Assistant Director of Property Operations Hilton New Orleans Riverside

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JOB DESCRIPTION
 
Direct the installation and repair of allelectrical| mechanical and general
construction| repair and maintenance ofexisting facilities and equipment|
operation of plant utilities.
What will I be doing?
As Assistant Director of Property Operations| you would be responsible for
assisting the Director in overseeing the functionality and safety of the
facility to protect the well-being of all guests and team members in the
hotel|s continuing effort to deliver outstanding guest service and financial
profitability. Specifically| you would be responsible for performing the
following tasks to the highest standards:
Assist in directing and overseeing the functionality and safety of the facility| including| but not limited to| physical buildings| mechanical equipment| electrical systems| heating and cooling systems| life safety systems and grounds according to federal| state and local regulations
Conduct facility inspections and direct general construction and the installation| maintenance and repair of all electrical| mechanical and architectural systems throughout the facility to ensure operational efficiency and safet

Assign| verify and document completion of all routine maintenance and repairs in the property maintenance management syste

Communicates with city/county/state officials to ensure the proper maintenance of permits and licenses| to coordinate required inspections and to ensure full compliance with codes| regulations and safety standard

Assists in the execution of capital projects and property rehabilitations

Assist in monitoring and developing team member performance to include| but not limited to| providing supervision| scheduling| conducting counseling and evaluations| providing professional development and delivering recognition and reward
Recruit| interview and train team members
Acts in absence of the Director
Leads special projects| as needed

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director – Embassy Suites Parsippany – Parsippany Troy Hills

APPLY HERE

JOB DESCRIPTION
 
Responsible for the direction and oversight of key guest contact departments
and their managers and team members. Direct the activities of key guest
contact departments by giving guidance| leadership and instruction to
department heads. Overall budget approval authority for rooms division
departments
What will I be doing?
The Director of Rooms and Guest Services is responsible for the direction and
oversight of key guest contact departments and their managers/team members.
He/she manages and leads all guest services| bell/door services | and
housekeeping functions| in order to maintain the highest level of courteous|
professional| and efficient service to all guests. Specifically| you would be
responsible for performing the following tasks to the highest standards:

Direct the activities of key guest contact departments by giving guidance| leadership and instruction to department heads and managers. Hires| supervises| counsels| disciplines| and evaluates all guest service

Monitors all rooms related systems that directly impact the guest| to ensure proper procedures are in place and followed which allow for an outstanding guest experience

Communicates with guests and team members both verbally and in writing to answer questions and resolve issues.
Manages executive office projects by directing staff and monitoring progress as required.
Interacts positively with customers and take action to resolve problems to the satisfaction of parties involved.
Ensure guest reservation policies| standards| and procedures are met. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved.

What are we looking for?

The individual must possess the following knowledge| skills and abilities and
be able to explain and demonstrate that he or she can perform the essential
functions of the job| with or without reasonable accommodation.

Thorough knowledge of all guest services and housekeeping department operations and individual job requirements
Excellent written| verbal| and organizational skills required
Computer literacy and financial management a must
Ability to resolve guest| supervisor and employee conflicts
Able to manage effectively multiple tasks at all times
Ability to listen effectively and communicate clearly with guests and coworkers

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Assistant Director of Loss Prevention – The Ritz-Carlton Key Biscayne – USA

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Job Number 19149009
Job Category Loss Prevention & Security
Location The Ritz-Carlton Key Biscayne| Miami| 455 Grand Bay Drive| Key
Biscayne| Florida| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists the Director of Loss Prevention in managing the daily functions of the
department to ensure protection of property assets| employees| guests and
property. Maintains logs| certifications and documents required by law and
Standard Operating Procedures. Trains staff in established emergency
procedures and implements accident and fire prevention procedures. Position
focuses on ensuring guest and employee satisfaction while achieving the
operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss
prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related
major; 2 years experience in the security/loss prevention or related
professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists in the development and implementation of emergency procedures.

• Collaborates with the Director of Loss Prevention on ways to continually
improve departmental performance.

• Comply with policies on proper investigative procedures for loss of property
assets.

• Maintain proper documentation of property patrols.

• Handles complaints| settling disputes| and resolving grievances and
conflicts| or otherwise negotiating with others.

• Implements action plans to monitor and control risk.

• Reports any procedure violations to the Director of Loss Prevention and
appropriate management.

• Strives to improve service performance.

• Supervises security staff to effectively monitor and protect property
assets.

