Systems Manager Quality Assurance – Hilton Corporate – Memphis

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JOB DESCRIPTION
 
From smartphone capabilities like Digital Key to connected rooms that allow
for integrated entertainment| temperature and lighting controls| Hilton|s
Global Technology team is building the hospitality experience of the future –
for our guests| owners and Team Members. Through innovative technology
development and deployment| this team ensures Hilton has the technology needed
to support our continued global growth while remaining at the forefront of
hospitality technology innovation.
What will I be doing?
As a QA Systems Manager| your role within Distribution Services (DS) is to
support key functions across the business by utilizing innovative solutions to
provide frictionless and timely access to high-quality| integrated data. You
will be closely involved in data governance| data quality| data design

reporting and dashboards.

Partnering with the DS Project Managers and Developers| we will rely on you t

lead all aspects of quality assurance (QA) functions within the DS domain and
develop processes and techniques to ensure the right controls| monitoring| and
reporting are in place.

More specifically| you will:

Implement quality assurance techniques to ensure the high quality and timely delivery of applications that provide business value to our partners.
Define processes for test design and execution activities| as well as monitoring| measuring| and reporting bugs| test results and remediation efforts.
Act as an advisor who understands broader enterprise automation architecture to assess and provide cross platform| cross tooling automation solutions that can span development delivery models.
Create a seamless process of problem detection| testing and fixing applications to ensure quick recovery from challenges posed by source data issues or application defects.
Develop solutions to automate reporting and functional testing| with back-end data validation using either commercial (off-the-shelf) or open source tools.
Produce automated| scheduled| and one-off reporting to internal and external users| while ensuring data accuracy which frequently has financial impact.
Partner collaboratively with business data stewards and Information Technology (IT) data stewards to ensure the resolution of defects and/or data quality issues.
Lead the execution of quality assurance initiatives| coordinating with product owners| business analysts| designers and developers to determine solutions and enhance existing processes.

What are we looking for?

We believe success in this role will demonstrate itself through the following
attributes and skills:

Self-starter| well organized| and an assertive teammate| willing to take ownership of responsibilities with a high level of positive energy and drive
Effective communicator| collaborator| influencer and solution seeker across variety of opinions
Develops application test cases versus requirements outlined in Business Requirements documents (large projects) and ISRs (Information Services Requests)
Conducts application testing versus the test cases. Reviews results with Project Managers
Responsible for maintaining the integrity of reporting and data related to Commissions and Fee processing. Liaises with members of Global Travel Partnerships (GTP) and DS Billing Manager to ensure the validity of PFP rules| data| and reporting.
Creates process flow diagrams and presents them to relevant parties
Takes reporting requirements and develops ad hoc reports as well as recurring| scheduled reports. Able to prove the integrity of data as it rolls up from a detail level to higher summary levels.

To fulfill this role successfully| you must possess the following minimum
qualifications and experience:

Five (5) years of professional experience as a data and/or business analyst
Experience with change and release management
Expertise with the various types of testing: feature| regression| load| and user acceptance
Experience with Microsoft Office Suite and Visio. Seasoned experience with Excel
Experience with formulation| design and rollout of QA and testing methodologies

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Three (3) years of Hospitality industry experience
Three (3) years of experience in SQL reporting
One (1) year of experience with Project Management
Work experience with data lake API endpoints and SQL cloud environments
Strong qualitative| quantitative| and business analytic skills
Demonstrated leadership navigating complex organizations
Solid working experience with surrounding and supporting disciplines (data architecture| data integration| incident management| operations)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Lead Platform Engineer API – Hilton Corporate – Memphis

APPLY HERE

JOB DESCRIPTION
 
From smartphone capabilities like Digital Key to connected rooms that allow
for integrated entertainment| temperature and lighting controls| Hilton|s
Global Technology team is building the hospitality experience of the future –
for our guests| owners and Team Members. Through innovative technology
development and deployment| this team ensures Hilton has the technology needed
to support our continued global growth while remaining at the forefront of
hospitality technology innovation.
What will I be doing?
As the Lead Platform Engineer API (Application Programming Interface)| you
will be responsible for supporting the overall design and delivery of the
features and functions across Hilton|s digital property platforms.
The Lead Platform Engineer API will be responsible for supporting the creatio

of the architectural design for API service layer to support new produc

features which can be provided to the delivery teams to develop| test an

deploy onto Hilton|s Property platforms. This position will be expected t

provide support to the Manager in the creation of change request| diagrams and
other artifacts necessary to clearly convey the intended design for each new
feature.

