Director Content Management and Publishing – Hilton Corporate – Addison

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JOB DESCRIPTION
 
The Global Marketing team brings to life the unique promise of Hilton|s
portfolio of brands by defining| creating| and delivering exceptional multi-
channel marketing campaigns designed to drive business results.
What will I be doing?
Do you have a real passion for content strategy? Are you a dynamic leader who
relishes the chance to bring both innovation and transformation? If this
sounds like you| then you could be the newest member of the Global Marketing|s
Content Services team| which manages a core content ecosystem and set of
services designed to create strategic content| conserve cost| and measure
success across omni-channel customer experiences. As the Director of Content
Management & Publishing| we will depend on you to set operational standards|
processes and strategy to evolve a web-centric team into an omni-channel

cross-disciplinary publishing powerhouse. You will provide leadership for ho

content is created| managed| stored and distributed to customers. Critical t

your success will be your ability to build strong relationships| advocate fo

content management and content strategy best practices and have a passion for
delivering meaningful customer experiences.

More specifically| you will:

Lead a global team of content professionals responsible for providing content design| content management| content strategy| and localization capabilities focused on high quality| efficient and timely delivery of services.
Define next generation content skills and build a team that delivers on world-class content strategy| content design| and content management practices.
Drive the use and adoption of an enterprise content management platform| create opportunities for content reusability| and establish content measurement best practices.
Build partnerships with vendors and internal technology teams to ensure content tools are up-to-date| optimized and developed to deliver on business goals.
Design and extend a system agnostic content model and taxonomy that will allow Marketing to tell great stories| using the best content Hilton has regardless of where it is stored.
Build strong| collaborative relationships with partners| understand their key priorities and work with the team to prioritize and ensure delivery of what is needed. This involves managing demand/capacity to ensure appropriate coverage of all functions while developing flexibility to balance changing needs.
Implement continuous process improvement practices. Foster a culture of innovation and experimentation. This includes effectively leading the organization through change.

What are we looking for?

We believe the success in this role will demonstrate itself through the
following attributes and skills:

Proven leader able to inspire| encourage| and motivate a team
Deep understanding of and a real passion for the content lifecycle and modern content management best standard methodologies and technologies
Experience building a high performing team culture
Strong communication| collaboration| and interpersonal skills with the ability to communicate complex concepts in a simple| clear| and effective manner
Expertise in process/workflow development| measurement and optimization
Decisive thinker willing to try new things and able to influence others to step out of their comfort zone
High level of integrity and dedication
Analytical skills that address root causes and motivate change in how teams work

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Seven (7) years of professional experience with demonstrable leadership in content management| digital publishing and/or content strategy
Three (3) years of management experience
Some travel required

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

Experience managing managers and distributed teams
Experience managing a headless CMS

What will it be like to work for Hilton?

Hilton is the world|s leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities| and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Assistant Director of Banquets – Hotel del Coronado Curio Collection by Hilton

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JOB DESCRIPTION
 
The iconic Hotel del Coronado is seeking an Assistant Director of Banquets
with strong leadership ability and understanding of luxury. In this role you
will be responsible for assisting the Director in the direction and
administration of the Banquet and Catering operations in the hotel|s
continuing effort to deliver outstanding guest service and financial
profitability.
What will I be doing?
As an Assistant Director of Banquets| you would be responsible for assisting
the Director in the direction and administration of the Banquet and Catering
operations in the hotel|s continuing effort to deliver outstanding guest
service and financial profitability. Specifically| you would be responsible
for performing the following tasks to the highest standards:

Assist the Director in the administration of all Banquet and Catering operations to include| but not limited to| guest service| food and beverage quality| soliciting new accounts| merchandising and marketing| inventory management and cost controls| systems management| budget and forecasting| department management| adherence to federal| state and local standards and meeting participation and facilitatio

Assist with the development| implementation and maintenance of department service guidelines and standard

Assist in monitoring and developing team member performance to include| but not limited to| providing supervision| scheduling| conducting counselling and evaluations and delivering recognition and reward
Recruit| interview and train team members
Ensure compliance with health| safety| sanitation and alcohol awareness standards
Monitor and assess service and satisfaction trends| evaluate and address issues and make improvements accordingly
Act in absence of the Director| as needed

What are we looking for?

