Assistant Director – Food & Beverage – The Ritz-Carlton – USA

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Job Number 19179948
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Lake Tahoe| 13031 Ritz Carlton Highlands
Court| Truckee| California| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists in leading the property???s food and beverage/culinary operation|
including Restaurants/Bars| Room Service| and Banquets/Catering| where
applicable. Position oversees the development and implementation of
departmental strategies and ensures implementation of the brand service
strategy and brand initiatives. The position ensures the food and
beverage/culinary operation meets the brand???s target customer needs| ensures
employee satisfaction| focuses on growing revenues and maximizes the financial
performance of the department. Delivers products and services to meet or
exceed the needs and expectations of the brand???s target customer and property
employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

??? High school diploma or GED; 6 years experience in the food and beverage|
culinary| event management| or related professional area.

OR

??? 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 4 years experience in the food and beverage| culinary| event
management| or related professional area.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

??? Works with direct reports to develop and implement promotions| food and wine
pairings| menu items and presentations.

??? Develops a food and beverage operating strategy that is aligned with the
brand???s business strategy and leads its execution.

??? Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

??? Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings| staff meetings| culinary team).

??? Works with direct reports to review business in house and potential business
in surrounding area and troubleshoot potential challenges/conflicts.

??? Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings and staff meetings).

??? Reviews staffing levels to ensure that guest service and operational needs
are met.

??? Sets expectations and holds food and beverage leadership team accountable
for demonstrating desired service behaviors.

??? Provides feedback to employees based on observation of service behaviors.

??? Utilizes employee feedback and an ???open door??? policy to identify and address
employee problems or concerns in a timely manner.

??? Communicates critical information gained from pre- and post-convention
meetings to areas of responsibility.

??? Estimate food| liquor| wine| and other beverage consumption in order to
anticipate amounts to be purchased or requisitioned.

??? Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

??? Reviews financial reports and statements to determine how Food and Beverage
is performing against budget.

??? Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.

??? Encourages calculated risk-taking to generate incremental revenue and
deliver Savvy Service.

Ensuring Exceptional Customer Service

??? Creates an atmosphere in all food and beverage areas that meets or exceeds
guest expectations.

??? Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

??? Strives to improve service performance.

Managing and Conducting Human Resource Activities

??? Ensures property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review
Process.

??? Conducts annual performance appraisals with direct reports according to
Standard Operating Procedures.

??? Communicates and executes departmental and property emergency procedures.

??? Hires food & beverage leadership team members who demonstrate strong
functional expertise| creativity and entrepreneurial leadership to meet the
business needs of the operation.

??? Ensures new hires participate in the department???s orientation program and
receive the appropriate new hire training to successfully perform their job.

??? Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

??? Establishes guidelines so employees understand expectations and parameters.

??? Ensures employees receive on-going training to understand guest
expectations.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Director of Engineering – The St. Regis Deer Valley – USA

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Job Number 19172889
Job Category Engineering and Facilities
Location The St. Regis Deer Valley| 2300 Deer Valley Drive East| Park
City| Utah| United States
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Provides a high level of property maintenance knowledge. Position has overall
responsibility for maintaining the building| grounds and physical plant with
particular attention towards safety| security and asset protection.
Accountable for managing the budget| capital expenditure projects|
preventative maintenance and energy conservation. Develops and implements
strategies that will deliver products and services| which meet or exceed the
needs and expectations of guests and employees while maximizing the financial
performance. Responsible for maintaining standards and regulatory
requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/Electrical/Plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 4 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/Electrical/Plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Works with property and regional engineering leadership team to determine
how Engineering is performing against budget and highlights areas of concern
to leadership.

• Manages the physical plant including equipment| refrigeration| HVAC|
plumbing| water treatment and electrical systems in accordance with Standard
Operating Procedures.

• Administers service contracts to support property needs.

• Ensures fire crew has complete understanding of all procedures| equipment
and alarms.

• Coaches and supports engineering leadership team to effectively manage
controllable expenses (e.g.| wages| heat| light and power| water consumption|
tools and equipment| grounds keeping supplies| uniforms| vendors| service
agreements| inventory| etc.).

