Server Attendant-Casual Dining – The Ritz-Carlton – USA

APPLY HERE

Job Number 19152037
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| San Francisco| 600 Stockton at California St.|
San Francisco| California| United States
Brand The Ritz-Carlton
Schedule Part-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist. Set up| stock| and
maintain work areas. Inspect the cleanliness and presentation of all china|
glass| and silver prior to use. Maintain cleanliness of work areas throughout
the day| practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move over sloping| uneven|
or slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Perform other reasonable job duties as requested by
Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws. The Ritz-Carlton considers for
employment qualified applicants with criminal histories consistent with
applicable federal| state and local law._

]

Supervisor-Food & Beverage-pool and beach – The Ritz-Carlton Key Biscayne – USA

APPLY HERE

Job Number 19145309
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Key Biscayne| Miami| 455 Grand Bay Drive| Key
Biscayne| Florida| United States
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Server at Wegmans Natick , MA, USA

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Jobs at Wegmans USAJob Posting: 10/02/2019
Job Posting End: 10/31/2019
Job ID: R0030330
Location: Natick, MA
Address: 1245 Worcester St
Age Requirement: Must be 18 years or older
Availability: Afternoon, Evening (including weekends)
Schedule: Part time
$500 Bonus for new hires!

Our servers play an important role with our guests to promote and sell items by sharing extensive knowledge about our menu and beverage offerings. At Blue Dalia, a new Mexican restaurant on the second floor of Wegmans at Natick Mall, you will have the opportunity to offer customers the best of contemporary Mexican cuisine, paired with truly welcoming hospitality. You will create memorable experiences for our guests and work alongside people who are just as passionate as you are. At Blue Dalia, customer service is key, and your role will ensure our guests feel valued and appreciated. If you would love to work in a fast-paced, inviting, vibrant atmosphere, this could be the role for you!

What will I do?

Provide an incredible guest experience by creating a positive and energetic atmosphere at every table and give them a reason to return
Talk about menu items with guests to create interest and enthusiasm and demonstrate good salesmanship by promoting offerings
Prepare the dining and event areas for service with exceptional attention to detail
Work in a dynamic team and support and encourage co-workers
Required Qualifications:

1 or more years of experience working in a restaurant or other industry experience
Advanced knowledge of spirits, wine, beer and related specialty beverages
Preferred Qualifications

Certification of training in liquor, wine, food service and/or alcohol awareness programs
Experience working with a POS system
Food Safety certification

Bartender Natick , MA Wegmans

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Jobs at Wegmans USAJob Posting: 10/02/2019
Job Posting End: 10/31/2019
Job ID: R0030331
Location: Natick, MA
Address: 1245 Worcester St
Age Requirement: Must be 21 years or older
Availability: Afternoon, Evening (including weekends)
Schedule: Part time
$500 Bonus for new hires!

Our bartenders play an important role with our guests to promote and sell items by sharing extensive knowledge about our menu and beverage offerings. At Blue Dalia, a new Mexican restaurant on the second floor of Wegmans at Natick Mall, you will have the opportunity to offer customers the best of contemporary Mexican cuisine, paired with truly welcoming hospitality. You will assist guests in choosing the perfect items to accompany their meal. At Blue Dalia, the bar is an integral part of our restaurant, so it is key that our bartenders take pride in providing incredible customer service that ensures our guests feel valued and appreciated. If you would love to work in a fast-paced, inviting, vibrant atmosphere, this could be the role for you!

What will I do?