More specifically| you will:

Gain an understanding of all functional and associated business rules for the products they are working with| including systems and processes outside of the direct digital landscape.
Partner with various delivery teams located across the globe| including leads from the creative| architecture| development| testing and support skillsets| as well as the business sponsors of each initiative.
Assist with the delivery of each product enhancement| helping to ensure the final deliverable is executed properly against the target design.

What are we looking for?

We believe success in this role will demonstrate itself through the following
attributes and skills:

Ability to read and analyze specifications and diagrams
Solid grasp of digital features and functions
Prior experience with delivering software enhancements using Agile/Scrum development process
Shown ability to convey complex information in a clear and concise manner
Ability to work in a fast-paced environment with focus and precision
Ability to effectively facilitate team collaborations across multiple locations
Persuasive communicators who will positively influence Hilton|s partners and who will demonstrate an ability to communicate meaningful information effectively at all levels
Self-starters who take initiative in implementing goals| operate with a cool-head under time constraints| and possess adaptability to change
Superb attention to detail with a high level of accuracy
Problem solvers who are flexible and creative in finding solutions for hard problems| exhibiting your fine attention for detail

To fulfill this role successfully| you must possess the following minimum
qualifications and experience:

Three (3) years of work experience
Three (3) of experience working in a digital role
Two (2) years supporting complex digital products that interface with multiple software components
Two (2) years of lead or supervisory experience
Travel up to 10%

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

BA/BS Bachelor|s Degree
Five (5) years of work experience
Four (4) years of lead or supervisory experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Engineering Manager – The Royal Hawaiian| a Luxury Collection Resort – The Royal Hawaiian – USA

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Job Number 190018P9
Job Category Engineering and Facilities
Location The Royal Hawaiian| a Luxury Collection Resort| Waikiki| 2259
Kalakaua Ave| Honolulu| Hawaii| United States
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

JOB SUMMARY

Manages all engineering/maintenance operations| including maintaining the
building| grounds and physical plant with particular attention towards safety|
security and asset protection. Accountable for managing the budget| capital
expenditure projects| preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Assists in leading the
emergency response team for all facility issues. Helps to increase guest and
employee satisfaction through effective communications and training.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Manages the physical plant including equipment| refrigeration| HVAC|
plumbing| water treatment and electrical systems.

• Ensures regulatory compliance to facility regulations and safety standards.

• Manages and controls heat| light and power and recommends current best
methods for energy conservation and economical facility operations.

• Develops specifications and requirements for service contracts and
administers such contracts to support building needs.

• Distributes preventive maintenance and repair work orders and monitors
timeliness and quality of completion.

• Oversees and directs the maintenance of grounds| guestrooms| public space|
restaurants| property vehicles and recreational facilities.

• Develops a long term plan for preventative maintenance and asset protection
and overseeing execution of plan.

• Develops project plans in accordance with renovation or new construction
needs.

• Contacts contractors for bids and supervising construction to ensure timely
completion of projects within budgetary guidelines.

• Builds positive relationships with external customers such as city
building/zoning department| fire prevention bureau and vendors.

• Ensures fire crew has complete understanding of all procedures| equipment
and alarms.

• Performs monthly property inspection to ensure buildings and grounds are
maintained in excellent condition.

• Conducts guest room and common area inspection to ensure guest satisfaction.

• Inspects and evaluates the physical condition of facilities in order to
determine the type of work required.

• Recommends or arranges for additional services such as painting| repair
work| renovations| and the replacement of furnishings and equipment.

• Selects and orders or purchasing new equipment| supplies| and furnishings.

• Manages parts and equipment inventory.

Maintaining Property Standards

• Ensures building and equipment licenses and certifications are current.

• Maintains property life safety systems (fire fighting equipment| sprinkler
systems and alarm systems).

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifying excellent customer
service and creating a positive atmosphere for guest relations.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Shares plans with property leadership and ensuring corrective action is
taken to continuously improve guest satisfaction.

• Strives to improve service performance.

Conducting Human Resources Activities

• Supervises staffing levels to ensure that guest service| operational needs
and financial objectives are met.

• Helps train employees in safety procedures.

• Assists in training other department employees in fire protection| safety
and evacuation procedures.

• Provides feedback to employees based on observation of service behaviors.

• Assists in performing operational activities as necessary.