• Manages and controls heat| light and power.

• Develops an engineering operating strategy that is aligned with the
property/brand’s business strategy.

• Develops and manages Engineering budget.

• Ensures integration of departmental goals in game plans.

• Oversees execution of long term preventative maintenance and 10 year asset
protection plans.

• Reviews financial reports and statements to determine how Engineering is
performing against budget.

• Addresses potential areas of concern and proposing solutions to owners in a
proactive manner.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

• Supervises construction to ensure timely completion of projects within
budgetary guidelines.

Maintaining Engineering Standards

• Ensures compliance with state| local and federal regulations.

• Maintains property life safety systems (e.g.| fire fighting equipment|
sprinkler systems| and alarm systems).

• Ensures building and equipment licenses| permits and certifications are
current.

• Ensures property policies are administered fairly and consistently.

Managing Profitability

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Monitors and manages the payroll function.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Participates in the development of department|s capital expenditure goals;
manages projects as needed.

• Participates in the budgeting process for areas of responsibility.

• Prepares weekly and period end P&L critiques.

• Understands the impact of department|s operation on the overall property
financial goals; educates staff on details as appropriate.

• Reviews and manages controllable expenses such as| heat| light| power| water
consumption| tools and equipment| grounds keeping supplies| uniforms| vendors|
service agreements| etc.

Conducting Human Resources Activities

• Ensures employees are treated fairly and equitably.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Utilizes employee feedback and an “open door” policy to identify and address
employee problems or concerns in a timely manner.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Resolves guest problems and complaints.

• Brings issues to the attention of Human Resources as necessary.

• Ensures that regular on-going communication takes place throughout the
engineering operation to communicate daily operations activities| set
expectations and create awareness of business objectives.

_

Director of Finance & Accounting – Renaissance Dallas at Plano Legacy West Hotel – USA

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Job Number 19161604
Job Category Finance and Accounting
Location Renaissance Dallas at Plano Legacy West Hotel| 6007 Legacy
Drive| Plano| Texas| United States
Brand Renaissance Hotels
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

JOB SUMMARY

Functions as the property’s strategic financial business leader. The position
champions| develops and implements property-wide strategies that deliver
products and services to meet or exceed the needs and expectations of the
brand’s target customer and property employees. The position provides the
financial expertise to enable the successful implementation of the brand
service strategy and brand initiatives while maximizing the return on
investment. In addition| creates and executes a business plan that is aligned
with the property and brand’s business strategy and focuses on the execution
of financial and accounting activities and the delivery of desirable financial
results.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; 2 years
experience in the finance and accounting or related professional area.

OR

• Master|s degree in Finance and Accounting or related major; no work
experience required.

CORE WORK ACTIVITIES

Engaging in Strategic Planning and Decision Making

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Analyzes information| forecasts sales against expenses and creates annual
budget plans.

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Analyzes differences between actual budget wages and forecasted wages for
more efficient budget planning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Thinks creatively and practically to develop| execute and implement new
business plans

• Creates the annual operating budget for the property.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities for property managers.

• Implements a system of appropriate controls to manage business risks.

• Ensures a strong accounting and operational control environment to safeguard
assets| improve operations and profitability.

• Analyzes financial data and market trends.

• Leads the development and implementation of a comprehensive annual business
plan which is aligned with the company’s and brand’s strategic direction.

• Provides on going analytical support by monitoring the operating
department’s actual and projected sales.

• Produces accurate forecasts that enable operations to react to changes in
the business.

Leading Finance & Accounting Teams

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Communicates the strategic goals| the focus and the owner priorities to
subordinates in a clear and precise manner.

• Leverages strong functional leadership and communication skills to influence
the executive team| the property|s strategies and to lead own team.

• Oversees internal| external and regulatory audit processes.

• Provides excellent leadership by assigning team members and other
departments managers| clear accountability backed by appropriate authority.