Provide incredible service by serving guests in a courteous, attentive and efficient manner when maintaining tables and the bar, preparing drinks to order, and placing orders
Create a positive and energetic atmosphere while serving guests
Continuously study menu changes to continue to grow your food and beverage knowledge
Provide guests with a reason to return by building rapport and creating a memorable experience
Required Qualifications:

1 or more years of bartending experience in an upscale environment
Advanced knowledge of spirits, wine, and beer
Preferred Qualifications:

Certification of training in liquor, wine, food service and /or alcohol awareness programs
Completion of a reputable bartending course
Experience working with Craft Cocktails and knowledge of related specialty beverages
Food Safety certification

Fine Dining Cook – Hilton Orlando

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JOB DESCRIPTION
 
Spencer|s for Steaks and Chops| the signature restaurant at Hilton Orlando|
offers a memorable dining experience with fresh innovative dishes| hand-
crafted cocktails and a distinctive destination wine list. Featuring Fresh
from Florida beef| Prime Spencer|s cut is dry-aged for 21 to 28 days| hand-cut
and seared to perfection. Our menu changes with the seasons and showcases our
wonderful local produce.
What will I be doing?
As a Cook| you would be responsible for preparing food items in accordance
with recipes and established standards in the hotel|s continuing effort to
deliver outstanding service and financial profitability. Specifically| you
would be responsible for performing the following tasks to the highest
standards:

Prepare food items according to designated recipes and quality standard

Maintain cleanliness and comply with food sanitation standards at all time

Manage guest orders in a friendly| timely and efficient manner
Ensure knowledge of menu and all food products
Stock and maintain designated food station(s)
Visually inspect all food sent from the kitchen
Practice correct food handling and food storage procedures according to federal| state| local and company regulations
Prepare requisitions for supplies and food items| as needed

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Captain – Food and Beverage – The Ritz-Carlton – USA

APPLY HERE

Job Number 19099667
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dove Mountain| 15000 N Secret Springs Dr|
Marana| Arizona| United States
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Communicate service needs to chefs and stewards throughout functions. Total
charges for group functions| and prepare and present checks to group contacts
for payment. Ensure banquet rooms| restaurants| and coffee breaks are ready
for service. Ensure proper centerpieces are displayed on every table.Inspect
the cleanliness and presentation of all china| glass| and silver prior to use.
Check in with guests to ensure satisfaction. Set tables according to type of
event and service standards. Communicate additional meal requirements|
allergies| dietary needs| and special requests to the kitchen. Maintain
cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Listen and respond
appropriately to the concerns of other employees. Speak with others using
clear and professional language. Perform other reasonable job duties as
requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Food and Beverage Operations Manager| Orange County/LA (In-Market OSR) – Marriott International HQ – USA

APPLY HERE

Job Number 19096863
Job Category Food and Beverage & Culinary
Location Marriott International HQ| 10400 Fernwood Road| Bethesda|
Maryland| United States
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Members of the Operations Support Resources team will be deployed to temporary
assignments of varying durations (based on specific hotel needs) as directed
by CLS Leadership. This job is designed to |fill the gaps| in the operations
of our hotels as identified by leadership.

This job will require members of the team to travel extensively; however|
relocation is not expected. The time in position requirement will follow the
standard company policies. Performance will be evaluated after each assignment
via an appraisal from the General Manager/Department Head of the hotel where
the assignment occurred.

Operations Support Resources associates are expected to demonstrate
professional demeanor and behavior at all times as the associate represents
the Continent Lodging Services organization of the Americas.

Management position responsible for daily operations in Restaurants| Bars|
Food Outlets| Room Service. Position assists with menu planning| maintains
sanitation standards| assists servers and hosts on the floor during peak meal
periods and supervises shifts for Restaurants| Bars| Food Outlets and Room
Service. Accountable for supporting compliance with brand standards and legal
obligations. Directs and motivates team to provide consistent| high quality
service. Provides clear communications and sets performance expectations for
associates. Identifies training opportunities and plans a strategy to
accomplish goals. Assists more senior managers in completion of financial and
administrative duties. Strives to continually improve guest and associate
satisfaction and maximize financial performance of the F&B operation.