Minimum two (2) years of experience as an Assistant Manager or Manager in a large hotel Banquets operation required

Five (5) or more years of food and beverage experience required
Experience with outdoor events| and multi-event execution

Proven track record in successfully developing| coaching| and training a team
Luxury hotel experience preferred
Union hotel experience preferred

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director Performance Management – Hilton Corporate – Memphis

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JOB DESCRIPTION
 
The Hilton portfolio of hotels is comprised of 17 industry leading and world-
class brands. A dedicated team of industry experts in the domains of
hospitality| brand management| innovation| food and beverage| wellness| owner
relations| and more| lead our Brands organization with the steadfast goal of
strengthening and growing the Hilton portfolio. In addition to our flagship
brand| Hilton Hotels & Resorts| the family of brands includes Waldorf Astoria|
Conrad| Canopy| DoubleTree| Curio Collection| LXR Hotels and Resorts| Motto|
Signia| Tapestry Collection| Hilton Garden Inn| Hampton| Tru| Embassy Suites|
Homewood Suites| Home2 Suites| and Hilton Grand Vacations.
What will I be doing?
As the Director| Performance Management| you will be an embedded strategic
advisor for the Brand Management Support (BMS) leadership team. You wil

gather insights from Enterprise teams to develop a holistic view o

historical| current| and future commercial and operational performance driver

and find opportunities for the category and individual brands. You will us

these performance insights to facilitate discussions with the BMS leadership
team to develop and implement cohesive category and differentiated brand
strategic plans for deploying successful and measurable services and resources
to influence trends and achieve our integrated Key Performance Indicators.
Additionally| you will establish the tracking| effective measurement and
reporting functions needed to manage the day-to-day operation| coordination of
support| and proactive communications plan for Senior Category Leadership|
including the Global Heads.

More specifically| you will:

Lead a dedicated team that enables the Brand Management Support team through reporting| analytics| communications| event management| project optimization| and administrative support.
Act as the dedicated strategic driver of your category to achieve data and analytic needs by collaborating with enterprise teams| including Data & Analytics| Commercial Performance| and Guest Experience.
Collect| review| and supplement performance summaries provided by Enterprise teams across all functional areas to identify both cohesive category level and differentiated brand specific opportunities.
Prepare| provide and communicate performance summaries and opportunities to the BMS leadership team by leading monthly performance meetings and functional business reviews to inform strategic deployment of services and development of resources with the goal of achieving our integrated critical metrics.
Establish reporting methodology| cadence and execution for tracking and measuring performance support activations across the BMS organization. This is inclusive of efforts with BCF initiatives| impact of engagements| self-solving behaviors| benefits of multiple services| point of diminishing returns| etc.
Craft| coordinate| review| and distribute standardized and ad hoc monthly Category| Brand| and Team internal activity/performance reporting for owner or hotel activations| initiative management| or service impact| etc.
Assist in preparing the performance narrative for quarterly business reviews| OAC meetings| BCF meetings| etc.| by reviewing successes with risk or opportunity markets| self-solving resources| and owner or hotel level services and linking back in a measurable way.

What are we looking for?

We are seeking creative problem solvers| who are passionate about growing
market share in a dynamic industry and love to combine their analytical skills
with business findings. We believe the success in this role will demonstrate
itself through the following attributes and skills:

Strong content knowledge across commercial and operational topics with an understanding of key hospitality industry performance measures
Strong ability to analyze large amounts of often disparate data| use critical thinking to identify performance trends| and develop meaningful observations
Strong written and verbal communication skills; ability to listen and communicate goals and expectations| clearly articulate complex information concisely to a broad range of people
Ability to work across the enterprise with a high degree of diplomacy and collaboration; confidence managing upwards
Handles multiple projects within deadlines and work effectively under time and resource constraints; works well under tight deadlines and effectively balance multiple| concurrent demands and appropriately prioritize responsibilities
Strong interpersonal skills and possession of a full understanding of professional and business ethics
High level of flexibility| professionalism| dedication| and integrity
Ability to craft presentations with targeted audiences; at ease delivering presentations to groups
Deep understanding of time management and organizational skills