• Conducts annual performance appraisals with direct reports according to
Standard Operating Procedures.

Anticipating and Delivering on the Needs of Key Stakeholders

• Attends meetings and communicating with the owners| understanding the
priorities and strategic focus.

• Understands and meets the needs of key stakeholders (owners| corporate|
guests| etc.).

• Advises the GM and executive committee on existing and evolving
operating/financial issues.

• Communicates financial concepts in a clear and persuasive manner that is
easy to understand and drives desired behaviors.

• Demonstrates an understanding of cash flow and owner priorities.

• Manages communication with owners in an effective manner.

• Manages property working capital and cash flow in accordance with brand SOPs
and owner requirements.

• Facilitates critique meetings to review information with management team.

Developing and Maintaining Finance and Accounting Goals

• Ensures Profits and Losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Develops and supports achievement of performance goals| budget goals| team
goals| etc.

• Improves profit growth in operating departments.

• Reviews audit issues to ensure accuracy.

Managing Projects and Policies

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Reconciles balance sheet to ensure account balances are supported by
appropriate documentation in accordance with SOPs.

• Ensures that the P&L is accurate (e.g.| costs are properly matched to
revenue| costs are recorded in the proper accounts).

• Ensures compliance with management contract and reporting requirements.

• Ensures compliance with standard and local operating procedures (SOPs and
LSOPs).

• Ensures compliance with Standard Operating Procedures (SOPs).

Managing and Conducting Human Resource Activities

• Ensures team members are cross-trained to support successful daily
operations.

• Ensures property policies are administered fairly and consistently.

• Ensures new hires participate in the department’s orientation program.

• Ensures new hires receive the appropriate new hire training to successfully
perform their job.

• Creates appropriate development plans which develop team members based on
their individual strengths| development needs| career aspirations and
abilities.

• Conduct performance review process for employees.

• Participates in hiring activities as appropriate.

_

Senior Assistant Director of Finance and Accounting – JW Marriott Minneapolis Mall of America – USA

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Job Number 19119903
Job Category Finance and Accounting
Location JW Marriott Minneapolis Mall of America| 2141 Lindau Lane|
Minneapolis| Minnesota| United States
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Manages the day-to-day operation of the accounting office and assists the
property Director of Finance and Accounting in providing financial leadership
to the business. Primary responsibilities include financial analysis and
financial reporting| budgeting/forecasting| audit and control| asset and
liability reconciliation| working capital and cash control. Assists with
capital expenditure plans (Return On Investment Analysis)| owner relations and
owner reporting.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; no work
experience required.

CORE WORK ACTIVITIES

Leading Accounting Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open| collaborative relationships with employees
and ensures employees do the same within the team.

• Leverages strong functional leadership and communication skills to influence
the management team and to lead own team.

• Creates a working environment that enables the retention of top talent and
where individuals perform at their best.

• Encourages open dialogue between team members.

• Assigns team members and other department managers clear accountability to
accomplish goals.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Uses all available on the job training tools for employees.

• Ensures property policies are administered fairly and consistently.

Maintaining Finance and Accounting Goals

• Submits reports in a timely manner| ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Develops specific goals and plans to prioritize| organize| and accomplish
your work.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Compiles| codes| categorizes| calculates| tabulates| audits| or verifies
information or data.

• Maintains a strong accounting & operational control environment to safeguard
assets| improve operations and profitability and manage business risks.

• Generates and reviews financial reports that are linked to the plan’s
financial goals.

Managing Projects and Policies

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Ensures that the P&L is accurate (i.e.| costs are properly matched to
revenue| costs are recorded in the proper accounts) and statements are
delivered to appropriate individuals in a timely manner.

• Reconciles balance sheet and ensures account balances are supported by
appropriate documentation in accordance with SOPs.

• Oversees internal| external and regulatory audit processes and ensures
compliance with Standard Operating Procedures (SOPs).

• Produces accurate and timely financial reports to support effective decision
making.

• Ensures compliance with standard and local operating procedures (SOPs and
LSOPs).