• Performs duties of the Director of Loss Prevention in his/her absence.

Leading Security/Loss Prevention Teams

• Assists Director of Loss Prevention in establishing guidelines and training
so employees understand expectations and parameters.

• Celebrates successes and publicly recognizes the contributions of team
members.

• Communicates critical information to Loss Prevention officers based on
knowledge gained at pre- and post-convention meetings.

• Communicates the importance of safety procedures| detailing procedure codes|
ensuring employee understanding of safety codes| monitoring processes and
procedures related to safety.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Helps employees and guests obtain necessary medical attention on a timely
basis.

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Provides personal assistance| medical attention| emotional support| or other
personal care to others such as coworkers| customers| or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Utilizes an |open door| policy.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Meet quality standards and customer expectations on a daily basis.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Provides services that are above and beyond for customer satisfaction and
retention.

• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Assists in maintaining required OSHA programs and statistical data.

• Assists in the management of claims by ensuring proper procedures are
followed and documented.

• Brings issues to the attention of the department manager and Human Resources
as necessary.

• Report all employee accidents and guest liability incidents to Claims
Reporting Service in a timely manner.

• Administer property policies fairly and consistently.

• Certify security staff in first aid and CPR.

• Identifies the educational needs of others| developing formal educational or
training programs or classes| and teaching or instructing others.

• Trains security staff to effectively monitor and protect property assets.

• Trains staff on proper patrol procedures.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Senior Director Supply Management Center of Excellence – Hilton Corporate – McLean

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JOB DESCRIPTION
 
Hilton Supply Management (HSM) is the largest global hospitality focused
organization that supports our brands| owners and operators. With 6 billion
dollars of spend influence and over 2000 suppliers| this function has
transformed the way supply chain and procurement adds value to the hospitality
industry. HSM is a strong partner to all our brands| helping influence and
drive programs with unique and distinctive products and services. HSM is proud
of its diverse and talented team members around the world that also give back
to the community by supporting aggressive sustainability| supplier diversity
and responsible sourcing goals.
What will I be doing?
As our Senior Director| Supply Management| Center of Excellence (COE)| you
will work closely with Hilton|s VP of Supply Chain Optimization. The COE i

the reporting and analytics backbone of Hilton Supply Chain Management (HSM

and includes the following procurement support functions: procurement categor

intelligence and reporting applications| source-to-contract proces

improvements and business applications| procure-to-pay system optimization|
and project management. You will be responsible for developing and leading
groundbreaking business intelligence function within a complex organization
via a customer-focused| collaborative process. The successful candidate will
develop and deploy category| supply and market intelligence that informs real-
world business solutions.

More specifically| you will:

Lead data management efforts to clean| standardize and integrate disparate data sources into a single source of truth to be used for global and local business consumption.
Lead the design| development| and maintenance of scalable innovative solutions for ongoing reports and analytics that support internal clients.
Use market intelligence to support decision-making regarding suppliers.
Lead processes to support supplier performance management and track supplier analytics to actively identify issues and areas requiring further action.
Identify and monitor supplier risk on an enterprise-wide basis.
Support the quarterly business review process by synthesizing performance data across major countries and by providing a succinct global view to the senior leadership team.
Model a collaborative working relationship with all internal partners teams (PMO| Resupply| Field Operations| Projects| and Corporate Spend).
Establish credibility throughout the organization as an effective developer of solutions to business challenges.
Improve the processes and performance of the department| including long-range planning and introduction of new capabilities and strategies.
Enhance and/or develop policies of the organization by way of systems that improve the comprehensive operational effectiveness of HSM.
Translate organizational goals and objectives into performance standards for teams and individual positions.
Provide direction and directives to team members in the performance of their duties| establishing work priorities| and in achieving management objectives.
Steward the organization|s mission| values| and goals and demonstrate leadership through ongoing and direct motivation| communication| and the productive management of group dynamics.
Develop high-performance teams| preparing a succession plan for key positions and star team members annually.
Ensure appropriate talent is identified in compliance with the department|s growth objectives.
Develop current talent to achieve greater strategic goals and performance.
Evaluate staffing needs and guide the recruiting| selection| hiring| training and development of global team members.
Establish and implement policies and procedures that will improve the overall effectiveness of the Company.
Monitor return on invested capital and time resources.
Review and make appropriate adjustments in activities and expenses throughout the fiscal year to facilitate optimal financial results.

What are we looking for?