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Five (5) years of cross-functional experience in hotel| brand management| or commercial services
Three (3) years of experience in revenue management| finance| hospitality management| sales| analytics or similar business background
One (1) year of Director-level management experience
Potential to travel 30% or more
This role is in Memphis| TN with opportunity for a remote team member to be appointed with a mutually agreed upon travel schedule to be in Memphis at least one week every month.

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

BA/BS Bachelor|s Degree
Experience in multi-brand owner support or relations
Experience in Sales| Marketing| or Revenue Management
Hilton software programs
Advanced PowerPoint experience

What will it be like to work for Hilton?

Hilton is the world|s leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities| and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Human Resources (RCDCR) – The Ritz-Carlton Residences – USA

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Job Number 190019IH
Job Category Human Resources
Location The Ritz-Carlton Residences| Waikiki Beach| 383 Kalaimoku
Street| Waikiki| Hawaii| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The Director of Human Resources will report directly to the property General
Manager| with a dotted-line (functional) reporting relationship to the
Regional Senior Director of Human Resources and will be an integral member of
the property executive committee. As a member of the Human Resources
organization| he/she contributes a high level of human resource generalist
knowledge and expertise for a designated property. He/she will be accountable
for talent acquisition| succession/workforce planning| performance management
and development for property employees| using technology efficiently| and
coaching/developing others to help influence and execute business objectives
in the most efficient manner. He/she generally works with considerable
independence| developing processes to accomplish objectives in alignment with
broader business objectives. Additionally| he/she utilizes a Human Resource
Business Plan aligned with property and brand strategies to deliver HR
services that enable business success.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 4-year bachelor|s degree in Human Resources| Business Administration| or
related major; 2 years experience in the human resources| management
operations| or related professional area.

CORE WORK ACTIVITIES

Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.

• Champions and builds the talent management ranks in support of property and
region diversity strategy.

• Translates business priorities into property Human Resources strategies|
plans and actions

• Implements and sustains Human Resources initiatives at the property.

• Coordinates the human capital review process at property(s) and leads
succession planning activities on property and in the market| as appropriate.

• Leads the assessment of property(s) leadership pipeline through the human
capital review process and assists with follow-up.

• Creates value through proactive approaches that will affect performance
outcome or control cost.

• Monitors effective use of myHR by property managers and employees.

• Leads and participates in succession management and workforce planning.

• Responsible for Human Resources strategy and execution.

• Serves as key change manager for initiatives that have high employee impact.

• Attends owners meetings as a member of the property executive committee and
provides meaning or context to the Human Resources results (e.g.| retention
statistics| critical open positions| employee satisfaction| and training
initiatives and results); and demonstrates an understanding of owner
priorities.

• Supervises one or more on-property Human Resources| as well as market-based
Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process

• Analyzes open positions to balance the development of existing talent and
business needs.

• Serves as coach and expert facilitator of the selection and interviewing
process.

• Surfaces opportunities in work processes and staffing optimization.

• Makes staffing decisions to manage the talent cadre and pipeline at the
property.

• Develops staffing strategy (in collaboration with hiring manager) relating
to hiring practices; consults with hiring manager on compensation| benefits|
etc.

• Monitors sourcing process and outcomes of staffing process.

• Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy

• Remains current and knowledgeable in the internal and external compensation
and work competitive environments.

• Leads the planning of the hourly employee total compensation strategy.

• Champions the communication and proper use of total compensation systems|
tools| programs| policies| etc.

• Participates in quarterly internal equity analysis; reviews internal equity
reports and surface issues needing resolution.

• Creates and implement s total compensation management packages/offers|
particularly recognition and incentive programs directed towards property
priorities.