• Ensures tax rates used for sales/use tax are current and proper amounts are
collected and/or accrued.

• Documents tax exempt transactions.

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues| products| systems| and
processes.

• Uses computers and computer systems (including hardware and software) to
program| write software| set up functions| enter data| or process information.

• Uses relevant information and individual judgment to determine whether
events or processes comply with laws| regulations| or standards.

• Keeps up-to-date technically and applying new knowledge to your job.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities.

Proving Financial Information and Guidance to Others

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides on going analytical support (e.g.| monitoring the operating
department’s actual and projected sales and profit and coaches management team
to ensure financial goals are met and opportunities are identified and
addressed).

• Orients property managers to the accounting function and coaches to
effectively manage their departments financial performance.

• Provides meaning or context to the financial results.

• Advises the Director of Finance on existing and evolving operating/financial
issues.

• Provide direction and assistance to other organizational units regarding
accounting and budgeting policies and procedures| and efficient control and
utilization of financial resources.

Managing and Conducting Human Resource Activities

• Ensures team members are cross-trained to support successful daily
operations.

• Ensures property policies are administered fairly and consistently.

• Ensures new hires participate in the department’s orientation program.

• Ensures new hires receive the appropriate new hire training to successfully
perform their job.

• Creates appropriate development plans which develop team members based on
their individual strengths| development needs| career aspirations and
abilities.

Additional Responsibilities

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Communicates financial concepts in a clear and persuasive manner that is
easy to understand and drives desired behaviors.

• Attends critique meetings to review information with management team.

_

Director of Sales & Marketing- The St. Regis Deer Valley! – The St. Regis Deer Valley – USA

APPLY HERE

Job Number 19167070
Job Category Sales and Marketing
Location The St. Regis Deer Valley| 2300 Deer Valley Drive East| Park
City| Utah| United States
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Functions as the leader of the property’s sales department for properties with
bookings over 300 peak rooms and significant local catering revenue. Manages
the property|s reactive and proactive sales efforts. Provides day to day
leadership to sales associates to achieve property sales objectives with
overall responsibility for achieving booking goals and property revenues.
Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives. Evaluates the property’s participation in the various sales
channels (e.g.| Area Sales| Group Sales within the Sales Office| electronic
lead channels| etc.) and develops strong working relationships to proactively
position and market the property. Manages the marketing budget to enable
development of property specific campaigns| promotions and collateral to drive
revenue and meet property objectives. Interfaces with regional marketing
communications for regional and national promotions pull through. Develops and
implements property–wide strategies that deliver products and services to meet
or exceed the needs and expectations of the brand’s target customer profile
and property associates and provides a return on investment to the owner and
Marriott International.

CANDIDATE PROFILE

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 4 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 2 years experience in the sales and
marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience| demonstrating progressive career growth and
a pattern of exceptional performance.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand
generators in the market.

• Manages the property|s reactive and proactive sales efforts.

• Determines and develops marketing communication activities| in conjunction
with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends
that may lead to changes in sales strategy to meet or exceed customer
expectations.

• Reviews the Strategic Alignment Review (STAR) report| competitive shopping
reports and uses other resources to maintain an awareness of the hotel’s
market position.

• Researches competitor’s sales team strategies to identify ways to grow
occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales
strategy.

• Suggests innovative marketing ideas and develops deployment strategies to
continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales
and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager| property leadership
team| Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales| Group Sales| Revenue
Management| Event Management| Regional Marketing Communications and other
hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to
acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to
augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott’s Customer Service Standards and hotel’s
Brand Standards.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand (e.g.| |
Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics| Renaissance
Hotels and Resorts (RHR) Savvy Service Basics| Courtyard| SpringHill Suites|
Fairfield Inn Basics of the Day| Residence Inn Daily Huddle| or TownePlace
Suites Morning Meeting).

• Implements a seamless turnover from sales to operations and back to sales
while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues| controlling
expenses and providing a return on investment for the owner and Marriott
International.

• Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives.