We believe success in this role will demonstrate itself through the following
attributes and skills:

Self-directed and driven professional
Excellent verbal and written communication skills with the ability to relay information in a clear and concise manner using various software programs and tools (MS Office Suite| Salesforce)
Dynamic collaboration| conflict resolution and relationship building skills with internal and external partners at all levels
Excellent leadership| influencing| and people management skills
Experience leading global teams
Critical and problem-solving abilities with the capacity to convey ideas into strategic plans and executional action

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Ten (10) years of related experience in purchasing| supply management| brand management| and/or logistics
Five (5) years| experience leading teams of two (2) or more people
Experience using Salesforce and Tableau
Proficiency with navigating supply management ERP software| PeopleSoft| project management software| SupplyTrak
Willingness to travel as required

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

BA/BS Bachelor|s Degree in a related field (i.e.| Supply Chain| Engineering| Business)
Fifteen (15) years of hospitality industry experience with a mix of experience from various supply or brand management roles
Seven (7) plus years of management experience
In-depth knowledge of hospitality related supplies| and services
Experience working in a large| global| matrixed organization
CPSM| CPM or CHA Certifications

What will it be like to work for Hilton?

Hilton is the world|s leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities| and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Senior Director Procurement Business Services – Hilton Corporate – McLean

APPLY HERE

JOB DESCRIPTION
 
Hilton Supply Management (HSM) is the largest global hospitality focused
organization that supports our brands| owners and operators. With 6 billion
dollars of spend influence and over 2000 suppliers| this function has
transformed the way supply chain and procurement adds value to the hospitality
industry. HSM is a strong partner to all our brands| helping influence and
drive programs with unique and distinctive products and services. HSM is proud
of its diverse and talented team members around the world that also give back
to the community by supporting aggressive sustainability| supplier diversity
and responsible sourcing goals.
What will I be doing?
As our Senior Director| Procurement Business Services| you will report to our
VP of Supply Chain Optimization who oversees Hilton|s Supply Chai

Management|s Center of Excellence. Your paramount goal will be to develop an

lead a groundbreaking business intelligence function via a customer-focused

collaborative process. You will develop and deploy category| supply and marke

intelligence that informs real-world business solutions.

You will work autonomously to support and drive key initiatives and process
development/improvement with little input or oversight. Responsibilities
include overseeing and actively managing internal HSM applications| including
PeopleSoft| Ariba| Salesforce| SupplyTrak| and Customer Portal.

More specifically| you will:

Provide oversight for the Birch Street procurement system application globally.
Utilize Ariba to manage all aspects of the sourcing (e.g.| RFI/RFQ| supplier qualification| eAuction) and contracting process in collaboration with contract owners.
Support the implementation and usage of Portal technologies| inclusive of customer| supplier| and internally used portals.
Provide strategic leadership in both deploying new and managing existing technologies.
Effectively manage a global| remote| and diverse team of Hilton employees| contractors and software partners responsible for building and supporting robust Reporting technologies.
Manage the HSM financial accounting team and direct all aspects of accounting| overseeing all transactions related to general ledger| receivables| payables and financial reporting.
Continually improve the processes and performance of the Source to Contract team| including long-range planning and introduction of new capabilities and strategies.
Establish credibility throughout the organization as an effective developer of solutions to business challenges.
Enhance and/or develop| implement| and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of HSM.
Develop the appropriate objectives for the Source to Contract business and determine the methodologies by which those objectives will be accomplished.
Translate organizational goals and objectives into performance standards for teams and individual positions. This includes providing direction and directives to team members in the performance of their duties| establishing work priorities| and in achieving management objectives.
Steward the organization|s mission| values| and goals and demonstrate leadership through ongoing and direct motivation| communication| and the productive management of group dynamics.
Develop high-performance teams| preparing a succession plan for key positions and high performers annually. This involves ensuring appropriate talent is identified in compliance with the department|s growth objectives. You will develop current talent to achieve greater strategic goals and performance.
Determine staffing needs and oversee the recruiting| selection| hiring| training and development of global team members.
Monitor return on invested capital and time resources.
Review and make appropriate adjustments in activities and expenses throughout the fiscal year to ensure optimal financial results.

| What are we looking for?