Managing Staff Development Activities

• Ensures completion of the duties and responsibilities of the properties’
Human Resources staff members| as outlined in applicable job description(s).

• Ensures property Human Resources staff is properly trained in all employee-
related human resource information to appropriately respond to property
employees.

• Serves as resource to property Human Resources staff on employee relations
questions and issues.

• Continually reinforces positive employee relations concepts.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Senior Director| Application Development (SalesForce) – Marriott International HQ – USA

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Job Number 19001B09
Job Category Information Technology
Location Marriott International HQ| 10400 Fernwood Road| Bethesda|
Maryland| United States
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY:

Promotes project quality and manages the application delivery team to promote
client satisfaction with all technology teams and business partners by
following standard application development tools and processes. Manages
continuous improvement program to improve quality| consistency| and client
satisfaction. Provides thought and application leadership for the contact
center application suite and the integration into other platforms to support a
multi-channel customer experience. __ Collaborates with cross functional teams
and provides direct oversight of applications supporting contact center
business goals.

CANDIDATE PROFILE

Education and Experience

Required:

10+ years of application development leadership experience and the various approaches to the Systems Development Life Cycle (SDLC)| particularly utilizing agile methodologies
Demonstrable experiencing managing Salesforce development projects
Direct management of complex budgets in excess of $5M annual direct and indirect costs
Direct management of cross functional| sourced| or matrixed teams
Experience with and knowledge of IT outsourcing activities in a managed services environment

Preferred:

Experience as a primary point of application accountability for an enterprise| globally-distributed associate environment
Demonstrated success leading medium- to large-scale initiatives/transformations
Proven management experience in strategic planning and budgeting within one or more business groups
Proven management experience in application development across waterfall and agile environments.
Good process management| negotiating| influencing and problem resolution skills
Knowledge of or experience with Salesforce Service Cloud and associated applications
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Experience in business systems and process planning
Knowledge of business environment| service requirements and hospitality culture
Demonstrated ability to assess customer/client needs| creatively approach solutions| decide and influence appropriate courses of action
Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.
Undergraduate/graduate degree in computer science or related discipline
Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards – including drivers of process costs
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms
Ability to accomplish results through others| particularly by establishing relationships| effective controls and leading in a managed service environment

CORE WORK ACTIVITIES

Managing Application Development Standards| Processes| and Tools

Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout an agile SDLC for all client groups including:
SDLC standard tools and processes for both waterfall and agile development
Estimating standard tools and processes| incorporating flexibility for small and large projects
Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations

__

Managing Day-To-Day Relationships with Teams

Manages application development projects in partnership with IT teams| business partners and providers
Provides project management of business projects
Oversees effective reporting within application development team
Leads project reviews with team on application development projects
Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
Monitors projects for alignment with defined business case process
Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
Manages| and improves service level reporting for application development
Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
Assists with application| development and maintenance of service provider project management standards and tools
Participates in client portfolio and demand management processes| and engages service providers to ensure client satisfaction
Works with application development service providers
Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
Works with team to progress the service providers services to match client needs
Facilitates team and service provider compliance with the agreement
Validates service levels meet business needs
Facilitates the definition and enforcement of good service provider contracts
Supports the IT organization
Provides input to IT’s business strategy and planning as needed
Supports and follows defined IT Governance decision rights| standards and practices
Emphasizes accuracy and effectiveness of estimating and planning management with team
Provides input to business/discipline and continent IT budgets

Implementing and Managing Continuous Improvement Program

Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
Works with application development service providers| IT teams| and business partners to implement continuous improvement activities
Responds to issues identified in project surveys or other feedback processes| to continually improve client satisfaction

MANAGEMENT COMPETENCIES

Leadership

Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Leading through Vision and Values – Keeps the organization|s vision and values at the forefront of employee decision making and action.
Managing Change – Initiates and/or manages the change process and energizes it on an ongoing basis| taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
Problem-solving and Decision Making – Identifies and understands issues| problems| and opportunities; obtains and compares information from different sources to draw conclusions| develops and evaluates alternatives and solutions| solves problems| and chooses a course of action.
Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Strategy Development – Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning| organizing| and on-going evaluation processes.