_

Franchised Maintenance Engineer – Bethany Beach Ocean Suites Residence Inn – USA

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Job Number 1900117K
Job Category Engineering and Facilities
Location Bethany Beach Ocean Suites Residence Inn| Bethany Beach|
Delaware
Brand Residence Inn
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please apply online at: https://rhgcorp.snaphire.com/?job=42286TLNT

Additional Information: This hotel is owned and operated by an independent
franchisee| Real Hospitality Group. The franchisee controls all aspects of the
hotel’s employment policies and practices| including the selection and hiring
process. If you accept a position at this hotel you will be employed by a
franchisee and not by Marriott International.

Purpose for the Position : To maintain the Hotel areas and all Hotel
assets to an acceptable quality standard.

Essential Responsibilities:

Provides professional and courteous service at all times.
Assists Chief Engineer with all maintenance and preventative maintenance to include: refrigeration| heating| plumbing| water treatment| preventative maintenance| convention center front and back of house spaces| A/C units| ice machines| lighting| kitchen equipment| emergency generators| water softeners| switch rooms| roof exhausts| electrical substations| etc.
Monitors electric| gas and water consumption.
Ensures all projects are completed according to specifications and are completed on time.
Understands and practices all lock out-tag out procedures in accordance with OSHA standards.
Perform all guestroom and public area preventive maintenance services as outlined for your hotel.
Performs maintenance checks of equipment and logs properly.
Reports all safety and security concerns to the Chief Engineer or the Manager on Duty immediately.
Ensures all key inventories are secure.
Responds to all emergency situations prepared to assist.
Participates in ongoing maintenance programs for event space| public space| kitchens and all convention center equipment.
Performs inventory duties as required.
Maintains cleanliness of grounds and attractiveness of landscaping.
Ensures cleanliness and orderliness of all work space and storage areas.
Attends monthly staff meetings.
Complete projects as determined by the Chief Engineer.

To do this kind of work| you must be able to:

Previous hotel engineering experience required.
FSD and EPA certification preferred.
Previous background in HVAC and electrical.
Understand the technologies required in the work you are directly.
Work with a variety of situations.
Solve problems using facts and personal judgment.
React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others.
Work with different kinds of people.
Change easily and frequently from one activity to another.
Be available on nights| weekends and holidays.

Environmental Conditions: Both: Inside and outside: A job is considered
|both| if the activities occur inside or outside in approximately equal
amounts approximately 75% or more of the time inside.

Noise and Vibration: Sufficient noise| either constant or intermittent|
to cause marked distraction or possible injury to the sense of hearing| and/or
sufficient vibration (production of an oscillating movement or strain on the
body or its extremities from repeated motion or shock) to cause bodily harm if
endured day after day.

Temperature Changes: Variations in temperature which are sufficiently
marked and abrupt to cause noticeable bodily reactions.

Math Skills: Requires mathematical development sufficient to be able to:
Compute ratio and proportion and percentages. Calculate surface| volumes|
weight and measures.

Language Skills: Must have developed language skills to the point to be
able to: Read instructions| safety rules| etc. Speak with poise| voice control
and confidence using correct English and well-modulated voice.

Relationships to Data| People and Things:

Data: Compiling: Gathering| collating or classifying information about
data| people or things. Reporting and/or carrying out a prescribed action in
relation to the information is frequently involved.

People: Speaking-Signaling: Talking with and/or signaling people to
convey or exchange information| including giving assignments and/or directions
to helpers or assistants.

Things: Handling: Using body members| hand tools| and/or special devices
to work| move| or carry objects or materials.

Specific Vocational Preparation: Specific Vocational Preparation includes
an occupationally significant combination of: vocational education| apprentice
training| in-plant training| on-the-job training| or essential experience in
less responsible jobs which lead to the higher job or serving in other jobs.
Over 3 months up to and including 6 months.

__

_This company is an equal opportunity employer._

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Hotel Engineer II – Renaissance Nashville Hotel – USA