We believe success in this role will demonstrate itself through the following
attributes and skills:

Self-directed and driven professional
Excellent verbal and written communication skills with the ability to relay information in a clear and concise manner using various software programs and tools (MS Office Suite| Salesforce)
Dynamic collaboration| conflict resolution and relationship building skills with internal and external partners at all levels
Experience with technology and the implementation of SaaS platforms to solve business problems
Excellent leadership| influencing| and people management skills
Experience leading global teams
Critical and problem-solving abilities with the capacity to convey ideas into strategic plans and executional action

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Ten (10) years of related experience in purchasing| supply management and reporting technologies (ex.| PeopleSoft| Salesforce| BirchStreet| Check| Ariba| Tableau)
Ten (10) years of Project Management experience
Five (5) years| experience leading teams of two (2) or more people
Willingness to travel as required

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

BA/BS Bachelor|s Degree in related field (i.e.| Supply Chain| Engineering| Business)
Fifteen (15) years| experience in purchasing| supply management and reporting technologies (examples provided above)
Fifteen (15) years of Project Management experience
Seven (7) plus years of management experience
Technology consulting experience
Experience in the hospitality industry
Experience leading global teams

What will it be like to work for Hilton?

Hilton is the world|s leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities| and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Sales and Marketing – Waldorf Astoria Atlanta Buckhead

APPLY HERE

JOB DESCRIPTION
 
What will I be doing?
As a Director of Sales and Marketing | you would be responsible for
leading and directing the development and implementation of strategic sales
and marketing plans and initiatives in the hotel|s continuing effort to
deliver outstanding guest service and financial profitability. The Director of
Sales and Marketing reports directly to the General Manager and supervises and
supports the Sales| Catering| and Marketing teams.
Specifically| you would be responsible for performing the following tasks to
the highest standards:
Lead and direct the development and implementation of strategic sales and marketing plans and initiatives to include| but not limited to| interacting with clients and the media| directing solicitation efforts| securing business| operating information management systems| preparing and presenting statistical and performance reports and managing all financial aspects of the operation
Partner with the Revenue Management team to include| but not limited to| determining sales pricing strategies| developing rates| establishing group thresholds| determining space utilization policy| deploying competitive data strategies| conducting demand analysis and managing market mix
Utilize and apply current technology and systems effectivel

Monitor and develop team member performance to include| but not limited to| providing supervision and professional development| scheduling| conducting counseling and evaluations and delivering recognition and rewar

Recruit| interview and train team member

Manage pre-opening critical path and pre-opening| as neede

Participate in ownership meetings| as needed

What are we looking for?

_Mandatory_

Minimum of three years in a Director/Leadership role; preferably in a luxury hotel environment
Excellent command of the English language
Intimate knowledge of Corporate| Leisure and Group markets _
_

_Desirable_

Seasoned Professional
Takes initiative
Professional presentation
Outgoing demeanor
Independent
Strong leadership skills
Previous experience managing and/or coordinating the group sales process preferably for a luxury property
Previous experience working in Reservations and/or Conference Services preferred
Capability to use Excel to generate and interpret data reports on business volume from sales territory and individual sales progress reports
Capability to use PowerPoint beyond required presentation skills and proactively create compelling up to date presentations for the sales team and other hotel departments to use in operations
Ability to accurately type 45 words per minute

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Sales and Marketing – Embassy Suites Milpitas Silicon Valley

APPLY HERE

JOB DESCRIPTION
 
The newly renovated Embassy Suites Milpitas| located on the eastern edge o
silicon valley| is looking for a dynamic Director of Sales and Marketing to
lead their Sales & Catering team.

Required Experience:
2 + Director of Sales & Marketing for a full service hotel
Budgeting & forecasting experience for both catering and sales
What will I be doing?
As a Director of Sales and Marketing| you would be responsible for leading and
directing the development and implementation of strategic sales and marketing
plans and initiatives in the hotel|s continuing effort to deliver outstandin

guest service and financial profitability. Specifically| you would b

responsible for performing the following tasks to the highest standards:

Lead and direct the development and implementation of strategic sales and marketing plans and initiatives to include| but not limited to| interacting with clients and the media| directing solicitation efforts| securing business| operating information management systems| preparing and presenting statistical and performance reports and managing all financial aspects of the operation
Partner with the Revenue Management team to include| but not limited to| determining sales pricing strategies| developing rates| establishing group thresholds| determining space utilization policy| deploying competitive data strategies| conducting demand analysis and managing market mix
Utilize and apply current technology and systems effectively
Monitor and develop team member performance to include| but not limited to| providing supervision and professional development| scheduling| conducting counseling and evaluations and delivering recognition and reward
Recruit| interview and train team members
Manage renovation critical path relative to marketing| group and catering sales initiatives as the suite renovation continues to progress
Participate in ownership meetings and monthly performance call presentation