Managing Execution

Building a Successful Team – Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction| profitability| and market share through effective planning| organizing| and on-going evaluation processes.
Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates| focuses| and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset – Supports employees and business partners with diverse styles| abilities| motivations| and/or cultural perspectives; utilizes differences to drive innovation| engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Strategic Partnerships – Develops collaborative relationships with fellow employees and business partners by making them feel valued| appreciated| and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g.| HR| Sales & Marketing| Finance| Revenue Management) to achieve objectives; maintains effective external relations with government| business and industry in respective countries; performs effectively as a liaison between locations| disciplines| and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

Developing Others – Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.
Organizational Capability – Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.
Technology Life Cycle: knowledge of the Life Cycle of technologies and how applications| infrastructure| and processes relate to these timelines.
IT Systems: Knowledge of IT systems supporting the business including benefits| requirements| costs| justification| and operations.
IT Resources: The ability to secure and manage IT resources to achieve business objectives (e.g.| contracts| vendor relationships| financial accountability| portfolio management| information and resource planning) and measure project impact.

Continuous Learning – Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
Strategy Knowledge – Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges.
Basic Competencies – Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills – Uses basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).
Mathematical Reasoning – Adds| subtracts| multiplies| or divides quickly| correctly| and in a way that allows one to solve work-related issues.
Oral Comprehension – Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Writing – Communicates effectively in writing as appropriate for the needs of the audience.

_

Director Team Member Communications Channels – Hilton Corporate – McLean

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JOB DESCRIPTION
 
Our global corporate affairs and communications department is responsible for
managing Hilton|s corporate reputation| brand communications| and fostering
positive relations with federal| state| and local governments| associations
and influencers.
What will I be doing?
As the Director| Team Member Communications Channels| you will oversee the
communications infrastructure we use internally to engage and inspire our
global Team Member population of 400|000. You will have the chance to create
and onboard a new channel infrastructure| as well as handle the governance and
measurement of channel effectiveness. You will showcase a strong ability to
collaborate across teams| proficiency in measurement and analytics| and
internal communications strategy and execution. We will depend on you to wor

in partnership with the team to bring reliable| customizable| and mobile

friendly channel solutions to life that give Team Members the information the

want and need to read| watch| and share.

More specifically| you will:

Craft and implement an internal communications channel strategy| including piloting new mobile-friendly channel platforms and social advocacy tools.
Serve as the communications lead on the migration to Microsoft O365| including developing a strategy on adoption to such applications as Yammer| Teams| and Stream.
Work closely with the Director| Team Member Communications Content Strategy to bring proficiency and continuous learning on how to maximize campaign effectiveness.
Collaborate with HR| Marketing and Corporate Affairs as well as owner relations teams across regions and in both franchised and managed properties to promote channel adoption.
Handle agency responsibilities – including managing scope of work and budget – for our relationship with the primary employee engagement and social advocacy platform partner.
Lead and develop a team of people to both foster and encourage individual professional growth as well as establish a channel center of excellence.

What are we looking for?

We believe the success in this role will demonstrate itself through the
following attributes and skills:

Proficiency and interest in employee social media platforms
An understanding of our business goals and how to bring them to life through a channel infrastructure the makes easily available the most critical information for the team
Top-notch writing skills and strong interpersonal skills
The ability to build and lead through ambiguity| problem solve| think strategically and execute efficiently
Evidence of cross-functional teamwork and collaboration
Demonstration as a dedicated leader of people
Alignment with Hilton|s values and our dream to fill the earth with the light and warmth of hospitality

To fulfill this role successfully| you must possess the following minimum
qualifications and experience:

BA/BS Bachelor|s Degree
Ten (10) years of experience within internal or external communications| public relations| journalism fields
Experience building or supporting employee engagement channels and platforms
Experience managing agency partners| internal teams| projects and internal channel platform development
Two (2) years of supervisory experience
Ability to travel up to 25%