• Interfaces with regional marketing communications for regional and national
promotions pull through.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase
brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property
participation in local| regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and monitoring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Leadership

• Functions as the leader of the property’s sales department for properties
with bookings over 300 peak rooms and significant local catering revenue.

• Develops sales goals and strategies and verifies alignment with the brand
business strategy.

• Executes the sales strategy in order to meet individual booking goals for
both self and staff.

• Coaches leaders of revenue generating departments in developing effective
revenue strategies and setting aggressive goals that will drive the property|s
financial performance.

• Verifies Sales team understands and is leveraging Marriott International
(MI) demand engines to full potential.

• Works with Human Resources| Engineering and Loss Prevention to monitor
compliance with local| state and federal regulations and/or union
requirements.

• Partners with Human Resources to attract| develop and retain the right
people in order to support the strategic priorities of the market.

• Creates effective structures| processes| jobs and performance management
systems are in place.

• Sets goals and expectations for direct reports using the Leadership
Performance Process (LPP)| aligns performance and rewards| addresses
performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human
Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition’s best sales people and executes
a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning
catering solutions.

• Champions leadership development and workforce planning priorities by
assessing| selecting| retaining and developing diverse| high-caliber talent
that can lead the organization today and strengthen the leadership bench for
the future; continues to upgrade the sales & marketing talent; works with HR
to anticipate future talent needs based on business growth plans.

• Identifies| trains and mentors group sales associates; utilizes all
available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other
discipline managers.

• Provides day to day leadership to sales associates to achieve property sales
objectives with overall responsibility for achieving booking goals and
property revenues.

• Evaluates the property’s participation in the various sales channels (e.g.|
Area Sales| Group Sales within the Sales Office| electronic lead channels|
etc.) and develops strong working relationships to proactively position and
market the property.

• Manages the marketing budget to enable development of property specific
campaigns| promotions and collateral to drive revenue and meet property
objectives.

_

Director Finance & Accounting – Seattle Marriott Waterfront – USA

APPLY HERE

Job Number 19153857
Job Category Finance and Accounting
Location Seattle Marriott Waterfront| 2100 Alaskan Way| Seattle|
Washington| United States
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Functions as the property’s strategic financial business leader. The position
champions| develops and implements property-wide strategies that deliver
products and services to meet or exceed the needs and expectations of the
brand’s target customer and property employees. The position provides the
financial expertise to enable the successful implementation of the brand
service strategy and brand initiatives while maximizing the return on
investment. In addition| creates and executes a business plan that is aligned
with the property and brand’s business strategy and focuses on the execution
of financial and accounting activities and the delivery of desirable financial
results.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; 2 years
experience in the finance and accounting or related professional area.

OR

• Master|s degree in Finance and Accounting or related major; no work
experience required.

CORE WORK ACTIVITIES

Engaging in Strategic Planning and Decision Making

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Analyzes information| forecasts sales against expenses and creates annual
budget plans.

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Analyzes differences between actual budget wages and forecasted wages for
more efficient budget planning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Thinks creatively and practically to develop| execute and implement new
business plans

• Creates the annual operating budget for the property.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities for property managers.

• Implements a system of appropriate controls to manage business risks.

• Ensures a strong accounting and operational control environment to safeguard
assets| improve operations and profitability.

• Analyzes financial data and market trends.

• Leads the development and implementation of a comprehensive annual business
plan which is aligned with the company’s and brand’s strategic direction.

• Provides on going analytical support by monitoring the operating
department’s actual and projected sales.

• Produces accurate forecasts that enable operations to react to changes in
the business.

Leading Finance & Accounting Teams

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Communicates the strategic goals| the focus and the owner priorities to
subordinates in a clear and precise manner.

• Leverages strong functional leadership and communication skills to influence
the executive team| the property|s strategies and to lead own team.

• Oversees internal| external and regulatory audit processes.

• Provides excellent leadership by assigning team members and other
departments managers| clear accountability backed by appropriate authority.

• Conducts annual performance appraisals with direct reports according to
Standard Operating Procedures.

