A Retail Associate is responsible for assisting guests and selling merchandise
in a timely| friendly and efficient manner in the hotel|s continuing effort to
deliver outstanding guest service and financial profitability.
What will I be doing?
As a Retail Associate| you would be responsible for assisting guests and
selling merchandise in a timely| friendly and efficient manner in the hotel|s
continuing effort to deliver outstanding guest service and financial
profitability. Specifically| you would be responsible for performing the
following tasks to the highest standards:
Greet and acknowledge guests upon arrival in the shop
Demonstrate knowledge of merchandise| styling and pricing
Accurately total| process and collect payments from guests to include| but not limited to| using the point-of-sale system| handling money| processing credit and debit cards| making change and processing gift certificates and card
Wrap merchandise and pack orders for shippin
Assist in conducting inventory and ensure adequate merchandise supply level
Respond to guest inquiries and requests in a timely| friendly and efficient manner
What are we looking for?
Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!