Head of HR Consulting – Luxury & Lifestyle – Hilton Corporate – McLean

APPLY HERE

JOB DESCRIPTION
 
Our Global HR team partners with our business leaders to attract| retain| and
develop Hilton|s most important asset| our Team Members.
What will I be doing?
The steadfast goal of the HR Consulting Group (HRCG) is to ensure Hilton|s
corporate structure is optimally aligned| staffed| and equipped to lead the
hospitality industry. HRCG provides Human Resource (HR) business solutions in
areas including| but not limited to| talent maximization| workforce planning|
process improvement| and change implementation.
Do you enjoy building robust strategic partnerships? As the Head of HRC Luxury
& Lifestyle| you will establish trust with business leaders and partner with
cross-functional teams including Global Brands| Marketing| Loyalty| Business
Development| Technology and Corporate Strategy to drive solution-base

responses to client needs. You will also drive large-scale horizontal H

projects| requiring validated project and change management skills.

More specifically| you will:

Partner with clients to develop firsthand knowledge of short and long-term business goals and objectives.
Ensure positive partnerships with COE groups including Benefits| Compensation| Team Member Relations| Learning and Development| Recruiting and HR Analytics to provide client solutions.
Identify critical focus areas for the analysis| development| and implementation of integrated HR solutions that support the clients| global business strategy.
Support business partners regarding organizational structure or job changes using your analytical skills to make recommendations on talent management| succession| turnover reporting| position descriptions| salaries and job changes.
Advise global clients on all areas of HR support.
Plan| execute and implement HR cross-functional projects and process improvement initiatives while meeting deadlines and managing to a specific budget.
Partner with external vendors to align the desired project outcomes| lead by directing| coaching| and facilitating cross functional team resources| and observe the progress and completion of project achievements.
Draft status updates and create strategic creative presentations aimed at informing| aligning| and engaging key partners.

What are we looking for?

The success in this role will demonstrate itself through the following
attributes and skills:

Deep understanding of the principles and practical application of HR functions in a global corporate environment.
Extraordinary critical thinking| with both quantitative and qualitative analytical skills and the ability to use sound judgment| logic and reasoning to identify the strengths and weaknesses of alternative solutions| conclusions or approaches to problems.
Ability to exercise sound judgment and decision-making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions.
Excellent written and verbal communication and comprehension skills| including articulating complex analytical topics to a wide audience who may or may not be familiar with analytics or the subject matter.
Passion for the luxury industry and the capability to identify and evaluate strategic opportunities| navigate and influence outside of formal reporting lines| and produce tangible results.
Exercise discretion and confidentiality regarding sensitive information at all times.
Ability to stay calm and effective while handling multiple| concurrent demands and appropriately prioritizing responsibilities.
Excellent public speaking and presentation skills.
Self-starter who takes initiative with minimal direction and understands concepts quickly.
Problem solver| who solves issues effectively and creatively while maintaining a high level of flexibility| professionalism and integrity.

To fulfill this role successfully| you should demonstrate the following
minimum qualifications:

Ten (10) years of general business experience
Seven (7) years of experience working in a large| global| corporate| matrixed environment
Five (5) years of Consulting or PM/Change Management experience
Four (4) years of management experience| ideally at a Director level
Experience working in a geographically dispersed organization with a remote team
Broad global understanding of relevant employment legislation
Experience working in a business partnering environment
Strong computer skills in PowerPoint| Word and Excel
Ability to travel as needed

It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:

MA/MS Master|s Degree
Five (5) years of HR experience
Five (5) years of Consulting experience
Prior experience that includes a deep understanding of budgets| reconciliation and forecasting| as well as risk and compliance
Experience with Oracle| PeopleSoft and Success Factors

What will it be like to work for Hilton?

Hilton is the world|s leading global hospitality company| spanning the lodging
sector from luxurious full-service hotels and resorts to extended-stay suites
and mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities| and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Human Resources (RCDCR) – The Ritz-Carlton Residences – USA

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Job Number 190019IH
Job Category Human Resources
Location The Ritz-Carlton Residences| Waikiki Beach| 383 Kalaimoku
Street| Waikiki| Hawaii| United States
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The Director of Human Resources will report directly to the property General
Manager| with a dotted-line (functional) reporting relationship to the
Regional Senior Director of Human Resources and will be an integral member of
the property executive committee. As a member of the Human Resources
organization| he/she contributes a high level of human resource generalist
knowledge and expertise for a designated property. He/she will be accountable
for talent acquisition| succession/workforce planning| performance management
and development for property employees| using technology efficiently| and
coaching/developing others to help influence and execute business objectives
in the most efficient manner. He/she generally works with considerable
independence| developing processes to accomplish objectives in alignment with
broader business objectives. Additionally| he/she utilizes a Human Resource
Business Plan aligned with property and brand strategies to deliver HR
services that enable business success.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 4-year bachelor|s degree in Human Resources| Business Administration| or
related major; 2 years experience in the human resources| management
operations| or related professional area.