Anticipating and Delivering on the Needs of Key Stakeholders

• Attends meetings and communicating with the owners| understanding the
priorities and strategic focus.

• Understands and meets the needs of key stakeholders (owners| corporate|
guests| etc.).

• Advises the GM and executive committee on existing and evolving
operating/financial issues.

• Communicates financial concepts in a clear and persuasive manner that is
easy to understand and drives desired behaviors.

• Demonstrates an understanding of cash flow and owner priorities.

• Manages communication with owners in an effective manner.

• Manages property working capital and cash flow in accordance with brand SOPs
and owner requirements.

• Facilitates critique meetings to review information with management team.

Developing and Maintaining Finance and Accounting Goals

• Ensures Profits and Losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Develops and supports achievement of performance goals| budget goals| team
goals| etc.

• Improves profit growth in operating departments.

• Reviews audit issues to ensure accuracy.

Managing Projects and Policies

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Reconciles balance sheet to ensure account balances are supported by
appropriate documentation in accordance with SOPs.

• Ensures that the P&L is accurate (e.g.| costs are properly matched to
revenue| costs are recorded in the proper accounts).

• Ensures compliance with management contract and reporting requirements.

• Ensures compliance with standard and local operating procedures (SOPs and
LSOPs).

• Ensures compliance with Standard Operating Procedures (SOPs).

Managing and Conducting Human Resource Activities

• Ensures team members are cross-trained to support successful daily
operations.

• Ensures property policies are administered fairly and consistently.

• Ensures new hires participate in the department’s orientation program.

• Ensures new hires receive the appropriate new hire training to successfully
perform their job.

• Creates appropriate development plans which develop team members based on
their individual strengths| development needs| career aspirations and
abilities.

• Conduct performance review process for employees.

• Participates in hiring activities as appropriate.

_

Director of Food & Beverage – The St. Regis San Francisco – USA

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Job Number 19139688
Job Category Food and Beverage & Culinary
Location The St. Regis San Francisco| 125 3rd St| San Francisco|
California| United States
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Functions as the strategic business leader of the property’s food and
beverage/culinary operation| including Restaurants/Bars| Room Service and
Banquets/Catering| where applicable. Position oversees the development and
implementation of departmental strategies and ensures implementation of the
brand service strategy and brand initiatives. The position ensures the food
and beverage/culinary operation meets the brand’s target customer needs|
ensures employee satisfaction| and focuses on growing revenues and maximizing
the financial performance of the department. Develops and implements property-
wide strategies that deliver products and services to meet or exceed the needs
and expectations of the brand’s target customer and property employees and
provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage|
culinary| event management| or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 4 years experience in the food and beverage| culinary| event
management| or related professional area.

Skills and Knowledge

• Customer and Personal Service – Knowledge of principles and processes
for providing customer and personal services. This includes customer needs
assessment| meeting quality standards for services| and evaluation of customer
satisfaction.

• Management of Financial Resources – Determining how money will be spent
to get the work done| and accounting for these expenditures.

• Administration and Management – Knowledge of business and management
principles involved in strategic planning| resource allocation| human
resources modeling| leadership technique| production methods| and coordination
of people and resources.

• Applied Business Knowledge – Understanding market dynamics| enterprise
level objectives and important aspects of the company’s business to accurately
diagnose strengths and weaknesses| anticipate opportunities and risks|
identify issues| and develop strategies and plans. Aligning individual and
team actions with strategies and plans to drive business results.

• Management of Material Resources – Obtaining and seeing to the
appropriate use of equipment| facilities| and materials needed to do certain
work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals

• Sets expectations and holds food and beverage leadership team accountable
for demonstrating desired service behaviors.

• Reviews financial reports and statements to determine how Food and Beverage
is performing against budget.

• Makes recommendations for CAPEX funding of food and beverage equipment and
renovations in accordance with brand business strategy.

• Works with food and beverage leadership team to determine areas of concern
and develops strategies to improve the department’s financial performance.

