wright|s Fine Dining Restaurant locatedat Arizona Biltmore Resort is looking
for a (Part-Time) Barback/Busser for the Wright|sBar.
We are looking for someone with flexibleavailability to work within the hours
of (2pm- midnight or later based onbusiness needs) ability to work weekends
and holidays is required.
Hourly wage is 9.00 per/hour plus greattips.
What will I be doing?
As a Barback/Busser| you would beresponsible for preparing and servicing
permanent and portable bars throughoutthe hotel in the hotel|s continuing
effort to deliver outstanding guest serviceand financial profitability.
Specifically| you would be responsible forperforming the following tasks to
the highest standards:

Retrieve orders from storeroom| visually check stock and reconcile with written requisitions to ensure order accuracy and re-check stock upon deliver

Prepare the bar by cutting| slicing and peeling perishable garnishes and fruits| mixing and pouring juices and storing back-up supplies in prescribed container

Check with and assist the bartender to stock and maintain the bar to include| but not limited to| paper products| straws and stirrers| condiments| glassware| ice and produce
Transport taps and replace and perform routine maintenance on beer kegs
Clearing tables and assisting the servers with keeping the bar area in a neat and clean fashion. Maintain cleanliness of bar area| beer lockers| refrigerators and storage areas in accordance with federal| state| local and company codes
May be asked to serve alcohol to customers

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cook I (ful – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
The luxurious| historic Arizona Biltmore Resort is looking for an experienced
Cook to join their upscale dining Wright|s culinary team! _Wright|s
Restaurant_ at the Arizona Biltmore is a contemporary restaurant & bar
offering Southwestern takes on market-driven| organic American dishes.
For qualifying individuals| we offer benefits including but not limited to:
medical| dental| vision| 401k (+company match)| an extensive PTO (paid time
off) plan| AMAZING travel discounts| meal plans while you work…and much
more!
Earn a competitive wage $16.00 per hour
Scheduled shifts are within the hours of 2 PM to 10 PM Monday through Saturday with a possible Sunday brunch shift from 7 AM to 4 PM.
Basic Qualifications/Requirements
Must have minimum of 2 years of professional cooking experience

Availability to work weekdays| weekends| and holidays is required

Work experience in similar hotel| restaurant| or resort setting is preferred

Must have or be willing to obtain Food Handler|s Certification at time of employment

Culinary or Apprenticeship program preferred.

What will I be doing?

As a Cook| you would be responsible for preparing food items in accordance
with recipes and established standards in the hotel|s continuing effort to
deliver outstanding service and financial profitability. Specifically| you
would be responsible for performing the following tasks to the highest
standards:

Prepare food items according to designated recipes and quality standards.
Maintain cleanliness and comply with food sanitation standards at all times.
Manage guest orders in a friendly| timely and efficient manner.
Ensure knowledge of menu and all food products.
Stock and maintain designated food station(s).
Visually inspect all food sent from the kitchen.
Practice correct food handling and food storage procedures according to federal| state| local and company regulations.
Prepare requisitions for supplies and food items| as needed.

For more information on the property and restaurant(s)| please visit:

New Homepage


https://www.instagram.com/arizonabiltmore/

Apply now! We look forward to your application.

What are we looking for?

Since being founded in 1919| Hilton has been a leader in thehospitality
industry. Today| Hilton remains a beacon of innovation| quality|and success.
This continued leadership is the result of our Team Membersstaying true to our
Vision| Mission| and Values. Specifically| we look fordemonstration of these
Values:

Hospitality- We|re passionate about delivering exceptional guest experiences.
Integrity- We do the right thing| all the time.
Leadership- We|re leaders in our industry and in our communities.
Teamwork- We|re team players in everything we do.
Ownership- We|re the owners of our actions and decisions.
Now- We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the followingkey attributes:

Quality
Productivity
Dependability
CustomerFocus
Adaptability

What will it be like to workfor Hilton?