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Training and Quality Assurance – La Quinta Resort & Club

APPLY HERE

JOB DESCRIPTION
 
Assesses training needs against quality indices and develops a strategic plan
designed to close all quality| service and loyalty gaps. Creates| conducts and
administers the annual training and development plan for the cluster in
compliance with corporate requirements. Supports senior leadership in
initiatives to manage change and influence the culture to achieve strategic
goals. Responsible for leadership and supervisory development and succession
planning. Interviews| trains| supervises| counsels| schedules and evaluates
staff.
What will I be doing?
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success

This continued leadership is the result of our Team Members staying true t

our Vision| Mission| and Values. Specifically| we look for demonstration o

these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Revenue Management – New York Hilton Midtown

APPLY HERE

JOB DESCRIPTION
 
A Director of Revenue Management at New York Hilton Midtown is
responsible for monitoring| managing and maintaining group and transient
inventories to ensure the most effective and efficient balance between demand
and availability in the hotel|s continuing effort to deliver outstanding guest
service and financial profitability.
Important attributes :
Leadership skills
Understanding of revenue management of rooms| transient| F&B| outlets| ancillary revenue and local catering.
Strong Analytical skills and strategic minded
Director of Revenue Management experience required
What will I be doing?
As the Director of Revenue Management| you would be responsible fo

monitoring| managing and maintaining group and transient inventories to ensur

the most effective and efficient balance between demand and availability i

the hotel|s continuing effort to deliver outstanding guest service an

financial profitability. Specifically| you would be responsible for performing
the following tasks to the highest standards:

Manage and maintain group and transient inventory controls including| but not limited to| room accommodation and rate inventory controls| roll-in controls| group inventory and cut-off dates| implementation of blackout dates| maintaining demand information and managing sellout strategies in partnership with Front Office
Serve as primary liaison with Front Office| Sales and Marketing and Reservation to maximize inventory and profitability
Develop| monitor and adjust sales and pricing strategies
Conducts competitive and demand analyses and provides critical analysis of chosen strategies| room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability
Conduct forecasting| review all competitive shops| review demand| convention and city event calendars| maintain data on competitor products and maintain historical data on events and performance
Monitor and develop team member performance to include| but not limited to| providing supervision professional development| scheduling| conducting counseling and evaluations and delivering recognition and reward
Recruit| interview and train team members
Manage the department and participate in and facilitate meetings

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Revenue Management – Hilton Fort Lauderdale Marina

APPLY HERE

JOB DESCRIPTION
 
The Hilton Fort Lauderdale Marina is now hiring for an experienced Director
of Revenue to join its team!

The Hilton FortLauderdale Marina| a stunning resort-style hotel| offers
the ultimate locationon the Intracoastal Waterway. The hotelis located
close to the city|s vast attractions including Las OlasBoulevard| which is
alive with shops| restaurants and bars. All 589 guest roomsfeature floor-to

ceiling windows delivering amazing views of downtown| theIntracoastal Waterwa

or the bustling Fort Lauderdale marine port.

Hilton Ft.Lauderdale Marina hotel provides exhibitors and meeting planners
with a uniquevenue for meetings and corporate events. The 21|300 sq. feet of
versatile eventspace can be modified to host any event.

What will I be doing?

As the Director of Revenue Management| you would be responsible for
monitoring| managing and maintaining group and transient inventories to ensure
the most effective and efficient balance between demand and availability in
the hotel|s continuing effort to deliver outstanding guest service and
financial profitability. Specifically| you would be responsible for performing
the following tasks to the highest standards:

Manage and maintain group and transient inventory controls including| but not limited to| room accommodation and rate inventory controls| roll-in controls| group inventory and cut-off dates| implementation of blackout dates| maintaining demand information and managing sellout strategies in partnership with Front Office
Serve as primary liaison with Front Office| Sales and Marketing and Reservation to maximize inventory and profitability
Develop| monitor and adjust sales and pricing strategies
Conducts competitive and demand analyses and provides critical analysis of chosen strategies| room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability
Conduct forecasting| review all competitive shops| review demand| convention and city event calendars| maintain data on competitor products and maintain historical data on events and performance
Monitor and develop team member performance to include| but not limited to| providing supervision professional development| scheduling| conducting counseling and evaluations and delivering recognition and reward
Recruit| interview and train team members
Manage the department and participate in and facilitate meetings

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!