CORE WORK ACTIVITIES

Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.

• Champions and builds the talent management ranks in support of property and
region diversity strategy.

• Translates business priorities into property Human Resources strategies|
plans and actions

• Implements and sustains Human Resources initiatives at the property.

• Coordinates the human capital review process at property(s) and leads
succession planning activities on property and in the market| as appropriate.

• Leads the assessment of property(s) leadership pipeline through the human
capital review process and assists with follow-up.

• Creates value through proactive approaches that will affect performance
outcome or control cost.

• Monitors effective use of myHR by property managers and employees.

• Leads and participates in succession management and workforce planning.

• Responsible for Human Resources strategy and execution.

• Serves as key change manager for initiatives that have high employee impact.

• Attends owners meetings as a member of the property executive committee and
provides meaning or context to the Human Resources results (e.g.| retention
statistics| critical open positions| employee satisfaction| and training
initiatives and results); and demonstrates an understanding of owner
priorities.

• Supervises one or more on-property Human Resources| as well as market-based
Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process

• Analyzes open positions to balance the development of existing talent and
business needs.

• Serves as coach and expert facilitator of the selection and interviewing
process.

• Surfaces opportunities in work processes and staffing optimization.

• Makes staffing decisions to manage the talent cadre and pipeline at the
property.

• Develops staffing strategy (in collaboration with hiring manager) relating
to hiring practices; consults with hiring manager on compensation| benefits|
etc.

• Monitors sourcing process and outcomes of staffing process.

• Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy

• Remains current and knowledgeable in the internal and external compensation
and work competitive environments.

• Leads the planning of the hourly employee total compensation strategy.

• Champions the communication and proper use of total compensation systems|
tools| programs| policies| etc.

• Participates in quarterly internal equity analysis; reviews internal equity
reports and surface issues needing resolution.

• Creates and implement s total compensation management packages/offers|
particularly recognition and incentive programs directed towards property
priorities.

Managing Staff Development Activities

• Ensures completion of the duties and responsibilities of the properties’
Human Resources staff members| as outlined in applicable job description(s).

• Ensures property Human Resources staff is properly trained in all employee-
related human resource information to appropriately respond to property
employees.

• Serves as resource to property Human Resources staff on employee relations
questions and issues.

• Continually reinforces positive employee relations concepts.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Admin Assistant (Special Events)-$18/hr-FREE Meal+Parking+RTD Discount – Gaylord Rockies Resort & Convention Center – USA

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Job Number 19001AKP
Job Category Administrative
Location Gaylord Rockies Resort & Convention Center| 6700 N Gaylord
Rockies Blvd| Aurora| Colorado| United States
Brand Gaylord Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Gaylord Hotels is a multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and meeting space| to
entertainment and dining all in a self-contained environment| Gaylord Hotels
makes meeting planning easy and provides attendees great networking
opportunities. As a Gaylord Hotels STAR| you|ll bring your warm smile| genuine
excitement and a “consider it done” spirit to work. In return| you’ll
experience the rewards of growing your career among a team of professionals
with a passion for excellence. Ready for a change? Take the initiative. Enjoy
the Rewards.

Job Summary

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Mainstage Actor (Seasonal)-$24/hr-FREE Meal+RTD Discount – Gaylord Rockies Resort & Convention Center – USA

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Job Number 19001AK0
Job Category Golf| Fitness| and Entertainment
Location Gaylord Rockies Resort & Convention Center| 6700 N Gaylord
Rockies Blvd| Aurora| Colorado| United States
Brand Gaylord Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Gaylord Hotels is a multi-location hospitality brand guided by a single focus:
extraordinary meetings and conventions. From guest rooms and meeting space| to
entertainment and dining all in a self-contained environment| Gaylord Hotels
makes meeting planning easy and provides attendees great networking
opportunities. As a Gaylord Hotels STAR| you|ll bring your warm smile| genuine
excitement and a “consider it done” spirit to work. In return| you’ll
experience the rewards of growing your career among a team of professionals
with a passion for excellence. Ready for a change? Take the initiative. Enjoy
the Rewards.

Job Summary

Provide entertainment for guests through performances. Be in character while
portraying roles. Memorize scripts and attend rehearsals and performances.
Work with director(s)| actors| as well as crewmembers responsible for
lighting| costumes| makeup| and/or props.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager; complete safety training and certifications.
Welcome and acknowledge all guests according to company standards; anticipate
and address guests| service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Walk for an extended period of time. Move| lift|
carry| push| pull| and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested.

_

Human Resources Coordinator – The Westin Copley Place – USA

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Job Number 190017QE
Job Category Human Resources
Location The Westin Copley Place| Boston| 10 Huntington Ave| Boston|
Massachusetts| United States
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Boca By Design Production Crew ($12hr) PM – Waldorf Astoria Boca Raton Resort

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JOB DESCRIPTION
 
The Boca Resort & Club is seeking a full time Production Crew team member.
Principle Responsibilities & Position Purpose:
To assist in the building| set-up and tear down of décor| scenery props and
florals for themed events both on and off property. Duties also include
Warehouse Maintenance| Linen Deliveries and Inventory. Using Dolly| lift gates
and extensive props.
What will I be doing?