Hilton is the leading global hospitality company| spanningthe lodging sector
from luxurious full-service hotels and resorts toextended-stay suites and mid-
priced hotels. For nearly a century| Hilton hasoffered business and leisure
travelers the finest in accommodations| service|amenities and value. Hilton is
dedicated to continuing its tradition ofproviding exceptional guest
experiences across itsglobal brands. Our vision to fill the earth withthe
light and warmth of hospitality unites us as a team to create
remarkablehospitality experiences around the world every day. And| our amazing
TeamMembers are at the heart of it all!

Our guests already know Hiltonis a great place to stay. Now| with recent
awards| we are able to illustratehow great Hilton is to work!

#1 – Best Company toWork for 2019

#1 – Best Workplaces forParents 2018

#1 – Best Workplaces forDiversity 2018

#2 – World|s BestWorkplaces 2018

#2 – Best Workplace for Millennials

Hilton takes great pride inachieving the title of Great Place to Work in over
13 countries worldwide. In2019| Hilton made history as the first hospitality
company to be ranked #1 on theFortune Best Companies to Work For in the US!
Come join us for our next 100 years of Hilton hospitality!

(Keywords: Hotel| Hospitality| Culinary| Cook| Luxury|Restaurant| Cooking|
Chef| Fine Dining| Resort| Upscale| Southwestern| FullTime| Creative|
Creativity| Culinary Art| Evening| Food and Beverage| Kitchen|Phoenix| Hotels|
F&B| Wright|s)

Pastry Cook I/Overnight Baker (Ful – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
_The Arizona Biltmore is seeking an Experienced Pastry Cook I/Overnight
Baker to join their Culinary team! _This full-time position pays a
competitive wage of _$16/hour + _amazing benefits!
Hilton|s outstanding benefits to include: 22 days of paid time off (PTO)|
travel discounts| 401K matching retirement plan| F&B Discounts and other
AWESOME Hilton Perks!
Hilton is ranked by Fortune Magazine as the #1 Best Place to Work in the
United States! What are you waiting for? Please read the information below|
submit your application| and come join the Hilton family!
Basic Qualifications/Requirements
Must have at least 2-3 years of professional baking/pastry experience.
Preferred previous experience working in a similar hotel| resort| or restaurant settin

Must have or be willing to obtain Food Handler|s Certification at time of employmen

Culinary Education is preferred

We are looking for someone with open and flexible availability to work 8 hour
shifts with possible overtime. The start & end time may vary based on business
needs| but the shift is primarily overnights ( _11PM-7AM_ ). Ability to
work weekdays| weekends| and holidays is required.

What will I be doing?

As a Pastry Cook| you would be responsible creating| preparing| producing and
baking all pastries| breads| rolls and desserts for food and beverage outlets
in the hotel|s continuing effort to deliver outstanding guest service and
financial profitability. Specifically| you would be responsible for performing
the following tasks to the highest standards:

Prepare pastry food items according to designated recipes and quality standards.
Maintain cleanliness and comply with food sanitation standards.
Stock| maintain and ensure proper storage and refrigeration of an adequate supply of all prepared product.
Develop new products for a-la-carte and catering menus| as needed.
Practice correct food handling and food storage procedures according to federal| state| local and company regulations.
Display and set baked products on mobile carts according to specifications.
Prepare daily requisitions for supplies and food items.

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Receiving/Storeroom Clerk (Full Time – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
What will I be doing?
As a Storeroom Clerk| you would be responsible for verifying the accuracy of
and accepting all purchased products into the hotel to deliver an excellent
guest experience and to maximize profitability. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Verify the accuracy and accept all purchased products into the hotel
Assist in the daily operation of the storeroom to include| but not limited to| receiving and placing product| reconciling received items to purchase orders to verify accuracy| rotating stock| conducting inventory and issuing and delivering items to departments
Ensure compliance with all federal| state| local and company regulations regarding storage| safety and sanitation
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true t

our Vision| Mission| and Values. Specifically| we look for demonstration o

these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Food Runner (Frank & Albert’s) – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
The beautiful & iconic Arizona Biltmore Resort is in search a Full-time Food
Runner to join their Frank & Albert|s team. Come be a part of this amazing
team| and work for one of Hilton|s Waldorf Astoria Luxury Properties!
Hilton offers terrific benefits| including health benefits| paid time off
(PTO)| 401K| amazing team member and friends and family travel discounts| free
lunches and other awesome Hilton perks!
Earn a competitive wage of $9.50 per/hr + tips
Shifts vary within the hours of (6 AM – 11 PM)
Looking for someone with availability to work 8 hour shifts. Ability
to work flexible schedules| holidays and weekends is required
Basic Requirements/Qualifications:
Minimum of 6 months| customer service experience| required