CORE WORK ACTIVITIES

Managing Food and Beverage Operations Activities associated with Restaurant|
Bar/Lounge| and other Food and Beverage Outlets

Opens and closes restaurant| bar| or food and beverage outlet shifts.
Supervises operations for all related areas in the absence of Director or Sr. Manager.
Demonstrates self-confidence and enthusiasm.
Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance.
Adheres to and reinforces all standards| policies| and procedures (Core Deliverables| SOPs| LSOPs| etc.).
Applies and continually broadens knowledge of food and wine trends| and overall event presentation.
Communicates and executes departmental and hotel emergency procedures and monitors staff readiness with regard to safety procedures.
Ensures all associates have proper supplies| equipment and uniforms.
Ensures compliance with all Bar/Lounge and restaurant policies| standards and procedures.
Implements agreed upon beverage policy and procedures throughout the hotel.
Maintains food handling| sanitation and cleanliness standards.
Maintains clean and pristine facilities and equipment.
Maintains standards for bartender and cocktail service.
Monitors departmental inventories and assets including par levels and maintenance of equipment.
Monitors and enforces compliance with all local| state and Federal beverage and liquor laws.
Performs all duties of restaurant associates and related departments as necessary.
Reports malfunctions in department equipment.
Trains staff on cash handling| credit policies and procedures| and liquor control policies and procedures.
Motivates and encourages staff to solve guest and associate related concerns.
Attends and participates in all pertinent meetings (e.g.| Daily Stand Up| Staff| Forecast| Department and Intradepartmental).
Handles associate questions and concerns.
Understands beverage control including days on hand| perpetual inventory| bar pars| portion control| costs controls| beverage potentials| mix of sales analysis for beverage| issue & returns| food standards| and period end inventory.
Comprehends budgets| operating statements| and payroll progress reports as needed to assist in financial management of the department.
Manages day-to-day operations. Understands associate positions well enough to perform duties in associates| absence.
Assists with developing menus and promotions relevant to outlet concept and local market as necessary.
Projects supply needs for the department

Leading Food and Beverage Operations Teams in Day to Day Activities| Holding
Teams to High Work Standards| and Modeling Those Standards

Utilizes interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Creates and nurtures a hotel environment that emphasizes motivation| empowerment| teamwork| continuous improvement and a passion for providing service.
Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Provides a learning atmosphere with a focus on continuous improvement.
Provides excellent customer service to all associates.
Provides proactive coaching and counseling to team members.
Provides feedback to associates based on observation of service behaviors.
Develops specific goals and plans to prioritize| organize| and accomplish your work.
Responds quickly and proactively to associate|s concerns.
Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
Ensures and maintains the productivity level of associates.
Demonstrates knowledge of the brand-specific service culture.
Oversees F&B Team Leaders and support staff| culinary| restaurant| beverage and room service operations.

Managing Profitability

Manages to achieve or exceed budgeted goals.
Responsible for daily and cumulative financial performance.
Comprehends budgets| operating statements and payroll progress reports as needed to assist in the financial management of department.
Schedules service staff to forecast and service standards| while maximizing profits.
Assists team in developing lasting relationships with groups to retain business and increase growth.
Uses beverage records to control liquor costs and manage the beverage perpetual inventory.

Managing Day-to-Day Event Operations associated with Banquets| Event
Services and Event Technology on an as needed basis

Ensures meeting and event rooms/space are set according to event documentation (Banquet Event Orders| resumes| etc.) and customer requirements.
Maintains attendance log for Banquet and Event Services associates.
Maintains and enforces established sanitation levels.
Acts as a liaison between Banquets| Event Planning| Event Delivery teams and the group contact throughout the event.

Attends pre-event meetings as needed to understand group needs.