In addition to performance of the essential functions| this position may be
required to perform a combination of the following supportive functions| with
the percentage of time performing each function to be solely determined by th

supervisor based upon the particular requirements of the company.

– Striking parties| loading trucks and transporting items back to warehous

to be put away

– Availability for weekends and holidays required

– Setting up the events during installs

– Cleaning warehouse| organizing inventory and repairing small props

– Understand/Speak/Read/Write English fluently

– Able to lift/carry 50 lbs

– Must be able to sit| stand| stoop or bend for duration of shift (at least 8
hours)

– Be comfortable driving box truck and van

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Seasonal FT Receiving Clerk – Hilton Myrtle Beach Resort/Kingston Plantation

APPLY HERE

JOB DESCRIPTION
 
Ensures accurate controls for food and beverage inventories| pars| and
pricing. Monitors daily sales| purchases| requisitions| and consumptions to
produce a daily food cost report and identifies menu costing and control
issues. Oversees the monthly inventory of all storerooms. Implements and
monitors policies and procedures. Trains| supervises| schedules and assists in
evaluating staff.
What will I be doing?
You would be responsible for verifying the accuracy of and accepting all
purchased products into the hotel to deliver an excellent guest experience and
to maximize profitability. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Verify the accuracy and accept all purchased products into the hotel

Assist in the daily operation of the storeroom to include| but not limited to| receiving and placing product| reconciling received items to purchase orders to verify accuracy| rotating stock| conducting inventory and issuing and delivering items to departments

Ensure compliance with all federal| state| local and company regulations regarding storage| safety and sanitation

What are we looking for?

Since being founded in 1919| Hilton has been a leader in the hospitality
industry. Today| Hilton remains a beacon of innovation| quality| and success.
This continued leadership is the result of our Team Members staying true to
our Vision| Mission| and Values. Specifically| we look for demonstration of
these Values:

Hospitality – We|re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing| all the time.
Leadership – We|re leaders in our industry and in our communities.
Teamwork – We|re team players in everything we do.
Ownership – We|re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition| we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Accounts Receivable Clerk – Part-Time – Sheraton Austin Georgetown Hotel & Conference Center – USA

APPLY HERE

Job Number 190010VO
Job Category Finance and Accounting
Location Sheraton Austin Georgetown Hotel & Conference Center|
Georgetown| Texas
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Check figures| postings| and documents for correct entry| mathematical
accuracy| and proper codes. Organize| secure| and maintain all files| records|
cash and cash equivalents in accordance with policies and procedures. Record|
store| access| and/or analyze computerized financial information. Maintain
accurate electronic spreadsheets for financial and accounting data. Classify|
code| and summarize numerical and financial data to compile and keep financial
records| using journals| ledgers| and/or computers. Prepare| maintain| and
distribute statistical| financial| accounting| auditing| or payroll reports
and tables. Complete period-end closing procedures and reports as specified.
Prepare| review| reconcile| and issue bills| invoices| and account statements
according to company procedures.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets; protect the privacy and security of
guests and coworkers. Address guests| service needs in a professional|
positive| and timely manner. Speak with others using clear and professional
language; prepare and review written documents accurately and completely;
answer telephones and emails using appropriate etiquette. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Perform other reasonable job duties as requested
by Supervisors.

_

Administrative Coordinator – Food & Beverage – Bilingual Required: Japanese / English (Full-Time) @ The Royal Hawaiian| a Luxury Collection Resort – The Royal Hawaiian – USA

APPLY HERE

Job Number 19000ZFI
Job Category Administrative
Location The Royal Hawaiian| a Luxury Collection Resort| Waikiki|
Honolulu| Hawaii
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

Job Summary

Serve as the point of contact for clients and communicate with them by phone
and email to respond to questions and requests. Enter and retrieve information
contained in computer databases using a keyboard| mouse| or trackball to
update records| files| reservations| and answer inquiries from guests. Operate
standard office equipment other than computers. Prepare letters| memos| and
other documents using word processing| spreadsheet| database| or presentation
software. Transmit information or documents using a computer| mail| or
facsimile machine| including proofreading and editing written information to
ensure accuracy and completeness. Enter and locate work-related information
using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with other employees and departments| support team to reach
common goals| and listen and respond appropriately to the concerns of other
employees. Report accidents| injuries| and unsafe work conditions to manager.
Move| lift| carry| push| pull| and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.

_

Operations Admin Assistant – W Hoboken – USA

APPLY HERE

Job Number 19000YO9
Job Category Administrative
Location W Hoboken| Hoboken| New Jersey
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Job Summary

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Transmit information or documents using a
computer| mail| or facsimile machine. Operate standard office equipment other
than computers. Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Handle incoming
and outgoing mail| including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc. Compile| copy| sort| and file records of
office activities| business transactions| and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_