Food Handler|s card required upon hire

Prior experience in similar hotel/resort/restaurant setting

Prior experience as a server assistant| back server or server| preferred

Previous F&B experience| preferred

Hilton has been recognized as the #1 Best Company to Work For® in the
U.S.. by Great Place to Work and Fortune magazine. This is our fourth
consecutive year of recognition on the top 100 list and we are the first
hospitality company to reach the #1 ranking in the list|s 21-year history!
What are you waiting for? Please read the information below| and submit your
application!

What will I be doing?
Specifically| you would be responsible for performing the following tasks to
the highest standards:

Prepare and replenish foods for hot and cold buffets to include| but not limited to| fruit| juices| cereals| bread| hot food| etc.
Replenish ice and maintain time and temperature sanitation standards
Transport food items to and from the kitchen
Check| maintain and control inventory of food items
Restock outlet(s) with inventory and break down the buffet to clean| replace and set for next day
Perform general cleaning to maintain cleanliness of work area
Put away food stock and dry goods according to established standards

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

H ospitality – We|re passionate about delivering exceptional guest experiences.
I ntegrity – We do the right thing| all the time.
L eadership – We|re leaders in our industry and in our communities.
T eamwork – We|re team players in everything we do.
O wnership – We|re the owners of our actions and decisions.
N ow – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Bellperson/Valet (Guest Services) – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
What will I be doing?
As a Bellperson| you would be responsible for transferring and storing luggage
and responding to guest requests in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability. Specifically| you would
be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely| friendly and efficient manner
Organize and store luggage| as needed| according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Ensure messages and faxes are regularly delivered throughout the da

Assist with room moves| special luggage deliveries and/or pulls| and attend the main lobby and front door| as neede

Drives property-designated vehicles to and from guest destinations such as guest room or local airport| as neede

Assist in the maintenance| appearance and functionality of equipment

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Retail Sales Associate (Full Time) – Arizona Biltmore Resort – Phoenix

APPLY HERE

JOB DESCRIPTION
 
The beautiful & iconic Arizona Biltmore Resort is looking for a Retail
Associate (Full-time). Come be a part of this amazing team| and work for one
of Hilton|s Waldorf Astoria Luxury Properties!
Hilton offers terrific benefits| including Health Benefits| Paid Time Off|
401K| Amazing Team Member and Friends and Family Travel Discounts| and other
awesome Hilton Perks! And Free Lunches!
Earn a competitive wage of $12.50 per/hr
Basic Requirements/Qualifications:
Minimum of six months of customer service experience required.
Previous retail and cash handling experience required.
Looking for someone with availability to work 8 hour shifts. Ability to work flexible schedules| holidays and weekends is required.
Shifts vary within the hours of (6:30 AM – 10:30 PM)

Hilton has been recognized as the #1 Best Company to Work For® in th

U.S.. by Great Place to Work and Fortune magazine. This is our fourt

consecutive year of recognition on the top 100 list and we are the first
hospitality company to reach the #1 ranking in the list|s 21 year history!
What are you waiting for? Please read the information below| and submit your
application!

What will I be doing?

As a Retail Associate| you would be responsible for assisting guests and
selling merchandise in a timely| friendly and efficient manner in the hotel|s
continuing effort to deliver outstanding guest service and financial
profitability. Specifically| you would be responsible for performing the
following tasks to the highest standards:

Greet and acknowledge guests upon arrival in the shop
Demonstrate knowledge of merchandise| styling and pricing
Accurately total| process and collect payments from guests to include| but not limited to| using the point-of-sale system| handling money| processing credit and debit cards| making change and processing gift certificates and cards
Wrap merchandise and pack orders for shipping
Assist in conducting inventory and ensure adequate merchandise supply levels
Respond to guest inquiries and requests in a timely| friendly and efficient manner

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!