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

MA/MS Master|s Degree in public relations| communications or marketing
Twelve (12) years of experience in internal or external communications| public relations| journalism roles including managing agency partners| internal teams| projects and internal channel platform development or management
Three (3) years of experience within the hospitality industry
Fluent in other dialects

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Restaurants & Bars – New York Hilton Midtown

APPLY HERE

JOB DESCRIPTION
 
Located in the heart of Midtown the New York Hilton Midtown hotel has a great
opportunity for a dynamic Director of Restaurant and Bars!
The Director of Restaurant and Bars at the New York Hilton Midtown is
responsible for directing and administering the activities and services of
multiple restaurants in the hotel|s continuing effort to deliver outstanding
guest service and financial profitability.
What will I be doing?
As a Director of Restaurants| you would be responsible for directing and
administering the activities and services of multiple restaurants in the
hotel|s continuing effort to deliver outstanding guest service and financial
profitability. Specifically| you would be responsible for performing the
following tasks to the highest standards:

Plan and direct all aspects of restaurant operations to include| but not limited to| guest service standards and initiatives| product quality| cost controls and overall profitability| marketing initiatives| systems use and management| budgeting and forecasting| department management| policy and procedure implementation and enforcement and meeting participation and facilitatio

Monitor and develop team member performance to include| but not limited to| providing supervision and professional development| conducting counselling and evaluations and delivering recognition and rewar

Monitor and assess service and satisfaction trends| evaluate and address issues and make improvements accordingly
Ensure compliance with health| safety| sanitation and alcohol awareness standards
Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue| including| but not limited to| creating new menus and cross-selling products and services hotel-wide
Recruit| interview and train team members

Qualifications:

Minimum 3 (three) years of Food & Beverage experience
Minimum 2 (two) years Food & Beverage Management experience
Minimum 2 (two) years management experience with a staff of 25+ employees
Knowledge about Food & Beverage services including all wines| beers| spirits| cocktails| hot beverages| other non-alcoholic beverages| cuisines| accompaniments and the overall enhancing of the dining experience
Experience running a beverage program in a full service restaurant
A proven track record of leading and developing an engaged team
Ability to work in face pace work environment balancing priorities
Ability to bend/stoop/walk/push/pull 50 lbs with or without reason accommodation
Ability to work 10 (ten) hour shift walking/standing with or without reasonable accommodation
Ability to work flexible schedule to include nights| weekends and holidays
Experience managing a unionized workplace
Experience in budgeting and forecasting

PreferredQualifications:

Hospitality degree
5 (five)+ years Hotel Food & Beverage Management experience
3 (three)+ years managing within a hotel property with multiple food and beverage outlets

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Rooms – Hilton Houston Post Oak

APPLY HERE

JOB DESCRIPTION
 
The beautiful Hilton Houston Post Oak by the Galleria hotel has a incredible
opportunity as Director of Rooms!
The Director of Rooms at the Hilton Houston Post Oak is responsible
for the direction and oversight of key guest contact departments and their
managers and team members. Direct the activities of key guest contact
departments by giving guidance| leadership and instruction to department
heads. Overall budget approval authority for rooms division departments
What will I be doing?
The Director of Rooms and Guest Services is responsible for the direction and
oversight of key guest contact departments and their managers/team members.
He/she manages and leads all guest services| bell/door services | and
housekeeping functions| in order to maintain the highest level of courteous

professional| and efficient service to all guests. Specifically| you would b

responsible for performing the following tasks to the highest standards:

Direct the activities of key guest contact departments by giving guidance| leadership and instruction to department heads and managers. Hires| supervises| counsels| disciplines| and evaluates all guest services
Monitors all rooms related systems that directly impact the guest| to ensure proper procedures are in place and followed which allow for an outstanding guest experience.
Communicates with guests and team members both verbally and in writing to answer questions and resolve issues.
Manages executive office projects by directing staff and monitoring progress as required.
Interacts positively with customers and take action to resolve problems to the satisfaction of parties involved.
Ensure guest reservation policies| standards| and procedures are met. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved.

