Barista – Marriott Dallas, Texas, USA

Jobs at Marriott Dallas Texas USA

Job Description
Additional Information Part-time
Job Number 23159341
Job Category Food and Beverage & Culinary
Location Marriott Dallas/Fort Worth Westlake, 1301 Solana Blvd Bldg. 3, Westlake, Texas
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

The Marriott Dallas/Fort Worth Westlake is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online training opportunities to help grow their careers. Through Rouxbe’s self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually appealing lessons they can immediately apply to their jobs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
APPLY HERE

Host / Hostess (RIME) – The St. Regis Deer Valley, USA

Jobs at The St. Regis Deer Valley USA

APPLY HERE
Jobs at The St. Regis Deer Valley USAJob Description
Posting Date Sep 25, 2020
Job Number 20055908
Job Category Food and Beverage & Culinary
Location The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States VIEW ON MAP
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Bartender – The St. Regis hotel Deer Valley USA

Jobs at The St. Regis Deer Valley USA

APPLY HERE
Jobs at The St. Regis Deer Valley USAJob Description
Posting Date Sep 25, 2020
Job Number 20055914
Job Category Food and Beverage & Culinary
Location The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States VIEW ON MAP
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
NOVEMBER START

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary
See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet – and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we’re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?

The impact you’ll make

You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

What you’ll do

Welcome guests
Attend to tables
Open and serve wine/champagne
Prepare garnishes
Stock ice, glassware and paper supplies
Set up and maintain cleanliness of bar area
Process all payment methods and complete cashier reports

What we’re looking for

Great storytelling skills
Positive outlook and outgoing personality
Previous bartending experience is a big plus.

Server – PM (RIME) – Start November – The St. Regis Deer Valley USA

Jobs at The St. Regis Deer Valley USA

APPLY HERE
Jobs at The St. Regis Deer Valley USAJob Description
Posting Date Sep 25, 2020
Job Number 20055904
Job Category Food and Beverage & Culinary
Location The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States VIEW ON MAP
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

 

Rewards for work, benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

 

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables, complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you’ll get to entertain and meet people from all over the world as you build your experience.  Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

 

Dining Room Attendant – The St. Regis hotel – Deer Valley USA

Jobs at The St. Regis Deer Valley USA

APPLY HERE
Jobs at The St. Regis Deer Valley USAJob Description
Posting Date Sep 25, 2020
Job Number 20055910
Job Category Food and Beverage & Culinary
Location The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.

Food Runner Outdoor Dining – The Ritz-Carlton Reynolds – USA

APPLY HERE

Job Number 20008007
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Reynolds| Lake Oconee| One Lake Oconee Trail|
Greensboro| Georgia| United States
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist. Set up| stock| and
maintain work areas. Inspect the cleanliness and presentation of all china|
glass| and silver prior to use. Maintain cleanliness of work areas throughout
the day| practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move over sloping| uneven|
or slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Perform other reasonable job duties as requested by
Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Server Assistant Outdoor Dining Full Time – The Ritz-Carlton Reynolds – USA

APPLY HERE

Job Number 20008026
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Reynolds| Lake Oconee| One Lake Oconee Trail|
Greensboro| Georgia| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Our jobs aren’t just about putting food on the table that our guests will
enjoy until they ask for their bill. Instead| we want to build an experience
that is memorable and unique – with food and drinks on the side. Our Guest
Service Support Experts take the initiative and deliver a wide range of
services to make sure food and beverage operations run smoothly. Whether
setting tables| assisting the kitchen| or cleaning work areas and replenishing
supplies| the Guest Service Support Expert provides the support that make
transactions feel like part of the experience. No matter what position you are
in| there are a few things that are critical to success – creating a safe
workplace| following company policies and procedures| upholding quality
standards| and ensuring your uniform| personal appearance| and communications
are professional. Guest Service Support Experts will be on their feet and
moving around (stand| sit| or walk for an extended time; moving over sloping|
uneven| or slippery surfaces)| managing the menu (read and visually verify
information)| and taking a hands-on approach to work (move| lift| carry| push|
pull| and place objects weighing less than or equal to 25 pounds without
assistance and 50 pounds with assistance; reach overhead and below the knees|
including bending| twisting| pulling| and stooping). Doing all these things
well (and other reasonable job duties as requested) is critical for Guest
Service Support Experts – to get it right for our guests and our business each
and every time.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Assistant Director of Food & Beverage – The Ritz-Carlton Bacara – USA

APPLY HERE

Job Number 20021804
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Bacara| Santa Barbara| 8301 Hollister Avenue|
Santa Barbara| California| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists in leading the property’s food and beverage/culinary operation|
including Restaurants/Bars| Room Service| and Banquets/Catering| where
applicable. Position oversees the development and implementation of
departmental strategies and ensures implementation of the brand service
strategy and brand initiatives. The position ensures the food and
beverage/culinary operation meets the brand’s target customer needs| ensures
employee satisfaction| focuses on growing revenues and maximizes the financial
performance of the department. Delivers products and services to meet or
exceed the needs and expectations of the brand’s target customer and property
employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage|
culinary| event management| or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 4 years experience in the food and beverage| culinary| event
management| or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions| food and wine
pairings| menu items and presentations.