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Job Number 190010UU
Job Category Engineering and Facilities
Location Renaissance Nashville Hotel| Nashville| Tennessee
Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues with little to no supervision. Perform
preventive maintenance on tools and equipment| including cleaning and
lubrication. Visually inspect tools| equipment| or machines. Carry equipment
(e.g.| tools| radio). Identify| locate| and operate all shut-off valves for
equipment and shut-offs for buildings. Maintain maintenance inventory and
requisition parts and supplies as needed. Assure each day’s activities and
problems that occur are communicated to the other shifts using approved
communication programs and standards. Display proficiency in any one of the
following categories| above average skills in two more of the following
categories and basic skills in the remaining categories: air conditioning and
refrigeration| electrical| mechanical| plumbing| pneumatic/electronic systems
and controls| carpentry and finish skills| kitchen equipment| vehicles| energy
conservation| and/or general building management. Display solid knowledge and
skill in the safe use of hand and power tools and other materials required to
perform repair and maintenance tasks. Display basic ability to repair or
replace PVC copper pipe (including soldering). Troubleshoot and perform basic
repair on all types of equipment (e.g.| pump and motor replacement)| plumbing
(e.g.| plunge toilets and unclog drains)| electrical equipment including
lamps| cosmetic items| extension cords| vacuum cleaners| internet devices|
replace electrical switches and outlets| and other guestroom items. Program
TV|s and perform general housekeeping and engineering-related duties. Assist
with surface preparation and painting| minor drywall and wood trim repair|
light bulb and A/C filter replacement and the complete and thorough clean up
of the painting or repair area. Use the Lockout/Tagout system before
performing any maintenance work. Display working knowledge of all engineering
computer programs related to preventative maintenance| energy management| and
other systems| including devices that interact with such programs. Perform
mid-level troubleshooting of hotel Mechanical| Electrical| and Plumbing (MEP)
systems. Display the ability to train and mentor others engineers (e.g.|
Engineer I). Display ability to perform Engineer on Duty responsibilities|
including readings and rounds.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearances are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests’ service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance and heavier
lifting or movement tasks with assistance. Move up and down stairs| service
ramps| and/or ladders. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.

_

Chief Engineer – Sheraton Boston Hotel – USA

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Job Number 19000XKT
Job Category Engineering and Facilities
Location Sheraton Boston Hotel| Boston| Massachusetts
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Manages all engineering/maintenance operations| including maintaining the
building| grounds and physical plant with particular attention towards safety|
security and asset protection. Accountable for managing the budget| capital
expenditure projects| preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness| efficiency and
safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies| standards and
procedures.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Select and order or purchase new equipment| supplies| and furnishings.

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Recommend or arrange for additional services such as painting| repair work|
renovations| and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer
service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to
create awareness of business objectives| awareness of expectations and
recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open| collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee|s ability to execute departmental and property emergency
procedures.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety
standards.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

_

AsstChief Engineer -PM Shift – New York Marriott Marquis – USA

APPLY HERE

Job Number 1900052R
Job Category Engineering and Facilities
Location New York Marriott Marquis| New York| New York
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Assists department head in managing budget| capital expenditures| preventative
maintenance and energy conservation. Accountable for maintaining the building
and grounds with particular attention towards safety| security and asset
protection. Assigns| tracks and follows up on status of work assigned to staff
and contractors. Helps to increase guest and employee satisfaction through
effective communications and training.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVIITES

Supporting management of Property Operations

• Supervises distribution of repair work orders.

• Ensures property policies are administered fairly and consistently.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

• Establishes and maintains open| collaborative relationships with employees.

• Monitors timeliness and quality of completion of repair work orders.

• Supervises Engineering and related areas in absence of the Director of
Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Ensures that regular on-going communication occurs with employees in order
to create awareness of business objectives| communicate expectations and
recognize performance.

• Recommends or arranges for additional services such as painting| repair
work| renovations| and the replacement of furnishings and equipment.

• Selects and order or purchase new equipment| supplies| and furnishings.

• Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Maintains accurate logs and records as required.

• Operates generators and fire pumps as necessary.

• Provides emergency response services 24/7.

• Repairs equipment (e.g.| refrigeration| laundry) as necessary.

• Ensures all employees have the proper supplies| equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Helps train employees in safety procedures.

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Communicates performance expectations in accordance with job descriptions
for each position.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Assists as needed in the interviewing and hiring of employee team members
with the appropriate skills.

• Participates in the employee performance appraisal process| providing
feedback as needed.

• Uses all available on the job training tools for employees.

• Solicits employee feedback.

• Supervises staffing levels to ensure that guest service| operational needs
and financial objectives are met.

_

Engineer I – Certified Pool Operator CPO – JW Marriott San Antonio Hill Country Resort & Spa – USA