Basic Qualifications

Must have hospitality experience in a leadership role in Front Office and Housekeeping

Minimum 3 (three) years hospitality operations experience

Minimum 2 (two) years hospitality management experience

Must have Director or Assistant Director level experience in this or related job

Must have knowledge of budgeting and forecasting

Minimum expert level knowledge of Microsoft Work and Outlook

Must have ability to work 8 (eight) hours walking/standing with or without reasonable accommodation

Must have ability to work a flexible schedule including nights| weekends and holidays

Must be able to bend/stoop/walk/push/pull 25 lbs with or without reasonable accommodation

Must have proven track record to motivate and inspire team

Preferred Qualifications

Minimum 5 (five)+ years hotel department head management experience to include Front Office and Housekeeping

Ability to communicate in Spanish

Working knowledge of HOT SOS| Unifocus and/or OnQ systems

What are we looking for?

The individual must possess the following knowledge| skills and abilities and
be able to explain and demonstrate that he or she can perform the essential
functions of the job| with or without reasonable accommodation.

Thorough knowledge of all guest services and housekeeping department operations and individual job requirements
Excellent written| verbal| and organizational skills required
Computer literacy and financial management a must
Ability to resolve guest| supervisor and employee conflicts
Able to manage effectively multiple tasks at all times
Ability to listen effectively and communicate clearly with guests and coworkers

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Franchised Director of Sales – Courtyard New York Downtown Manhattan/Financial District – USA

APPLY HERE

Job Number 1900114R
Job Category Sales and Marketing
Location Courtyard New York Downtown Manhattan/Financial District| New
York| New York
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please apply online at : https://rhgcorp.snaphire.com/?job=42216TLNT

Additional Information: This hotel is owned and operated by an independent
franchisee| Real Hospitality Group. The franchisee controls all aspects of the
hotel’s employment policies and practices| including the selection and hiring
process. If you accept a position at this hotel you will be employed by a
franchisee and not by Marriott International.

Job Description

REPORTS TO : General Manager| Corporate Regional Sales Director

SUPERVISES DIRECTLY : Sales Managers| Catering Sales Managers| Sales
Coordinators

Purpose for the Position : To supervise the overall sales effort of the
hotel| including developing new accounts| maintaining existing accounts| rate
and inventory management| TPI management| supervision of sales related
personnel| implementation of sales and marketing strategies so as to maximize
profits of the hotel while maintaining guest and associate satisfaction.

Essential Responsibilities :

Provides professional and courteous service at all times.
Supervises assigned sales staff: hiring| terminations| disciplinary actions| performance evaluations and development.
Qualifies all prospective leads.
Participates and leads the rate and inventory initiatives| including but not limited to participating in franchise revenue management service.
Oversees all hotel and franchise field marketing initiatives.
Meets with and maintains rapport with individuals and contacts in order to produce groups and/or convention business| to include Guest room| meeting space| services and Catering/Banquet sales for both the group and transient markets.
Buys and places all hotel advertising within the guidelines and budgetary requirements as stated in the annual marketing plan and budget.
Attends all high profile events hosted in the hotel.
Attends civic meetings ensuring a positive rapport and relationships with area decision and opinion leaders including but not limited to| local chamber| convention and visitors bureau| rotary| et al.
Schedules group rooms| conventions and business group activities at the hotel.
Maintains liaison with other departments to facilitate services agreed upon by the sales office and prospective clients.
Assists the General Manager in the creation and update of the hotel|s marketing plan and budget.
Formulates and executes projects for all market areas as stated in the marketing plan.
Develops and maintains departmental budgets.
Maintains good rapport with area business leaders and local civic groups and companies.
Enforces sales related policies and procedures.
Ensures sales activities meet or surpass profit plan.
Develops and maintains client files.
Develops and implements sales and marketing strategies.
Works with the Convention and Visitors Bureau to control dates| availability and rates.
Approves function space allocation for group catering and meeting bookings.
Develops and maintains relationships with media contacts in order to maintain public relations effort.
Stays abreast of competition and industry developments.
Increase market share based on disruptive innovation and strategizing.
Prepares reports as outlined including| but not limited to Productivity Report| Weekly Plan| Sales Call Reports| Market Share Analysis and Forecasts.
Work closely with Food and Beverage and Rooms Divisions to ensure above average service levels.
Conducts weekly sales meetings.
Attends weekly staff meetings.
Attends and present data| as requested at all meetings with management company and ownership groups for the hotel.
Interviews| hires| trains and evaluates all sales personnel as required.
Completes projects as determined by the General Manager.