Attends pre- and post-convention meetings as needed to understand group needs
Attends pre-event meetings as needed to understand group needs.
Communicates critical information to Banquet and Event Services Teams and any issues regarding food quality and service levels to Chef and Restaurant Manager.
Participants in monthly department meetings with the Banquet captains and associates.
Delegates tasks to ensure room sets are “on time” and meet Event Management Standards.
Ensures associate awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores.
Ensures candy rotation on all meeting room sets (if applicable).
Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard.
Establishes consistent standards for regular meeting room sets and VIP meeting room sets.
Conducts routine maintenance to ensure a quality meeting facility and function room inspections prior to each function to ensure the room is set according to specifications.
Adheres to and reinforces all standards| policies| and procedures (Core Deliverables| SOPs| LSOPs| etc.).
Uses banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs| managing the banquet beverage perpetual inventory and requisitioning liquor.
Assists in maintaining the inventory of meeting and event rooms/space amenities (e.g.| pads| pens| candy| water service) and other controllable supplies.
Works with Event Planning team to ensure flawless delivery of events.
Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction.
Leads shifts and actively participates in the servicing of events.
Attends and participates in all pertinent meetings (e.g.| Daily Stand Up| BEO| Staff| Forecast| Department and Intradepartmental).
Conducts meeting/event room inspections prior to each event to ensure the room is set according to specifications.
Maintains cleanliness and sanitation standards in all event operation areas.
Manages departmental inventories and assets including par levels and maintenance of equipment.
Orders supplies for the department (e.g.| china| glass| silver| buffet equipment and other service equipment needs).
Schedules Banquet and Event Service staff to forecast and service standards| while maximizing profits.
Coordinates routine maintenance to ensure a quality meeting facility.
Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program| PlumPerfect Program| etc.)
Solves problems and/or suggest alternatives to previous arrangements if necessary.
Applies knowledge of all laws| as they relate to an event.

Providing Exceptional Customer Service

Responds quickly and proactively to customer concerns.
Interacts with customers to obtain feedback on product quality and service levels.
Sets a positive example for customer relations.
Strives to improve service performance.
Supervises staffing levels to ensure that customer service| operational needs and financial objectives are met.
Reviews comment cards and guest satisfaction results with associates.
Displays leadership in guest hospitality| exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g.| greeting from hostess| speed of order taking and food and beverage delivery| fulfillment of special requests| collection of payment & invitation to return).
Improves service by communicating and assisting individuals to understand guest needs| providing guidance| feedback| and individual coaching when needed.
Empowers associates to provide excellent customer service.
Ensures that all associates| team leaders and managers understand the brand|s service culture.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Provides services that are above and beyond for customer satisfaction and retention.

Assisting in Human Resource Activities

Identifies the developmental needs of others and coaches| mentors| or otherwise helps others to improve their knowledge or skills.
Assists as needed in the interviewing and hiring of associate team members with the appropriate skills.
Assists more senior managers in establishing guidelines so associates understand job expectations and parameters.
Participates in an ongoing associate recognition program.
Supports training when appropriate.
Communicates and executes departmental and hotel emergency procedures and ensures staff are trained in safety procedures.
Observes service behaviors of associates and provides feedback to individuals.
Reviews comment cards and guest satisfaction results with associates.
Schedules associates to ensure shift coverage and meet business demands and productivity goals.
Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job
Ensures hotel policies are applied fairly and consistently| disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Reviews staffing levels to ensure that guest service| operational needs and financial objectives are met.
Solicits associate feedback| utilizes an |open door| policy and reviews associate satisfaction results to identify and address associate problems or concerns.
Participates in the associate performance appraisal process| assisting with the completion of annual performance reviews.
Ensures recognition is taking place across areas of responsibility.
Participates in the development and implementation of corrective action plans.
Provides guidance and direction to subordinates| including setting performance standards and monitoring performance.

Additional Responsibilities as Assigned

Complies with all corporate accounting procedures.
Performs additional duties| departmental and/or total hotel related| as assigned and requested.
Analyzes information and evaluating results to choose the best solution and solve problems.
Ensures effective departmental communication and information systems through logs| department meetings and hotel meetings.
Travel required| approximately| 95%
Assists GM as needed with annual Quality audit.
Participates in key decision making with Executive team.
Recognizes good quality products and presentations.
Oversees the financial aspects of the department including purchasing and payment of invoices.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the Food and Beverage| Culinary or related professional area.
2-year degree from an accredited university in Food Service Management| Hotel and Restaurant Management| Hospitality| Business Administration| or related major; 3 years experience in the food and beverage| culinary or related professional area