APPLY HERE

Job Number 19000YR9
Job Category Engineering and Facilities
Location JW Marriott San Antonio Hill Country Resort & Spa| San Antonio|
Texas
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues. Perform preventive maintenance on tools and
kitchen and mechanical room equipment| including cleaning and lubrication.
Visually inspect tools| equipment| or machines. Carry equipment (e.g.| tools|
radio). Identify| locate| and operate all shut-off valves for equipment and
all utility shut-offs for buildings. Maintain maintenance inventory and
requisition parts and supplies as needed. Communicate each day’s activities
and problems that occur to the other shifts using approved communication
programs and standards. Display basic knowledge or ability to acquire
knowledge in the following categories: air conditioning and refrigeration|
electrical| mechanical| plumbing| pneumatic/electronic systems and controls|
carpentry and finish skills| kitchen equipment| vehicles| energy conservation|
and/or general building. Perform all surface preparation| painting| minor
drywall and wood trim repair| light bulb and A/C filter replacement and the
complete and thorough clean up of the painting or repair area. Test|
troubleshoot and perform basic repair on all types of equipment| plumbing
(e.g.| plunge toilets and unclog drains)| electrical components including
lamps| cosmetic items| extension cords| vacuum cleaners| internet devices|
replace electrical switches and outlets| and other guestroom items. Program
TV|s and perform general housekeeping and engineering-related inventory
duties. Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external
landscaping sprinklers| Display basic computer skills including inputting air
handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearance are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests’ service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance and heavier
lifting or movement tasks with assistance. Move up and down stairs| service
ramps| and/or ladders. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.

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Building Engineer II – Renaissance Dallas Hotel – USA

APPLY HERE

Job Number 19000ULO
Job Category Engineering and Facilities
Location Renaissance Dallas Hotel| Dallas| Texas
Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues with little to no supervision. Perform
preventive maintenance on tools and equipment| including cleaning and
lubrication. Visually inspect tools| equipment| or machines. Carry equipment
(e.g.| tools| radio). Identify| locate| and operate all shut-off valves for
equipment and shut-offs for buildings. Maintain maintenance inventory and
requisition parts and supplies as needed. Assure each day’s activities and
problems that occur are communicated to the other shifts using approved
communication programs and standards. Display proficiency in any one of the
following categories| above average skills in two more of the following
categories and basic skills in the remaining categories: air conditioning and
refrigeration| electrical| mechanical| plumbing| pneumatic/electronic systems
and controls| carpentry and finish skills| kitchen equipment| vehicles| energy
conservation| and/or general building management. Display solid knowledge and
skill in the safe use of hand and power tools and other materials required to
perform repair and maintenance tasks. Display basic ability to repair or
replace PVC copper pipe (including soldering). Troubleshoot and perform basic
repair on all types of equipment (e.g.| pump and motor replacement)| plumbing
(e.g.| plunge toilets and unclog drains)| electrical equipment including
lamps| cosmetic items| extension cords| vacuum cleaners| internet devices|
replace electrical switches and outlets| and other guestroom items. Program
TV|s and perform general housekeeping and engineering-related duties. Assist
with surface preparation and painting| minor drywall and wood trim repair|
light bulb and A/C filter replacement and the complete and thorough clean up
of the painting or repair area. Use the Lockout/Tagout system before
performing any maintenance work. Display working knowledge of all engineering
computer programs related to preventative maintenance| energy management| and
other systems| including devices that interact with such programs. Perform
mid-level troubleshooting of hotel Mechanical| Electrical| and Plumbing (MEP)
systems. Display the ability to train and mentor others engineers (e.g.|
Engineer I). Display ability to perform Engineer on Duty responsibilities|
including readings and rounds.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearances are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests’ service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance and heavier
lifting or movement tasks with assistance. Move up and down stairs| service
ramps| and/or ladders. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.

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Engineer-Maintenance (Bench) Carolina Market – MidAtlantic Regl Office – USA

APPLY HERE

Job Number 19000WL0
Job Category Engineering and Facilities
Location MidAtlantic Regl Office| Gaithersburg| Maryland
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
Job Summary

The Bench Engineer will be assigned to hotels within a geographic area on a
daily/weekly basis to cover hotels with open positions. The Bench Engineer may
be asked to travel outside the geographical area based on business needs.
Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues with little to no supervision. Perform
preventive maintenance on tools and equipment. Identify| locate| and operate
all shut-off valves for equipment. Verify each day’s activities and problems
that occur are communicated to other shifts using approved communication
programs and standards. Display advanced ability to read standard blue prints
and electrical schematics concerning plumbing and HVAC. Safely perform highly
complex repairs of the physical property| electrical| plumbing and mechanical
equipment etc. Verify all methods| materials and practices meet company
standards and Local and National codes. Perform advanced troubleshooting of
hotel Mechanical| Electrical| and Plumbing (MEP) systems.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearances are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests’ service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 100
pounds. Move up and down stairs| service ramps| and/or ladders. Reach overhead
and below the knees| including bending| twisting| pulling| and stooping. Enter
and locate work-related information using computers and/or point of sale
systems. Perform other reasonable job duties as requested.

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