• Develops a food and beverage operating strategy that is aligned with the
brand’s business strategy and leads its execution.

• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings| staff meetings| culinary team).

• Works with direct reports to review business in house and potential business
in surrounding area and troubleshoot potential challenges/conflicts.

• Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings and staff meetings).

• Reviews staffing levels to ensure that guest service and operational needs
are met.

• Sets expectations and holds food and beverage leadership team accountable
for demonstrating desired service behaviors.

• Provides feedback to employees based on observation of service behaviors.

• Utilizes employee feedback and an “open door” policy to identify and address
employee problems or concerns in a timely manner.

• Communicates critical information gained from pre- and post-convention
meetings to areas of responsibility.

• Estimate food| liquor| wine| and other beverage consumption in order to
anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage
is performing against budget.

• Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.

• Encourages calculated risk-taking to generate incremental revenue and
deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds
guest expectations.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review
Process.

• Conducts annual performance appraisals with direct reports according to
Standard Operating Procedures.

• Communicates and executes departmental and property emergency procedures.

• Hires food & beverage leadership team members who demonstrate strong
functional expertise| creativity and entrepreneurial leadership to meet the
business needs of the operation.

• Ensures new hires participate in the department’s orientation program and
receive the appropriate new hire training to successfully perform their job.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Establishes guidelines so employees understand expectations and parameters.

• Ensures employees receive on-going training to understand guest
expectations.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Cook III Fine Dining 2 – The Ritz-Carlton – USA

APPLY HERE

Job Number 20022163
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Sarasota| 1111 Ritz-Carlton Drive| Sarasota|
Florida| United States
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Set-up and break down work station. Operate ovens| stoves| grills| microwaves|
and fryers to prepare foods. Prepare cold food. Monitor food quality while
preparing food. Test foods to determine if they have been cooked sufficiently.
Wash and peel fresh fruits and vegetables. Prepare ingredients for cooking|
including portioning| chopping| and storing food. Weigh| measure| and mix
ingredients. Prepare special meals or substitute items. Serve food in proper
portions onto proper receptacle. Wash and disinfect kitchen area| tables|
tools| knives| and equipment.

Follow all company and safety and security policies and procedures; report
maintenance needs| accidents| injuries| and unsafe work conditions to manager;
complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs.
Develop and maintain positive working relationships with others; support team
to reach common goals. Speak with others using clear and professional
language. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 25 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Assistant Director – Food & Beverage – The Ritz-Carlton – USA

APPLY HERE

Job Number 19179948
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Lake Tahoe| 13031 Ritz Carlton Highlands
Court| Truckee| California| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists in leading the property???s food and beverage/culinary operation|
including Restaurants/Bars| Room Service| and Banquets/Catering| where
applicable. Position oversees the development and implementation of
departmental strategies and ensures implementation of the brand service
strategy and brand initiatives. The position ensures the food and
beverage/culinary operation meets the brand???s target customer needs| ensures
employee satisfaction| focuses on growing revenues and maximizes the financial
performance of the department. Delivers products and services to meet or
exceed the needs and expectations of the brand???s target customer and property
employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

??? High school diploma or GED; 6 years experience in the food and beverage|
culinary| event management| or related professional area.

OR

??? 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 4 years experience in the food and beverage| culinary| event
management| or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

??? Works with direct reports to develop and implement promotions| food and wine
pairings| menu items and presentations.

??? Develops a food and beverage operating strategy that is aligned with the
brand???s business strategy and leads its execution.

??? Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

??? Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings| staff meetings| culinary team).

??? Works with direct reports to review business in house and potential business
in surrounding area and troubleshoot potential challenges/conflicts.

??? Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings and staff meetings).

??? Reviews staffing levels to ensure that guest service and operational needs
are met.

??? Sets expectations and holds food and beverage leadership team accountable
for demonstrating desired service behaviors.

??? Provides feedback to employees based on observation of service behaviors.

??? Utilizes employee feedback and an ???open door??? policy to identify and address
employee problems or concerns in a timely manner.

??? Communicates critical information gained from pre- and post-convention
meetings to areas of responsibility.

??? Estimate food| liquor| wine| and other beverage consumption in order to
anticipate amounts to be purchased or requisitioned.

??? Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

??? Reviews financial reports and statements to determine how Food and Beverage
is performing against budget.

??? Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.

??? Encourages calculated risk-taking to generate incremental revenue and
deliver Savvy Service.

Ensuring Exceptional Customer Service

??? Creates an atmosphere in all food and beverage areas that meets or exceeds
guest expectations.

??? Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

??? Strives to improve service performance.

Managing and Conducting Human Resource Activities

??? Ensures property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review
Process.

??? Conducts annual performance appraisals with direct reports according to
Standard Operating Procedures.

??? Communicates and executes departmental and property emergency procedures.

??? Hires food & beverage leadership team members who demonstrate strong
functional expertise| creativity and entrepreneurial leadership to meet the
business needs of the operation.

??? Ensures new hires participate in the department???s orientation program and
receive the appropriate new hire training to successfully perform their job.

??? Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

??? Establishes guidelines so employees understand expectations and parameters.

??? Ensures employees receive on-going training to understand guest
expectations.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]