Technical Knowledge and Skills Demonstrated on the Job (preferred but not
required upon entry)

MICROS
Running a shift| scheduling| Performance Manage PAF|s| Problem Solving (Guest complaints; scheduling| financial and logistics)| Managing day to day operational performance| some departmental financial management responsibility requiring Financial Literacy| Hospitality Skills

Certifications Earned on the Job (preferred but not required upon entry)

Food Safety Certification
Required One of the following: National Registry of Food Service Professionals| ServSafe| Prometric| CRFA-NFSTP (Canada only)
TIPS
BarArts
Beverage Certification
Menu Engineering

_

Food and Beverage Manager – W Dallas – Victory – USA

APPLY HERE

Job Number 190011FL
Job Category Food and Beverage & Culinary
Location W Dallas – Victory| 2440 Victory Park Lane| Dallas| Texas|
United States
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Supervises daily Food and Beverage (F&B) shift operation and monitors
compliance with all F&B policies| standards| and procedures. Manages day-to-
day operations verifying that the quality| standards and meeting the
expectations of the customers on a daily basis. Maintains the operating
budget| and verifies that standards and legal obligations are followed.
Develops specific goals and plans to prioritize| organize| and accomplish
work..

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage|
culinary| or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 2 years experience in the food and beverage| culinary| or
related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Assists in the ordering of Food and Beverage (F&B) supplies| cleaning
supplies and uniforms.

• Supervises daily F&B shift operation and monitors compliance with all F&B
policies| standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunction.

• Supervises staffing levels to verify that guest service| operational needs|
and financial objective are met.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Understands employee positions well enough to perform duties in employees|
absence.

• Develops specific goals and plans to prioritize| organize| and accomplish
work.

• Monitors and maintains the productivity level of employees.

• Verifies that all team members/supervisors understand the brand specific
philosophy.

• Maintains the operating budget| and verifies that standards and legal
obligations are followed.

• Assists supervisors in understanding team members ever changing needs and
expectations| and how to exceed them.

• Celebrates and fosters decisions that result in successes as well as
failures.

• Communicates areas that need attention to staff and follows up to verify
understanding.

• Coordinates cleaning program in all F&B areas (e.g.| General clean)|
identifying trends and making recommendation for improvements.

• Establishes and maintains open| collaborative relationships with employees.

• Creates and nurtures a property environment that emphasizes motivation|
empowerment| teamwork and passion for providing service.

• Follows property specific second effort and recovery plan.

• Stays readily available/ approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations| monitors quality| and standards and meets the
expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/ approachable for all guests.

• Reviews comment cards and guest satisfaction result with employees.

• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone| in written
form| e-mail| or in person.

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Analyzes information and evaluates results to choose the best solution and
solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets| operating statements and payroll progress report.

• Performs other duties| as assigned| to meet business needs.

_

Casual Dining Supervisor – The Ritz-Carlton – USA

APPLY HERE

Job Number 19080313
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Kapalua| One Ritz-Carlton Drive| Kapalua|
Hawaii| United States
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Bar Porter – Casual Dining – $19.94 per hr (On-Call) – The Ritz-Carlton – USA

APPLY HERE

Job Number 19000J3W
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Kapalua| One Ritz-Carlton Drive| Kapalua|
Hawaii| United States
Brand The Ritz-Carlton
Schedule On-call
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Complete opening and closing duties including setting up necessary supplies
and tools| cleaning all equipment and areas| locking doors| etc. Check with
captain or supervisor before leaving at end of shift. Set up| stock| and
maintain work areas. Stock ice| glassware| and paper supplies. Remove soiled
wares from bar top and tables. Maintain cleanliness and condition of work
areas| bar| bar unit| tables| and other tools| following all set-up
guidelines.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move over sloping| uneven|
or slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Perform other reasonable job duties as requested by
Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]