To do this kind of work| you must be able to :

Originate and carry out sales campaigns.
Create new ways of presenting information that will attract peoples| attention.
Speak and write clearly and convincingly.
Frequently change from one activity to another.
Understand how different kinds of people react to words| pictures and color.
Work with all kinds of people.
Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered |inside| if the worker spends approximately 75% or more of the time inside.
Math Skills: Requires mathematical development sufficient to be able to: Compute discount| interest| profit and loss| commission| markups and selling price.
Language Skills: Must have developed language skills to the point to be able to: Read newspapers| periodicals| journals| and manuals. Write business letters| summaries and reports using prescribed format and conforming to all rules of punctuation| grammar| diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.

Relationships to Data| People and Things :

Data : Coordinating: Determining time| place| and sequence of operations
or action to be taken on the basis of analysis of data; executing
determination and/or reporting on events.

People : Negotiating: Exchanging ideas| information| and opinions with
others to formulate policies and programs and/or arrive jointly at decisions|
conclusions or solutions.

Things : Handling: Using body members| hand tools| and/or special devices
to work| move| or carry objects or materials. Involves little or no latitude
for judgment with regard to attainment of standards or in selecting
appropriate tools| objects or materials.

Specific Educational Requirements : Four-year degree at an accredited
institution of higher education or equivalent industry experience.

_This company is an equal opportunity employer._

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Director of Revenue Management – Hotel del Coronado Curio Collection by Hilton

APPLY HERE

JOB DESCRIPTION
 
Housed in a grand 1888 Victorian property| this upscale beach hotel is 5 miles
from downtown San Diego.
Airy| polished rooms feature free Wi-Fi and flat-screen TVs| along with
minifridges and coffeemakers; some provide ocean views. Family suites add
themed kids| rooms with bunk beds. Some upgraded rooms are set in a secluded
location off the beach. Room service is provided 24/7.
Amenities include a spa with an infinity pool| plus a fitness center| 2
outdoor pools and a hot tub. There are also 7 bars and restaurants| including
an ocean-view seafood eatery| an open-air pizzeria| and a lounge with live
music. A daily resort fee applies.
A Director of Revenue Management with the Hotel del Coronado is responsible
for monitoring| managing and maintaining group and transient inventories t

ensure the most effective and efficient balance between demand an

availability in the hotel|s continuing effort to deliver outstanding gues

service and financial profitability.

What will I be doing?

As the Director of Revenue Management| you would be responsible for
monitoring| managing and maintaining group and transient inventories to ensure
the most effective and efficient balance between demand and availability in
the hotel|s continuing effort to deliver outstanding guest service and
financial profitability. Specifically| you would be responsible for performing
the following tasks to the highest standards:

Manage and maintain group and transient inventory controls including| but not limited to| room accommodation and rate inventory controls| roll-in controls| group inventory and cut-off dates| implementation of blackout dates| maintaining demand information and managing sellout strategies in partnership with Front Office
Serve as primary liaison with Front Office| Sales and Marketing and Reservation to maximize inventory and profitability
Develop| monitor and adjust sales and pricing strategies
Conducts competitive and demand analyses and provides critical analysis of chosen strategies| room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability
Conduct forecasting| review all competitive shops| review demand| convention and city event calendars| maintain data on competitor products and maintain historical data on events and performance
Monitor and develop team member performance to include| but not limited to| providing supervision professional development| scheduling| conducting counseling and evaluations and delivering recognition and reward
Recruit| interview and train team members
Manage the department and participate in and facilitate meetings

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!