• Establishes challenging| realistic and obtainable goals to guide operation
and performance.

• Strives to improve service performance.

Developing and Maintaining Budgets

• Develops and manages Food and Beverage budget.

• Monitors the department’s actual and projected sales to ensure revenue goals
are met or exceeded and opportunities are identified and addressed.

• Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.

• Focuses on maintaining profit margins without compromising guest or employee
satisfaction.

Leading Food and Beverage/Culinary Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Serves as a role model to demonstrate appropriate behaviors.

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Identifies opportunities to increase profits and create value by challenging
existing processes| encouraging innovation and driving necessary change.

• Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings| staff meetings| culinary team).

• Establishes and maintains open| collaborative relationships with direct
reports and entire food & beverage team. Ensures direct reports do the same
for their team.

• Develops a food and beverage operating strategy that is aligned with the
brand’s business strategy and leads its execution.

• Identifies the developmental needs of others and coaches| mentors| or
otherwise helps others to improve their knowledge or skills.

• Stays aware of market trends and introduces new food and beverage products
to meet or exceed customer expectations| generate increased revenue and ensure
a competitive position in the market.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Reviews findings from comment cards and guest satisfaction results with F& B
team and ensures appropriate corrective action is taken.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Empowers employees to provide excellent guest service.

• Estimates cost and benefit ratio| maintaining balance between profit and
service satisfaction.

• Shares plans to take corrective action based on comment cards and guest
satisfaction results with property leadership.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Coaches and supports food & beverage leadership team to effectively manage
wages| food & beverage cost and controllable expenses (e.g.| restaurant
supplies| uniforms| etc.).

• Hires food & beverage leadership team members who demonstrate strong
functional expertise| creativity and entrepreneurial leadership to meet the
business needs of the operation.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Ensures that expectations and objectives are clearly communicated to
subordinates; subordinates are also open to raise questions and/or concerns.

• Brings issues to the attention of Human Resources as necessary.

• Ensures employees are treated fairly and equitably.

• Coaches team by providing specific feedback to improve performance.

Additional Responsibilities

• Informs and/or update the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Estimate food| liquor| wine| and other beverage consumption in order to
anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

_

Assistant Director of Property Operations Hilton New Orleans Riverside

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JOB DESCRIPTION
 
Direct the installation and repair of allelectrical| mechanical and general
construction| repair and maintenance ofexisting facilities and equipment|
operation of plant utilities.
What will I be doing?
As Assistant Director of Property Operations| you would be responsible for
assisting the Director in overseeing the functionality and safety of the
facility to protect the well-being of all guests and team members in the
hotel|s continuing effort to deliver outstanding guest service and financial
profitability. Specifically| you would be responsible for performing the
following tasks to the highest standards:
Assist in directing and overseeing the functionality and safety of the facility| including| but not limited to| physical buildings| mechanical equipment| electrical systems| heating and cooling systems| life safety systems and grounds according to federal| state and local regulations
Conduct facility inspections and direct general construction and the installation| maintenance and repair of all electrical| mechanical and architectural systems throughout the facility to ensure operational efficiency and safet

Assign| verify and document completion of all routine maintenance and repairs in the property maintenance management syste

Communicates with city/county/state officials to ensure the proper maintenance of permits and licenses| to coordinate required inspections and to ensure full compliance with codes| regulations and safety standard

Assists in the execution of capital projects and property rehabilitations

Assist in monitoring and developing team member performance to include| but not limited to| providing supervision| scheduling| conducting counseling and evaluations| providing professional development and delivering recognition and reward
Recruit| interview and train team members
Acts in absence of the Director
Leads special projects| as needed

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director – Embassy Suites Parsippany – Parsippany Troy Hills

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JOB DESCRIPTION
 
Responsible for the direction and oversight of key guest contact departments
and their managers and team members. Direct the activities of key guest
contact departments by giving guidance| leadership and instruction to
department heads. Overall budget approval authority for rooms division
departments
What will I be doing?
The Director of Rooms and Guest Services is responsible for the direction and
oversight of key guest contact departments and their managers/team members.
He/she manages and leads all guest services| bell/door services | and
housekeeping functions| in order to maintain the highest level of courteous|
professional| and efficient service to all guests. Specifically| you would be
responsible for performing the following tasks to the highest standards:

Direct the activities of key guest contact departments by giving guidance| leadership and instruction to department heads and managers. Hires| supervises| counsels| disciplines| and evaluates all guest service

Monitors all rooms related systems that directly impact the guest| to ensure proper procedures are in place and followed which allow for an outstanding guest experience

Communicates with guests and team members both verbally and in writing to answer questions and resolve issues.
Manages executive office projects by directing staff and monitoring progress as required.
Interacts positively with customers and take action to resolve problems to the satisfaction of parties involved.
Ensure guest reservation policies| standards| and procedures are met. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved.

What are we looking for?

The individual must possess the following knowledge| skills and abilities and
be able to explain and demonstrate that he or she can perform the essential
functions of the job| with or without reasonable accommodation.

Thorough knowledge of all guest services and housekeeping department operations and individual job requirements
Excellent written| verbal| and organizational skills required
Computer literacy and financial management a must
Ability to resolve guest| supervisor and employee conflicts
Able to manage effectively multiple tasks at all times
Ability to listen effectively and communicate clearly with guests and coworkers

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Assistant Director of Loss Prevention – The Ritz-Carlton Key Biscayne – USA

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Job Number 19149009
Job Category Loss Prevention & Security
Location The Ritz-Carlton Key Biscayne| Miami| 455 Grand Bay Drive| Key
Biscayne| Florida| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists the Director of Loss Prevention in managing the daily functions of the
department to ensure protection of property assets| employees| guests and
property. Maintains logs| certifications and documents required by law and
Standard Operating Procedures. Trains staff in established emergency
procedures and implements accident and fire prevention procedures. Position
focuses on ensuring guest and employee satisfaction while achieving the
operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss
prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related
major; 2 years experience in the security/loss prevention or related
professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists in the development and implementation of emergency procedures.

• Collaborates with the Director of Loss Prevention on ways to continually
improve departmental performance.

• Comply with policies on proper investigative procedures for loss of property
assets.

• Maintain proper documentation of property patrols.

• Handles complaints| settling disputes| and resolving grievances and
conflicts| or otherwise negotiating with others.

• Implements action plans to monitor and control risk.

• Reports any procedure violations to the Director of Loss Prevention and
appropriate management.

• Strives to improve service performance.

• Supervises security staff to effectively monitor and protect property
assets.

• Performs duties of the Director of Loss Prevention in his/her absence.

Leading Security/Loss Prevention Teams

• Assists Director of Loss Prevention in establishing guidelines and training
so employees understand expectations and parameters.

• Celebrates successes and publicly recognizes the contributions of team
members.

• Communicates critical information to Loss Prevention officers based on
knowledge gained at pre- and post-convention meetings.

• Communicates the importance of safety procedures| detailing procedure codes|
ensuring employee understanding of safety codes| monitoring processes and
procedures related to safety.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Helps employees and guests obtain necessary medical attention on a timely
basis.

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Provides personal assistance| medical attention| emotional support| or other
personal care to others such as coworkers| customers| or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Utilizes an |open door| policy.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Meet quality standards and customer expectations on a daily basis.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Provides services that are above and beyond for customer satisfaction and
retention.

• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Assists in maintaining required OSHA programs and statistical data.

• Assists in the management of claims by ensuring proper procedures are
followed and documented.

• Brings issues to the attention of the department manager and Human Resources
as necessary.

• Report all employee accidents and guest liability incidents to Claims
Reporting Service in a timely manner.

• Administer property policies fairly and consistently.

• Certify security staff in first aid and CPR.

• Identifies the educational needs of others| developing formal educational or
training programs or classes| and teaching or instructing others.

• Trains security staff to effectively monitor and protect property assets.

• Trains staff on proper patrol procedures.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

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